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$25K

$28.1K

$30.5K

How much do appointment clerk jobs pay per year?

As of Jun 15, 2026, the average yearly pay for appointment clerk in the United States is $28,113.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,000.00 and $28,000.00 per year, depending on experience, location, and employer.

What are some common challenges appointment clerks face when managing high call volumes, and how can they effectively handle them?

Appointment clerks often encounter periods of high call volumes, especially during peak business hours or seasonal surges. Managing multiple requests while maintaining accuracy and a positive attitude can be challenging. To handle these situations effectively, clerks typically rely on strong organizational skills, use of scheduling software, and clear communication techniques. Prioritizing urgent requests, staying calm under pressure, and following established protocols can also help ensure a smooth workflow, minimize errors, and provide excellent customer service.

What are the key skills and qualifications needed to thrive as an Appointment Clerk, and why are they important?

To thrive as an Appointment Clerk, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with scheduling software, office phone systems, and basic computer applications such as MS Office is typically required. Excellent communication, patience, and customer service skills help you manage client interactions and resolve scheduling conflicts effectively. These abilities ensure efficient appointment management, high customer satisfaction, and smooth office operations.

What jobs pay $400 an hour?

Appointment clerks typically do not earn $400 an hour; such high wages are usually associated with specialized professions like surgeons, anesthesiologists, or high-level consultants. These roles often require advanced education, certifications, and significant experience. Most administrative or clerical jobs pay significantly less than this hourly rate.

What job makes $10,000 a month without a degree?

An appointment clerk typically does not earn $10,000 a month without specialized skills or experience. High-paying jobs that can reach this level without a degree often include roles like sales managers, real estate brokers, or certain entrepreneurial ventures, but these usually require significant experience, certifications, or business acumen. Most entry-level or clerical positions, including appointment clerks, tend to have lower salaries.

What is the difference between Appointment Clerk vs Medical Receptionist?

AspectAppointment ClerkMedical Receptionist
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma; certification in medical office administration is common
Work EnvironmentHospitals, clinics, healthcare officesDoctors' offices, clinics, healthcare facilities
Job DutiesScheduling appointments, managing calendars, data entryScheduling, patient check-in, insurance processing, administrative support
Industry UsageHealthcare, medical facilitiesHealthcare, medical practices

While both roles involve scheduling and administrative tasks in healthcare settings, an Appointment Clerk primarily focuses on managing appointment schedules and data entry, whereas a Medical Receptionist handles patient check-in, insurance processing, and front-desk duties. The roles often overlap but differ in scope and responsibilities within healthcare environments.

What is the highest paying clerk job?

The highest paying clerk jobs typically include positions such as legal clerks, accounting clerks, and medical records clerks, especially those with specialized skills or certifications. Salaries vary by industry and experience, with legal and financial clerks often earning higher wages compared to general administrative clerks.

What qualifications do I need to be an admin clerk?

To be an appointment clerk, typically a high school diploma or equivalent is required. Strong organizational skills, proficiency with office software like Microsoft Office, and good communication abilities are important. Some positions may also require previous experience in administrative or customer service roles.

What are appointment clerks and what do they do?

Appointment clerks are administrative professionals responsible for scheduling and managing appointments for clients, patients, or customers in settings such as medical offices, service centers, or corporate environments. Their duties typically include answering phones, confirming or rescheduling appointments, updating records, and providing information to clients. Appointment clerks play a key role in ensuring efficient operations and a positive experience for those scheduling services. Strong organizational and communication skills are essential for this role.
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Appointment Clerk jobs near you
Medical Appointment Clerk - Appointment Line

Medical Appointment Clerk - Appointment Line

Avosys Technology, Inc.

Tampa, FL • On-site

Full-time

Posted 12 days ago

Job description

ABOUT AVOSYS
Avosys is a growing integrator of professional, technological and management solutions services. Founded in 1998, Avosys provides services nationwide to Federal, Commercial, Local and State clients. We recognize the foundation of our firm is our people and we continue to rise above our competition by hiring the best.
DESCRIPTION
Is it your calling to serve our Nation's Heroes? Avosys is seeking a Medical Appointment Clerk to provide services to the military and their families at MacDill AFB, FL.
EMPLOYMENT WITH AVOSYS
  • Maximize family time with no weekend, Holiday, or on-call requirements
  • Maintain work-life balance with guaranteed 8-hour shifts
  • Achieve peace of mind with malpractice insurance provided at no cost

TITLE: Medical Appointment Clerk - Appointment Line
LOCATION: MacDill AFB, FL
HOURS: Monday - Friday 0700 - 1630 with an unpaid 60-minute lunch break
SUMMARY
Provide quality Patient Appointing Services to all eligible beneficiaries served by the 6th Medical Group at MacDill AFB.
QUALIFICATIONS:
  • A fully qualified typist (computer keyboard) with a minimum of 50 WPM is required.
  • Clearly speak and understand the English language.
  • Use of standard office equipment, such as personal computers, copiers, fax machines, and telephone systems.
  • Possess general medical ethics, telephone etiquette, and excellent communication and customer service skills.
  • High school diploma or General Educational Development (GED) equivalency.
  • At least 6 months of experience in medical office scheduling.
  • The work is mainly sedentary, but may require walking, bending, standing, and/or carrying of light items such as files, manuals, and medical records.
  • Current certification in Basic Life Support (BLS).

RESPONSIBILITIES include, but not limited to:
  • Schedules appointments in a government computer system for primary care, specialty and subspecialty medical care. In addition to scheduling requested appointments, this position will call patients or respond to secure messaging submissions to schedule, reschedule, and/or cancel appointments as needed, to include appointments for consult/referral specialty care within the MTF or at civilian facilities.
  • The Medical Appointment Clerk (MAC) shall answer calls that may result in booking an appointment or documented verification that an appointment is not available. The clerk will also be responsible for creating messages to the clinical teams and MTF or patient cancellations. The clerk will field calls that do not require appointments or messages and direct those calls to other MTF departments. The clerk will review appointment reminder requests and cancel appointments as necessary.
  • The clerk is responsible for correcting appointment booking errors and shall ensure minimal appointment errors occur.
  • Schedules medical appointments and determines patient eligibility for services from phone calls, secured messaging or other methods used for appointment requests. Supports PCM by name processing for appointments and appropriate access to care timeframes during allocation of standard appointment types.
  • Maintains appointment schedules using a Government computer system (Composite Health Care Systems (CHCS), AHLTA or MHS GENESIS.
  • Validates eligibility through appropriate booking through Defense Eligibility Report System (DEERS). May be required to register patients not already in computer system, such as newborns.
  • Maintains accurate and up-to-date patient schedules and logs. Utilizes the Government computer system tools and standard protocols (detail codes, freezing slots, and TRICARE on-line usage) to facilitate maintenance of appointment slots, rescheduling options or cancellation processing.
  • Validates basic patient demographic information prior to booking appointment for patients. Makes required updates in MHS Gensis while the caller is on the line.
  • Call patients or respond to secure messaging requests as needed to schedule, reschedule, and/or cancel appointments. Promotes consult/referral specialty medical care within the MTF or at civilian facilities. Provides patient with specific visit instruction.
  • Pulls records and files documentation as needed. Confirms medical records are available for upcoming appointments on provider schedules.
  • May assist in preparation of patient notices (telephonically or form letter formats) for appointment reminders, no shows, or reschedule/cancellations.
  • Receive and electronically deliver telephone messages (t-cons) to PCMs and/or clinic nurses by using the Government computer system, standard protocols and individual clinic guidelines as needed.

Job responsibilities are subject to change to meet Military Treatment Facility requirements. Additional immunization record, security and background check requirements are also considered as qualifying criteria
Position Type: Full Time
Location: Tampa, FL
Industry: Government Contracting
Shift: Day Business Hours
Travel: No
Salary: Based on Experience
Telework: No
Equal Opportunity Employer/Veterans/Disabled
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact (210) 888-0775 or Jobs@Avosys.com for assistance.

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