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Apprentice Call Center Manager Jobs in Michigan (NOW HIRING)

As part of our Call Center hiring efforts, we're using a video screening process. To learn more and ... This step accelerates the interview process, moving qualified candidates to hiring manager ...

High school diploma, GED, or equivalent experience, including 1-2 years of office, call center, or ... Ability to manage multiple priorities independently while maintaining accuracy and confidentiality.

High school diploma, GED, or equivalent experience, including 1-2 years of office, call center, or ... Ability to manage multiple priorities independently while maintaining accuracy and confidentiality.

High school diploma, GED, or equivalent experience, including 1-2 years of office, call center, or ... Ability to manage multiple priorities independently while maintaining accuracy and confidentiality.

Call Center Agent

Rochester, MI · On-site

$13.75 - $18.25/hr

We are actively seeking Call Center Receptionists for our Rochester Hills, MI office. The Call ... manager updated when unusual situations arise while scheduling patients • Make copies of all ...

We are actively seeking Call Center Receptionists for our Rochester Hills, MI office. The Call ... manager updated when unusual situations arise while scheduling patients • Make copies of all ...

Call Center Operator SCOPE: Command Center Operators are an integral part of DK's team! They are ... management team as well as our supervisors and employees out in the field, and ultimately our ...

Call Center Operator SCOPE: Command Center Operators are an integral part of DK's team! They are ... management team as well as our supervisors and employees out in the field, and ultimately our ...

Call Center Representative

Detroit, MI · Remote

$14.73 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... The opportunity to advance to management positions, Inbound Donor Services positions, as well as ...

As an in-store Call Center Specialist, you will play a pivotal role in ensuring a seamless vehicle ... results using CRM software - Stay up-to-date with industry trends, market conditions, and ...

Showing results 21-40

Apprentice Call Center Manager information

What is the difference between Apprentice Call Center Manager vs Call Center Supervisor?

AspectApprentice Call Center ManagerCall Center Supervisor
CredentialsOn-the-job training, basic customer service experienceExperience in call center operations, sometimes certifications
Work EnvironmentTraining setting, entry-level environmentSupervisory role overseeing daily operations
Employer UsageTraining programs, entry-level positionsEstablished call centers, customer service teams
Search IntentLearning about entry-level management rolesManaging call center teams, operational oversight

The Apprentice Call Center Manager is typically an entry-level role focused on training and developing skills in call center management, often involving on-the-job learning. In contrast, a Call Center Supervisor is an experienced professional responsible for overseeing daily operations and team performance. While both roles are involved in call center management, the apprentice position emphasizes learning and growth, whereas the supervisor role involves direct supervision and operational responsibilities.

What are the most commonly searched types of Call Center Manager jobs in Michigan?

The most popular types of Call Center Manager jobs in Michigan are:

Call Center Representative (onsite)

All Weather Seal of West Michigan Inc

Wyoming, MI • On-site

$15 - $50/hr

Full-time, Part-time

Posted 6 days ago


Job description

Description:

All Weather Seal of West Michigan is hiring motivated Call Center Representatives to join our growing outbound call center. This is NOT a cold-calling position. You'll speak with homeowners who have already expressed interest in our products and services, helping qualify leads and schedule appointments for our in-home sales team.

If you're outgoing, energetic, and enjoy helping people, we'd love to meet you!


Why Join All Weather Seal?

  • Earn $15–$50/hour (Hourly Base Pay + Uncapped Performance Bonuses) 
  • Paid Training – No experience required 
  • Performance-Based Bonuses with Unlimited Earning Potential 
  • Flexible Full-Time & Part-Time Schedules 
  • Evening and Weekend Shifts Available 
  • Career Advancement: Marketing, Customer Service, Recruiting, Sales, and Leadership 
  • Fun, Positive, Team-Oriented Work Environment 
  • Ongoing Coaching and Professional Development 
  • Employee Benefits Available for Full-Time Team Members 
  • Established Company with Over 40 Years of Success 

What You'll Do

As a Call Center Representative, you'll help connect homeowners with our home improvement specialists by scheduling qualified appointments.


Responsibilities include:

  • Contact homeowners who have previously requested information about our services 
  • Schedule appointments for free in-home consultations 
  • Answer customer questions and provide excellent service 
  • Build rapport and create positive customer experiences 
  • Accurately document customer conversations in our CRM 
  • Meet individual and team performance goals 
  • Participate in ongoing training and coaching 
  • Work collaboratively in a fast-paced call center environment 

What We're Looking For

  • Positive attitude and strong work ethic 
  • Excellent communication and listening skills 
  • Friendly, outgoing personality 
  • Customer service or call center experience is helpful but not required 
  • Comfortable speaking on the phone throughout the day 
  • Basic computer skills 
  • Coachable and eager to learn 
  • Reliable attendance 
  • Ability to work evening and/or weekend shifts 

About All Weather Seal

For over 45 years, All Weather Seal of West Michigan has helped homeowners improve their homes with premium replacement windows, metal roofing, bathroom remodeling, and other energy-efficient home improvement solutions.

Our success is built on exceptional customer service, outstanding employees, and a commitment to helping our team members build rewarding, long-term careers.



Call Center Representative, Customer Service Representative, Appointment Setter, Appointment Scheduler, Outbound Call Center, Customer Support, Inside Sales, Telemarketing, Lead Generation, Customer Care Representative, Phone Representative, Contact Center Representative, Marketing Representative, Sales Support, Call Center Agent, Customer Experience Representative, Entry-Level Customer Service, Entry-Level Marketing, Administrative Assistant, Receptionist, Retail Associate, Brand Ambassador.

Requirements: