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Appointment Clerk Jobs (NOW HIRING)

Prairie Quest Consulting

Medical Appointment Clerk

NV · On-site

$18 - $23.09/hr

PQC is seeking a dedicated and experienced, civilian Medical Appointment Clerks to work alongside the 99th Medical Group onsite at Nellis Air Force Base (Las Vegas, Nevada). At PQC, our employees are ...

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Appointment Clerk information

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$25K

$28.1K

$30.5K

How much do appointment clerk jobs pay per year?

As of Aug 23, 2026, the average yearly pay for appointment clerk in the United States is $28,113.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,000.00 and $28,000.00 per year, depending on experience, location, and employer.

What is an appointment clerk?

Appointment clerks are administrative professionals responsible for scheduling and managing appointments for clients, patients, or customers in settings such as medical offices, service centers, or corporate environments. Their duties typically include answering phones, confirming or rescheduling appointments, updating records, and providing information to clients. Appointment clerks play a key role in ensuring efficient operations and a positive experience for those scheduling services. Strong organizational and communication skills are essential for this role.

What are the key skills and qualifications needed to thrive as an appointment clerk?

To thrive as an Appointment Clerk, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with scheduling software, office phone systems, and basic computer applications such as MS Office is typically required. Excellent communication, patience, and customer service skills help you manage client interactions and resolve scheduling conflicts effectively. These abilities ensure efficient appointment management, high customer satisfaction, and smooth office operations.

What are some common challenges appointment clerks face when managing high call volumes, and how can they effectively handle them?

Appointment clerks often encounter periods of high call volumes, especially during peak business hours or seasonal surges. Managing multiple requests while maintaining accuracy and a positive attitude can be challenging. To handle these situations effectively, clerks typically rely on strong organizational skills, use of scheduling software, and clear communication techniques. Prioritizing urgent requests, staying calm under pressure, and following established protocols can also help ensure a smooth workflow, minimize errors, and provide excellent customer service.

What is the difference between Appointment Clerk vs Medical Receptionist?

AspectAppointment ClerkMedical Receptionist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification in medical office administration is common
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Job DutiesScheduling appointments, managing calendars, data entryScheduling, patient check-in, insurance processing, administrative support
Industry UsageHealthcare, medical facilitiesHealthcare, medical practices

While both roles involve scheduling and administrative tasks in healthcare settings, an Appointment Clerk primarily focuses on managing appointment schedules and data entry, whereas a Medical Receptionist handles patient check-in, insurance processing, and front-desk duties. The roles often overlap but differ in scope and responsibilities within healthcare environments.

Is appointment clerk an easy job?

An appointment clerk job involves scheduling and managing appointments, often requiring good organizational and communication skills. The job can be straightforward but may involve handling high volumes of calls or data entry, depending on the workplace environment. It generally requires attention to detail and proficiency with office software but is considered accessible for many entry-level candidates.

Is it hard to be an appointment clerk?

Being an appointment clerk generally involves administrative tasks such as scheduling, data entry, and customer service, which require good organizational and communication skills. The job can be routine and may involve handling high call volumes or busy environments, but it typically does not require advanced technical skills or extensive training.
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Appointment Clerk jobs near you
Infographic showing various Appointment Clerk job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $28,113 per year, or $13.5 per hour.

Medical Appointment Clerk

The Copper River Family of Companies

Dayton, OH • On-site

Other

Medical, Dental, Vision, Retirement

Posted 5 days ago

Job description

Coho Integrated Solutions is seeking a reliable and detail-oriented Medical Appointment Clerk to serve in an on-call capacity supporting the primary hired Clerk at Wright-Patterson Air Force Base This role supports patient scheduling and clinic operations by booking medical appointments, validating patient eligibility, maintaining accurate schedules, and ensuring patients receive timely access to care in accordance with Military Treatment Facility (MTF) guidelines.
Responsibilities (include but are not limited to):
  • Schedule medical appointments via phone, secure messaging, or other approved request methods, ensuring compliance with local appointing guidelines and access-to-care standards.
  • Maintain appointment schedules using government medical systems such as CHCS, AHLTA, or MHS GENESIS.
  • Validate patient eligibility through the Defense Eligibility Enrollment System (DEERS) and update demographic information; register new patients, including newborns, as needed.
  • Keep patient schedules and logs accurate and up to date, using system tools and protocols (detail codes, freezing slots, TRICARE Online) for slot management, rescheduling, and cancellations.
  • Contact patients via phone or secure messaging to schedule, reschedule, or cancel appointments as needed.
  • Assist in preparing patient notifications for appointment reminders, no-shows, and cancellations.
  • Create and deliver telephone messages (t-cons) to Primary Care Managers (PCMs) and clinic nurses in accordance with standard protocols and clinic guidelines.
Essential Job Qualifications and Requirements:
  • Education:
    • High School Diploma or General Educational Development (GED) equivalency.
  • Experience:
    • GENESIS Experience preferred.
About Copper River & The Native Village of Eyak:
Owned by the Native Village of Eyak (NVE), a federally recognized Alaska Native Tribe, the Copper River Family of Companies are a collection of entities that deliver a complementary set of solutions and services to support the diverse missions and requirements of our clients. Proud participants of the Small Business Administration's (SBA) 8(a) Business Development Program since 2006, our companies consist of both current and graduation SBA 8(a) entities. It is our collective purpose to support the Tribe and diversify the NVE's ability to facilitate economic advancement.
The income generated from our companies helps the Native Village of Eyak fund health and social services, economic development, natural resource/environmental education, jobs, job training, and other benefits to the NVE in a manner that is consistent with Alaskan Native cultural values and traditions.
Copper River's Culture
The Copper River Family of Companies has a positive, supportive, and thriving culture. At the foundation of our culture is a focus on collaboration. No matter your role or which operating company you work for, we are ONE TEAM working toward the same goals for our customers and for our collective owner- The Native Village of Eyak. How we treat each other is just as important as the work we deliver.
Benefits
  • Comprehensive medical, dental, and vision coverage
  • Flexible Spending Account - healthcare and dependent care
  • Health Savings Account - high deductible medical plan
  • Retirement 401(k) with employer match
  • Open leave policy and paid holidays
  • Additional benefits including tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: Benefits are offered based on employment classification and applicable contract requirements. Eligibility may vary by position.
Disclaimer:
The Copper River Family of Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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