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Applications Assistant Jobs in Florida (NOW HIRING)

Borland Groover

Applications Analyst

Jacksonville, FL · On-site

POSITION SUMMARY The Applications Analyst provides front-line and escalated support for financial ... . * Assist with application updates, patches, and testing; document outcomes and coordinate ...

Borland Groover

Applications Analyst

Jacksonville, FL · On-site

POSITION SUMMARY The Applications Analyst provides front-line and escalated support for financial ... . * Assist with application updates, patches, and testing; document outcomes and coordinate ...

dfb

Sr Client Server Specialist - Florida

Tampa, FL · On-site

Installation and support of software applications. * Assist with software testing and coordinate software distributions. * Investigate and resolve support requests. * Adhere to established security ...

dfb

Sr Client Server Specialist - Florida

Tampa, FL · On-site

Installation and support of software applications. * Assist with software testing and coordinate software distributions. * Investigate and resolve support requests. * Adhere to established security ...

US LBM Holdings LLC

US LBM Credit Associate

Orlando, FL · On-site

$24 - $26/hr

Review credit applications * Assist AR customers questions / issues. * Prepare periodic reports on AR and past due status. * Complete and document collection calls. * Escalate AR issues as ...

New

Private Practice

Be Seen First

Credentialing Specialist

Miami, FL · On-site

... applications. * Assist in process improvement of the credentialing process. * collaborate with internal teams to resolve credentialing issues or discrepancies. * Performs other related duties as ...

Leader Tech, Inc

Be Seen First

Applications Engineer - Advanced Materials

Westchase, FL · On-site

$60K - $80K/yr

The Applications Engineer is responsible for providing technical expertise and application support ... Participate in customer meetings, design reviews, and technical presentations. * Assist customers ...

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Applications Assistant information

What does an applications assistant do?

An Applications Assistant provides administrative support during the application process for organizations, such as universities, companies, or government agencies. Their responsibilities typically include collecting, reviewing, and processing application materials, responding to applicant inquiries, and maintaining accurate records. They may also assist with scheduling interviews, updating databases, and ensuring applications meet required standards or deadlines. Attention to detail, organizational skills, and strong communication abilities are important for this role.

What are some common challenges applications assistants face when supporting large-scale application processes?

Applications Assistants often manage high volumes of documents and applicant inquiries, especially during peak periods. Staying organized and maintaining attention to detail is crucial to ensure that all submissions are processed accurately and on time. Another challenge is balancing administrative tasks with providing responsive support to applicants and collaborating with other team members or departments. Strong communication skills and the ability to adapt to changing workflow priorities help Applications Assistants succeed in this fast-paced environment.

What are the key skills and qualifications needed to thrive as an applications assistant, and why are they important?

To thrive as an Applications Assistant, you need strong organizational skills, attention to detail, and proficiency in administrative tasks, often supported by a relevant associate's degree or administrative experience. Familiarity with office software (such as Microsoft Office Suite), applicant tracking systems, and data entry platforms is commonly required. Excellent communication, time management, and customer service skills help you stand out in this role. These capabilities are vital for efficiently managing application processes and ensuring smooth operations within the organization.
What are the most commonly searched types of Applications jobs in Florida? The most popular types of Applications jobs in Florida are:
Applications Assistant jobs near you
Infographic showing various Applications Assistant job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 92% In-person, and 8% Remote job distribution.

Applications Analyst

Borland Groover

Jacksonville, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Borland Groover rating

7.1

Company rating: 7.1 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

COMPANY DESCRIPTION
Borland Groover is one of Florida’s leading gastroenterology providers. Founded in 1947, our mission is to provide exceptional care and improve the lives of our patients. We value ourselves on delivering quality care (quality), doing the right thing (accountability), caring for our patients (compassion), and taking care of our employees (collaboration). If you love the vision of Borland Groover, and find your values aligning with ours, apply to join our team!
POSITION SUMMARY
The Applications Analyst provides front-line and escalated support for financial and administrative applications used in a gastroenterology physician practice. This role partners closely with providers, nursing, scheduling, billing, and leadership to ensure reliable day-to-day operation of patient management workflows and electronic medical record (EMR) systems. The analyst troubleshoots issues, supports end-users, assists with upgrades and optimization, and participates in a rotating on-call schedule to maintain continuity of patient care operations.
ESSENTIAL JOB FUNCTIONS
  • Serve as primary support for practice applications, with emphasis on patient management, EMR and financial workflows (e.g., scheduling, referrals, eligibility and insurance verification, billing, payments).
  • Provide responsive end-user support via ticketing, phone, and in-person/remote assistance; triage issues and drive timely resolution.
  • Troubleshoot application and workflow issues by reproducing problems, analyzing logs/work steps when available, and coordinating with vendors or internal IT partners as needed.
  • Support system configuration within defined scope (templates, user preferences, roles/access requests, basic setup and maintenance).
  • Assist with application updates, patches, and testing; document outcomes and coordinate communication/training as needed.
  • Create and maintain user-facing documentation (quick guides, FAQs, tip sheets) and deliver basic training for new hires and process changes.
  • Identify recurring issues and recommend improvements to reduce disruption and improve user experience and operational reliability.
  • Maintain accurate ticket notes, root cause summaries, and knowledge base articles.
  • Support integrations and interfaces at a basic level (e.g., lab results routing issues, patient portal communications, payor portals), escalating appropriately.
  • Participate in after-hours support as needed, including a rotating on-call schedule, to address urgent clinical/operational application issues.
COMPETENCIES
  • Communication - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed in a timely manner. Selects and uses appropriate communication methods.
  • Critical Thinking and Problem Solving - The ability to handle complex situations in the workplace and calmly develop creative solutions.
  • Compassion - Exhibits empathy or real concern for patients, staff and physicians coupled with a desire to take action to address the patient’s needs.
  • Time-Management - The ability to plan your duties ahead of time and leveraging technology to help you do so efficiently.
GENERAL QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint); comfort with documentation and basic data review in Excel.
  • Familiarity with information technology concepts: servers, storage, network, and workstations and their use.
  • Ability to troubleshoot methodically, prioritize issues appropriately, and manage multiple requests concurrently.
  • Willingness to work outside normal business hours on occasion and participate in a rotating on-call schedule.
  • Experience with NextGen and/or Luma Health (highly preferred).
  • Understanding of HIPAA/privacy best practices and role-based access concepts.
EDUCATION AND EXPERIENCE
  • 2+ years of application support, business analyst or systems support experience, preferably in a healthcare or ambulatory practice environment.
  • Working knowledge of revenue cycle and EMR concepts and terminology (appointments, encounters, clinical documentation, orders, results, billing-related workflows).
  • Experience supporting end-users in a healthcare setting; strong customer service mindset with calm, effective communication under pressure.
  • High school diploma or equivalent required, associate or bachelor’s degree preferred.
WORKING CONDITIONS
• Primarily office-based with remote support as needed (depending on practice needs).
• Occasional travel between practice locations.
• Participation in a rotating on-call schedule and occasional after-hours work during upgrades, releases, or urgent issues.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Physical Demands
  • Sitting: Prolonged periods of sitting at a desk and working on a computer: essential
  • Moderate lifting (15 lbs.): essential
  • Walking: Must be able to access and navigate each department at the organization’s facilities: marginal
  • Pushing/Pulling: marginal
  • Standing: marginal
  • Repetitive motion: essential
  • Reaching: marginal
  • Bending: marginal
Emotional Demands
  • Fast pace: essential
  • Multiple Stimuli: essential
  • Intense customer interaction: essential
  • Frequent change: essential
Mental/Sensory Demands
  • Memory: essential
  • Reasoning: essential
  • Hearing: essential
  • Reading: essential
  • Analyzing: essential
  • Logic: essential
  • Verbal communication: essential
  • Written communication: essential
BENEFITS (FULL-TIME ONLY)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401K Retirement Plan
  • Life Insurance
  • Short- and Long-term disability
  • Profit Sharing
  • Supplemental Insurance
  • Education and Tuition Reimbursement funding
  • Initial Uniform Allowance
  • Employee Assistance Program (EAP)
  • Paid Time Off (PTO)
  • Volunteer Time Off (VTO)
  • Paid Holidays
IMPORTANT NOTE
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhausted list of duties, responsibilities, and skills. Borland Groover is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We thank all applicants for their interest, however only those selected for an interview will be contacted.

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