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Apprentice Call Center Manager Jobs in Michigan (NOW HIRING)

Alphabe Insight

Call Center Agent

Detroit, MI · On-site

$13.75 - $18/hr

Call Center Agent At Limitless East Marketing, we redefine possibilities through innovative, data ... Collaborate with team members and management to improve customer service processes. Qualifications ...

M.I.N.D

Appointment Call Center Agent

Farmington, MI · On-site

$19 - $23/hr

Reports to Appointment Center Manager. Summary/Objective Assist patients with scheduling ... call center experience. Work Environment This job operates in a medical office facility. This role ...

New

Lascko Services

Call Center Representative

Muskegon, MI · On-site

$17 - $20/hr

As a Call Center Representative, you will be the primary point of contact for clients, managing inquiries, resolving issues, and ensuring a seamless client experience. Key Responsibilities: - Serve ...

Lascko Services

Call Center Representative

Muskegon, MI · On-site

$14.50 - $18/hr

You will need to learn the call script in order to sound professional and authentic when speaking with our customers. * Respond to customer requests, resolving issues, and promoting the brand ...

New

Alphabe Insight Inc

Call Center Agent

Detroit, MI · On-site

$13.75 - $18/hr

As a Call Center Agent, you will be the primary point of contact for our customers, handling ... Collaborate with team members and management to improve customer service processes. Qualifications ...

Limitless East Marketing

Call Center Agent

Detroit, MI · On-site

$14.75 - $19.50/hr

As a Call Center Agent, you will be the primary point of contact for our customers, handling ... Collaborate with team members and management to improve customer service processes. Qualifications ...

Limitless East Marketing

Call Center Agent

Detroit, MI

$14.75 - $19.50/hr

As a Call Center Agent, you will be the primary point of contact for our customers, handling ... Collaborate with team members and management to improve customer service processes. Qualifications ...

Alphabe Insight Inc

Call Center Agent

Detroit, MI · On-site

$14.75 - $19.50/hr

As a Call Center Agent, you will be the primary point of contact for our customers, handling ... Collaborate with team members and management to improve customer service processes. Qualifications ...

Refloor

Call Center Representative

Troy, MI · On-site

$15 - $18.75/hr

Entering call details and outcomes into our CRM system * Helping our team hit goals by identifying ... Previous call center or sales experience is a plus but not required * Able to work a rotating ...

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All JobsApprentice Call Center JobsApprentice Call Center Manager JobsApprentice Call Center Manager Jobs in Michigan

Apprentice Call Center Manager information

What is the difference between Apprentice Call Center Manager vs Call Center Supervisor?

AspectApprentice Call Center ManagerCall Center Supervisor
CredentialsOn-the-job training, basic customer service experienceExperience in call center operations, sometimes certifications
Work EnvironmentTraining setting, entry-level environmentSupervisory role overseeing daily operations
Employer UsageTraining programs, entry-level positionsEstablished call centers, customer service teams
Search IntentLearning about entry-level management rolesManaging call center teams, operational oversight

The Apprentice Call Center Manager is typically an entry-level role focused on training and developing skills in call center management, often involving on-the-job learning. In contrast, a Call Center Supervisor is an experienced professional responsible for overseeing daily operations and team performance. While both roles are involved in call center management, the apprentice position emphasizes learning and growth, whereas the supervisor role involves direct supervision and operational responsibilities.

What are the most commonly searched types of Call Center Manager jobs in Michigan? The most popular types of Call Center Manager jobs in Michigan are:
Apprentice Call Center Manager jobs near you

Call Center Representative

FreeStar Financial Credit Union

Mount Clemens, MI • On-site

$18/hr

Other

Retirement, PTO

Re-posted 8 days ago

Job description

Call Center Representative

FreeStar Financial Credit Union is looking for an enthusiastic and dynamic Call Center Representative. If you would love to use your passion for customer service to assist our valued members at a growing credit union, this may be the right job for you!

Salary: $18/Hr

Job Location: Clinton Twp

Days: Monday-Friday, Occasional Saturdays

Hours: Full-time

Benefits:

  • 3 weeks paid time off in the first year
  • 401k with up to a 6% match
  • Tuition Reimbursement
  • Year-end bonuses

Position Purpose:

The primary purpose of the Member Access Specialist is to assist FreeStar Financial Credit Union in fulfilling our mission through the call center to provide superior service and innovative financial solutions to our membership by meeting their dynamic needs via telephone communications.

What You'll Do In This Role:

  • Responsible for assisting credit union members in the call center regarding their banking needs.
  • Provide members a courteous, professional and timely experience through video conferencing software.
  • Answer credit union member's requests relating to the function and servicing of their accounts through the call center, which include but are not limited to balance, activity, stop payments, resolving debit card issues.
  • Provide efficient and accurate customer service in transactions which include, but are not limited to, transfers, issue Cashier Checks, and loan payments.
  • Provide efficient and accurate service in transactions using the ITM which include, but not limited to, check cashing, deposits, withdrawals or transfers.
  • Meet member needs by cross-selling all products and services offered by the credit union. Must achieve the minimum sales standards as established by management.
  • Subject Matter Expert (SME) for the credit union's E-services and remote services.

What You'll Bring To FreeStar Financial:

  • High School Diploma or equivalent.
  • Minimum of one-three years of similar or related experience in the financial industry, or call center customer service.

What You'll Get Working at FreeStar Financial:

  • Partner with a talented team helping to provide financial solutions to our members!
  • Be part of an environment where our service to each other is just as important as our service to our members!
  • A wonderful opportunity to expand skillset and develop professionally!
  • Join a Credit Union culture that makes an impact in the community!
  • Join an organization which appreciates and promotes having balance in your life!
  • A competitive compensation structure which rewards the contributions of our team members!

Apply