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Apprentice Call Center Manager Jobs in Michigan (NOW HIRING)

Air Conditioning Contractor

Call Center Agent

Clinton, MI · On-site

$17 - $21/hr

The incumbent also assists the Call Center Manager in achieving the applicable sections of the corporate strategic plan. Benefits * Paid Training * Careers Advancement Opportunities * Competitive ...

Air Conditioning Contractors of America

$17 - $21/hr

The incumbent also assists the Call Center Manager in achieving the applicable sections of the corporate strategic plan. Benefits * Paid Training * Careers Advancement Opportunities * Competitive ...

M.I.N.D

Appointment Center Manager

Farmington, MI · On-site

$60K - $65K/yr

- Appt Call Center Manager Classification - FSLA Exempt - Salary Salary Grade/Level/Range Level of experience, longevity, within current company pay structure. Reports to Sr. Director, Revenue Cycle ...

Isabella Bank

Call Center Representative I

Mount Pleasant, MI · On-site

$14.75 - $18.50/hr

Call Center Manager General Purpose: Provide professional and courteous customer service and sales support to both internal and external customers calling into the Call Center at Isabella Bank. The ...

Isabella Bank

Call Center Representative I

Mount Pleasant, MI · On-site

$14.75 - $18.50/hr

Call Center Manager General Purpose: Provide professional and courteous customer service and sales support to both internal and external customers calling into the Call Center at Isabella Bank. The ...

Michigan Legacy Credit Union

Call Center Rep

Warren, MI · On-site

$15 - $18.75/hr

Call Center Manager Department : Call Center Job Group : Non-Exempt Direct Reports : None Provide information and member support concerning the credit union and its products. Offer our members ...

Michigan Legacy Credit Union

Call Center Rep

Wyandotte, MI · On-site

$14.75 - $18.50/hr

Call Center Manager Department : Call Center Job Group : Non-Exempt Direct Reports : None Provide information and member support concerning the credit union and its products. Offer our members ...

YOUNGWILLIAMS INC

Call Center Supervisor

Livonia, MI · On-site

$23/hr

Makes recommendations to management concerning transfers, promotions, discipline, hiring and termination. * Monitors individual, team and call center results to identify and act on both positive and ...

Global Channel Management

Call Center Rep

Melvindale, MI · On-site

$14.75 - $18.50/hr

About the job Call Center Rep Call Center Rep needs 2+ years experience Call Center requires: * Excel (Sheet or formula) * DVI(Software for job lookup/ordering) * Incoming/outgoing calls * High ...

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Apprentice Call Center Manager information

What is the difference between Apprentice Call Center Manager vs Call Center Supervisor?

AspectApprentice Call Center ManagerCall Center Supervisor
CredentialsOn-the-job training, basic customer service experienceExperience in call center operations, sometimes certifications
Work EnvironmentTraining setting, entry-level environmentSupervisory role overseeing daily operations
Employer UsageTraining programs, entry-level positionsEstablished call centers, customer service teams
Search IntentLearning about entry-level management rolesManaging call center teams, operational oversight

The Apprentice Call Center Manager is typically an entry-level role focused on training and developing skills in call center management, often involving on-the-job learning. In contrast, a Call Center Supervisor is an experienced professional responsible for overseeing daily operations and team performance. While both roles are involved in call center management, the apprentice position emphasizes learning and growth, whereas the supervisor role involves direct supervision and operational responsibilities.

What are the most commonly searched types of Call Center Manager jobs in Michigan? The most popular types of Call Center Manager jobs in Michigan are:
Apprentice Call Center Manager jobs near you

Call Center Manager

Luxury Bath Technologies

Port Huron, MI • On-site

Full-time

Re-posted 28 days ago

Job description

Call Center Manager - Port Huron, MI
Join a Growing Leader in Bath Remodeling & Accessibility Solutions
At Mobility Remodelers, we're redefining what bath remodeling means-bringing stylish, affordable, and low-maintenance solutions to homeowners, businesses, and individuals with accessibility needs. Born from a desire to raise industry standards, we've earned a reputation for unmatched quality and workmanship across our full line of acrylic bath and shower systems.
We're currently seeking an experienced Call Center Manager to lead our inside sales and scheduling team in Port Huron, MI. This is a key leadership role where you'll help drive our continued growth, develop a high-performing team, and ensure outstanding service and efficiency in every customer interaction.What You'll Do:
  • Oversee daily call center operations, ensuring smooth scheduling and high-quality customer interactions
  • Recruit, hire, train, and coach a team of Call Center Representatives
  • Manage inbound and outbound calls with a focus on service and sales
  • Coordinate with our sales team to optimize appointment setting and territory coverage
  • Monitor performance metrics and drive results to meet weekly and monthly targets
  • Handle escalated customer issues with professionalism and poise
What We're Looking For:
  • Proven leadership experience in a call center or customer service environment
  • Strong communication, problem-solving, and organizational skills
  • Ability to thrive in a fast-paced setting and lead by example
  • Proficiency with CRM and scheduling tools
  • Availability to work evenings and weekends as needed
Why Join Us?
We offer a competitive salary plus performance-based bonuses, along with the opportunity to make a meaningful impact in a growing company with a mission-driven culture.

Apply