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Appointment Setting Jobs in Alberta (NOW HIRING)

Hearing healthcare or clinical appointment-setting experience is an asset but not required. Highlighted Benefits * Competitive compensation package. * Bonus pay: Immediate participation in the ...

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Sales Rep

Calgary, AB · On-site

CA$6.0K - CA$12K/mo

Qualifications * 3-5 years of experience in solar sales, appointment setting, or field lead generation. * Strong communication and interpersonal skills. * Highly motivated, independent, and goal ...

Proven background in prospecting, cold calling, appointment setting, or high-volume outbound outreach. * Strong written and verbal communication; you can get to the point and make it compelling.

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Appointment Setting information

What does an appointment setter do?

A typical day for an Appointment Setter involves reaching out to potential clients or existing customers via phone or email, introducing company services, and scheduling appointments for sales representatives or service teams. You’ll spend much of your day managing call lists, updating CRM systems with outcomes, and following up on previous contacts to confirm or reschedule meetings. Appointment Setters often work independently but collaborate closely with sales teams to ensure leads are handed off efficiently and appointments are tracked. The pace can be fast, and the work is highly goal-oriented, rewarding those who are motivated and comfortable with a quota-driven environment.

What is an appointment setting?

An appointment setting job involves contacting potential or existing clients to schedule meetings, consultations, or sales presentations for a company. This role is common in industries like sales, marketing, and customer service. Appointment setters typically work via phone, email, or messaging platforms, following scripts or guidelines to engage prospects. Strong communication, persuasion, and organization skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in appointment setting?

To succeed in an Appointment Setting role, you need excellent verbal communication skills, a persuasive and friendly phone manner, and basic computer literacy, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephony systems, and scheduling tools is often required. Strong organizational skills, persistence, resilience to rejection, and the ability to quickly build rapport distinguish top performers. These skills are crucial for maximizing appointment bookings, maintaining accurate records, and fostering positive interactions with prospects.

What are popular job titles related to Appointment Setting jobs in Alberta? For Appointment Setting jobs in Alberta, the most frequently searched job titles are:
Infographic showing various Appointment Setting job openings in Alberta as of August 2026, with employment types broken down into 2% As Needed, 73% Full Time, 19% Part Time, 1% Temporary, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Appointment Specialist

Demant

Calgary, AB • Hybrid

Other

Medical, Vision, Life, PTO

Posted 8 days ago


Job description

About Hearing Life

HearingLife Canada is the largest provider of hearing healthcare service in Canada. Our core philosophy is to provide life-changing hearing care while increasing awareness of the effects of hearing loss and the benefits of hearing devices.

Across Canada, HearingLife consists of over 350 hearing healthcare clinics and nearly 900 dedicated professionals proudly united behind one simple vision, to deliver life-changing differences through hearing health.

How you will make an impact:

As an integral member of our team, you'll create a welcoming environment for our clients, providing them with exceptional service every step of the way. You'll foster positive relationships with both clients and 
colleagues, making sure every client's hearing journey is smooth and enjoyable.Reporting to our Appointment Centre Manager, you will be responsible for delivering excellent client care demonstrated by performing the following duties and responsibilities:

  • Deliver a premium client experience through outbound calls that uphold the highest standards of 
    service excellence while scheduling hearing test appointments.
  • Represent HearingLife as a trusted provider, ensuring each interaction reflects our premium brand 
    standards and commitment to patient care.
  • Use call guides and workflows as frameworks while exercising professional judgment to adapt 
    conversations to the client's health concerns, questions, and comfort level.
  • Build rapport with new and existing clients, listen actively, and communicate clearly to help clients 
    understand the value and next steps of a hearing assessment.
  • Accurately document client information, outcomes, and appointment details in the CRM system to 
    ensure seamless clinic handoff.
  • Maintain up-to-date knowledge of HearingLife services, clinic offerings, and hearing health 
    fundamentals to support confident, informed conversations
  • Achieve monthly Key Performance Indicators (KPIs) and actively collaborate with the Team Lead to 
    meet and exceed performance goals.
  • Work both onsite and remotely as required.
Working Hours:
  •  TRAINING (first 4 weeks): Monday-Friday. 8 AM-4 PM
  •  Regular shift:
    o Monday-Friday: 9 AM-5 PM
What you will need:
  • Demonstrated premium customer service or client-focused sales skills.
  • Minimum 1 year experience in a customer service, sales, or client-facing role.
  • Strong listening, verbal communication, and relationship-building skills
  • Ability to balance efficiency with high-quality, patient-centred conversations
  • Reliable high-speed internet with a hardwired Ethernet connection (for remote work)
  • Proficiency with CRM systems and general office productivity tools.
  • Hearing healthcare or clinical appointment-setting experience is an asset but not required.
Highlighted Benefits
  • Competitive compensation package.
  • Bonus pay: Immediate participation in the Appointment Centre bonus program upon hiring, designed to be highly achievable for Appointment Specialists.
  • Hybrid-remote work environment.
  • RRSP Matching.
  • Generous PTO policy including Vacation & Wellness days.
  • Company paid benefits including $750 healthcare spending account and $1000 mental health support.
  • GoodLife Corporate Membership.
Accommodations

HearingLife Canada is committed to a diverse and inclusive workplace. HearingLife Canada is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please clearly indicate in your application any accommodations you will require throughout the recruitment process.

While we appreciate the interest of all applicants, only those selected for an interview will be contacted 
#LI-SM2 #Hearinglife_Canada #Remote