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Appointment Setter Jobs in Springfield, VA (NOW HIRING)

Zimmerman Associates

Call Center Agent

Bethesda, MD · On-site

$21.50/hr

Call Center Agents will be responsible for coordinating healthcare appointments for primary care and specialty care medical services via incoming and outgoing phone calls for (13) Military Treatment ...

Zimmerman Associates, Inc.

Call Center Agent

Bethesda, MD · On-site

$21.50/hr

Call Center Agents will be responsible for coordinating healthcare appointments for primary care and specialty care medical services via incoming and outgoing phone calls for (13) Military Treatment ...

Bomnin Chevrolet Dadeland

Service BDC Agent

Manassas, VA · On-site

$15.50 - $20/hr

Appointment Scheduling: * Schedule service appointments accurately and efficiently, considering technician availability and customer preferences. * Coordinate with service advisors and technicians to ...

Culligan

Household Sales Representative

Chantilly, VA · On-site

$60K - $175K/yr

Run scheduled appointments and build your referral pipeline through self-generated leads. * Protected Territory: All referrals and repeat business within your assigned territory remain yours. * Fast ...

Neighborhood Health

Call Center Representative

Alexandria, VA · On-site

$17 - $21.25/hr

Schedule appointments as per established policies and procedures. * Answer all incoming calls and route them to the appropriate staff as needed. * Register all patients per registration protocols ...

TIMEPROOFUSA

Sales Representative

Washington, DC

$150K - $320K/yr

Run pre-set, qualified appointments with homeowners--no cold calling or lead generation required. * Conduct professional roofing consultations, product demos, provide same-day estimates, and close ...

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All JobsAppointment Setter JobsAppointment Setter Jobs in Springfield, VA

Appointment Setter information

See Springfield, VA salary details

$10

$25

$45

How much do appointment setter jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for appointment setter in Springfield, VA is $25.48, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $31.30 per hour, depending on experience, location, and employer.

What is an appointment setter?

Appointment setters are professionals who contact potential clients or customers on behalf of a company to schedule meetings, sales calls, or consultations. Their primary role is to generate leads, qualify prospects, and set up appointments for sales representatives or other staff. Appointment setters often work in call centers, sales teams, or administrative departments and use phone calls, emails, or online platforms to reach out to prospects. Strong communication and organizational skills are important for success in this role.

What are the key skills and qualifications needed to thrive as an appointment setter, and why are they important?

To thrive as an Appointment Setter, you need strong communication skills, attention to detail, and basic proficiency with office software, often supported by a high school diploma or equivalent. Familiarity with Customer Relationship Management (CRM) systems and phone dialer tools is typically required. Exceptional interpersonal skills, persistence, and the ability to handle rejection help individuals stand out in this role. These skills ensure effective scheduling, maintain client satisfaction, and drive the business’s sales pipeline forward.

How does an appointment setter typically collaborate with sales teams to ensure successful client engagement?

Appointment setters play a crucial role in the sales process by acting as the first point of contact with potential clients. They work closely with sales representatives to schedule qualified meetings, share relevant lead information, and update CRM systems with client details. This collaboration ensures that sales teams are well-prepared for each meeting and can tailor their approach to the prospect's needs. Regular communication and feedback between appointment setters and sales representatives help refine outreach strategies and improve overall conversion rates.

What is the difference between Appointment Setter vs Telemarketer?

AspectAppointment SetterTelemarketer
Primary RoleScheduling appointments for sales teamsMaking outbound calls to promote products/services
Skills NeededCommunication, organization, persistencePersuasion, communication, resilience
Work EnvironmentOffice or remote, focused on schedulingOffice or remote, focused on outreach
Common Industry UsageSales, real estate, insuranceTelecommunications, marketing, sales

While both roles involve calling prospects, an Appointment Setter primarily focuses on scheduling meetings for sales teams, whereas a Telemarketer actively promotes products or services to generate leads. The skills overlap includes communication and persistence, but their main objectives differ: one sets appointments, the other sells directly.

How much money can an appointment setter make?

An appointment setter's earnings typically range from $10 to $20 per hour, with some earning commissions or bonuses based on successful appointments. Overall income depends on experience, industry, and whether they work part-time or full-time, with total earnings often between $25,000 and $50,000 annually.

How to get hired as an appointment setter?

To get hired as an appointment setter, candidates should have strong communication skills, familiarity with CRM software, and a professional phone manner. Many employers prefer prior telemarketing or sales experience and may require a high school diploma or equivalent. Applying through online job boards and demonstrating persistence and a positive attitude can improve chances of securing a position.

Is an appointment setter an easy job?

An appointment setter role typically involves making outbound calls, scheduling appointments, and maintaining customer records, which can be straightforward but requires good communication skills and persistence. The job's difficulty depends on factors like call volume, client expectations, and individual experience, with some finding it simple and others facing challenges in handling rejection or rejection. Training and familiarity with CRM tools can help improve efficiency and ease of the work.

What are the duties of an appointment setter?

An appointment setter is responsible for contacting potential clients via phone or email to schedule meetings or calls for sales or service teams. They often use customer relationship management (CRM) tools and need strong communication skills to effectively qualify leads and confirm appointments. Their role helps streamline the sales process and increase client engagement.

What qualifications do I need to be an appointment setter?

To be an appointment setter, candidates typically need strong communication and interpersonal skills, basic computer proficiency, and the ability to handle phone or online interactions. Some roles may require prior experience in sales or customer service, and familiarity with CRM tools can be advantageous.
More about Appointment Setter jobs

What are the most commonly searched types of Appointment Setter jobs in Springfield, VA?

The most popular types of Appointment Setter jobs in Springfield, VA are:

What are popular job titles related to Appointment Setter jobs in Springfield, VA?

For Appointment Setter jobs in Springfield, VA, the most frequently searched job titles are:

What job categories do people searching Appointment Setter jobs in Springfield, VA look for?

The top searched job categories for Appointment Setter jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Appointment Setter jobs?

Cities near Springfield, VA with the most Appointment Setter job openings:

Appointment Setter jobs near you
Infographic showing various Appointment Setter job openings in Springfield, VA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 2% Temporary, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $52,994 per year, or $25.5 per hour.

Call Center Agents (Bethesda,MD)

Ivyhill Technologies

Bethesda, MD • On-site

$16 - $21.25/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 8 days ago

Job description

Ivyhill is currently seeking to hire Call Center Agents to support its contract with the Integrated Referral Management and Appointing Center (IRMAC), the National Capital Regions' premier coordinating authority for appointing and referral management.
Call Center Agents will be responsible for coordinating healthcare appointments for primary care and specialty care medical services via incoming and outgoing phone calls for (13) Military Treatment Facilities within the National Capital Region.
This is an onsite employment opportunity.
Duties and Responsibilities:

  • Utilizing the AVAYA automated Call Distribution (ACD) system, receive phone calls for appointment related requests for the National Capital Region and the Proactive line/POM.
  • Accurately and courteously schedule medical appointments, validating and documenting patient eligibility for services from phone calls, or other methods used for appointment request. Supports the Primary Care Manager (PCM) by name processing for appointments and appropriate access to care timeframes allocation of standard appointment types.
  • Ensure all appointments are booked, canceled and/or rescheduled in accordance with NCR established standards, policies, and business rules, and the IRMAC Protocol Website for any of the 600 plus clinic SOPs.
  • Proactively call patients to schedule appointments with PCM or Specialty clinic. Document each attempt to contact a patient in MHS-GENESIS as well as those patients who decline offered appointments to update the referral record. Provide patients with specific visit instructions based on the booking protocols and referral notes.
  • Verify patient registration information via MHS Genesis Revenue Cycle appointment software prior to scheduling appointments. Review health care delivery plans and military status related to patient eligibility in MHS Genesis Revenue Cycle and DEERS. Correct demographic data as needed.
  • Collaborate with Referral Management Reviewers to ensure proper scheduling of referrals.
  • Direct all questions regarding beneficiary eligibility to the Chief, PAD at the MTF.
  • Provide clinic appointment access, send electronic messages to doctors, nurse practitioners, physician assistants, and nursing staff administrators.
  • Send telephone consults to designated triage nurse for PCM immediately following the completion of a Telephone consult.
  • Provide feedback to PM regarding patient appointment access and issues encountered during phone call interactions.
  • Other duties as assigned.
(Candidates who reside in a qualified HUBZone area are a plus. Please confirm qualified HUBZone eligibility by accessing the HUBZone Map: (https://maps.certify.sba.gov/hubzone/map)).
Requirements
The qualified candidate must:
  • Be a U.S. Citizen.
  • Have a minimum of a High School Diploma and/or equivalent.
  • Have at least six (6) months experience in health care administration, business, medical treatment facility, medical environment, or a related discipline.
  • Have effective communication skills.
  • Be knowledgeable of medical terminology.
  • Be knowledgeable of Health Information Privacy (ethical and legal considerations)
  • Be familiarity with DOD, Federal, State, non-profit healthcare systems and other related organizations, to include, DoD Tri-Service Military Healthcare Systems, TRICARE purchased care system, Medicare, Medicaid, VA, Public Health Department, and Regional and local support services.
  • Have the ability to perform accurate data entry with strong attention to detail.
  • Have demonstrated ability to provide superior customer service, problem solving, collaboration and organizational skills.
  • Have a working knowledge of Microsoft Office programs, Outlook (email), and the Internet.
  • Be able to obtain a Public Trust Clearance.

Benefits
Ivyhill has a competitive benefits program which includes medical, dental and vision; Life and AD&D insurance; Short- and Long-Term Disability; supplemental Life insurance and a 401(k) Plan.

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