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Application Technical Analyst Jobs in Missouri (NOW HIRING)

Sheffield Academy

.Net Technical Lead

Saint Louis, MO · On-site

... and analytical skills is a must Solid grasp of web and backend application development Prior ... technical agility Have a positive, proactive, can-do attitude Support QA teams with test plans ...

Sheffield Academy

.Net Technical Lead

Saint Louis, MO · On-site

... and analytical skills is a must Solid grasp of web and backend application development Prior ... technical agility Have a positive, proactive, can-do attitude Support QA teams with test plans ...

Jobgether

$24K/mo

It is well suited to a curious, detail-oriented professional who wants to grow their technical and ... By submitting your application, you acknowledge that Jobgether will process your personal data to ...

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Application Technical Analyst information

What is an application technical analyst?

An Application Technical Analyst is a professional responsible for maintaining, supporting, and optimizing software applications within an organization. They analyze technical issues, coordinate with users and developers, and ensure applications run smoothly and efficiently. Their role often includes troubleshooting, performing upgrades, and implementing new features or updates in collaboration with IT teams. Application Technical Analysts play a crucial part in bridging the gap between end-users and technical teams, ensuring that business applications meet operational needs.

What are the key skills and qualifications needed to thrive as an application technical analyst?

To thrive as an Application Technical Analyst, you need a strong understanding of software applications, troubleshooting, and systems analysis, often backed by a degree in computer science or a related field. Experience with database management systems, ticketing platforms (like ServiceNow or JIRA), and relevant certifications such as ITIL or Microsoft Certified: Azure Fundamentals is valuable. Analytical thinking, effective communication, and problem-solving abilities help you excel in diagnosing issues and collaborating with cross-functional teams. These skills are crucial for ensuring optimal application performance, timely issue resolution, and alignment with business needs.

How does an application technical analyst typically collaborate with other departments to resolve software issues?

As an Application Technical Analyst, you will regularly work alongside teams such as software development, quality assurance, and business operations. When troubleshooting application issues, you’ll often act as a liaison—gathering detailed information from end-users, communicating with developers to identify root causes, and coordinating with IT support to implement solutions. This cross-departmental collaboration is key to ensuring that application problems are resolved swiftly and that system improvements align with business needs. Strong communication and teamwork skills are essential for success in this aspect of the role.

What is the difference between Application Technical Analyst vs Application Support Specialist?

AspectApplication Technical AnalystApplication Support Specialist
Required CredentialsBachelor's in IT, Computer Science, or related field; certifications like ITIL or vendor-specific certificationsSimilar credentials; often includes certifications in specific applications or platforms
Work EnvironmentAnalyzing technical issues, implementing solutions, working closely with development teamsProviding user support, troubleshooting, and resolving application issues for end-users
Employer & Industry UsageUsed in IT departments across various industries, especially in finance, healthcare, and techCommon in customer service, IT support, and enterprise application teams

The Application Technical Analyst focuses on technical analysis, system integration, and implementing solutions, while the Application Support Specialist primarily handles end-user support and troubleshooting. Both roles require similar credentials and are vital in IT environments, but their core responsibilities differ in scope and focus.

What are popular job titles related to Application Technical Analyst jobs in Missouri?

For Application Technical Analyst jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Application Technical Analyst jobs in Missouri look for?

The top searched job categories for Application Technical Analyst jobs in Missouri are:

What cities in Missouri are hiring for Application Technical Analyst jobs?

Cities in Missouri with the most Application Technical Analyst job openings:

Application Technical Analyst jobs near you

Microsoft Dynamics Analyst

The Timberline Group

Saint Louis, MO • On-site, Remote

Full-time

Re-posted 10 days ago

Job description

Required
  • Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred
  • Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
  • Must reside in the United States (does not include Alaska or Hawaii)
  • Must be able to work a schedule within U.S. Central Standard Time core business hours.
  • Must be committed to incorporating security into all decisions and daily job responsibilities
  • Highly experienced professional with an in-depth understanding of Marketing concepts and how technology is used to meet the needs.
  • Uses broad expertise, knowledge, and skills to resolve a wide range of complex issues; contributes to development of company objectives and principles to achieve goals in creative and effective ways.
  • Focus is on operational, tactical, and strategic activities.
  • Assists in the development of strategic planning for department.
  • Works on large, complex assignments. Prepares and delivers informal and formal presentations to own team, department, other IT teams, and business partners.
  • 4+ years' experience in technical analysis including workflow automation, process flows, and data diagrams, reporting and analysis
  • 2+ years' experience Microsoft Dynamics 365 CRM
  • 1+ year of experience with D365 for Marketing / Customer Insights
  • Familiarity with regression testing, release testing, and/or troubleshooting system issues
  • Experience complying with data security standards, global systems and working on large data integration initiatives
  • Experience in leading projects from requirements gathering to effectively communicating with various levels of employees throughout the organization
  • Must be organized with the ability to handle multiple projects simultaneously and adhere to timelines
  • Ability to evaluate process improvement opportunities incorporating KPIs
  • Must have strong attention to detail and ability to document both system design information and processes
  • Ability to identify root cause and conduct initial investigation into problems as they arise
  • Ability to partner with software development team members to communicate a detailed understanding of requirements
  • Ability to clearly define and create detailed documentation to describe complex business processes to the lowest level
  • Ability to validate that new software release are production ready and provide documentation for it to end users
  • Prior success facilitating team meetings, daily standups, providing status reports, and conducting analysis
  • Work well in a team collaborative setting, coordinating work and addressing work prioritization, escalating to management when necessary

Preferred
  • Experience using JIRA/Confluence or another Project Tracking System
  • Experience with Microsoft Power Platform, specifically Power Automate and Power Apps
  • Professional experience as a Software Analyst, Business Analyst, Product Owner, Scrum Master or similar
  • Experience working within the Agile methodology
  • Good knowledge of Word, Excel, Power Point and Visio

Responsibilities
  • Facilitate and document the functional/technical requirements gathering for the application including the data integrations necessary to deliver the Kronos Workforce Central product.
  • Validate the alignment of the configured software to meet the functional and technical requirements for the product.
  • Lead the rollout of the Kronos application across IT and the business.
  • Monitor task automation and implements process improvements; recommends enhancements that result in increased quality, efficiencies, and overall value to the IT organization
  • Monitor the effectiveness of established service level agreements to manage customer expectations and quality standards; assists with defining new service level agreements in response to changing needs
  • Document application issues within the problem management system with clear, concise, and accurate information; manages and tracks issue to resolution; communicates resolution to appropriate personnel
  • Validate that new software releases are production ready and provides documentation to end users or support team members

The Timberline Group
Phone: 636-209-5537
PO Box 385, Lebanon, MO 65536
www.timberlinegrp.com
resumes@timberlinegrp.com
"Delivering quality solutions through quality people"

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