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Application Technical Analyst Jobs in Missouri (NOW HIRING)

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Lead Product Manager - Technical

O Fallon, MO · On-site

$156K - $180K/yr

Provide rigorous analysis of application software to validate that business and functional ... Experience managing highly technical platforms or API-driven services, with strong software ...

duvari group

AI-Application Security Engineer

Saint Louis, MO · On-site

$57 - $76.25/hr

This is an excellent opportunity for someone who enjoys solving technical security challenges ... Software Composition Analysis (SCA) * API Security * Mobile application security * AI security and ...

Stifel

AI-Application Security Engineer

Saint Louis, MO · On-site

$57 - $76.25/hr

The role requires strong hands-on technical depth in secure software development, application ... Strong analytical and problem-solving skills with the ability to identify and mitigate security ...

Stifel

AI-Application Security Engineer

Saint Louis, MO · On-site

$57 - $76.25/hr

The role requires strong hands-on technical depth in secure software development, application ... Strong analytical and problem-solving skills with the ability to identify and mitigate security ...

Stifel

AI-Application Security Engineer

Saint Louis, MO · On-site

$57 - $76.25/hr

The role requires strong hands-on technical depth in secure software development, application ... Strong analytical and problem-solving skills with the ability to identify and mitigate security ...

OmniOn Power Inc.

Field Application Engineer

California, MO · On-site

$105 - $139.40/hr

The Field Application Engineer (FAE) will provide advanced technical sales support for Cloud ... Analyze competitor products and be aware of the competitive landscape. * Help develop the product ...

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Application Technical Analyst information

What is an application technical analyst?

An Application Technical Analyst is a professional responsible for maintaining, supporting, and optimizing software applications within an organization. They analyze technical issues, coordinate with users and developers, and ensure applications run smoothly and efficiently. Their role often includes troubleshooting, performing upgrades, and implementing new features or updates in collaboration with IT teams. Application Technical Analysts play a crucial part in bridging the gap between end-users and technical teams, ensuring that business applications meet operational needs.

What are the key skills and qualifications needed to thrive as an application technical analyst?

To thrive as an Application Technical Analyst, you need a strong understanding of software applications, troubleshooting, and systems analysis, often backed by a degree in computer science or a related field. Experience with database management systems, ticketing platforms (like ServiceNow or JIRA), and relevant certifications such as ITIL or Microsoft Certified: Azure Fundamentals is valuable. Analytical thinking, effective communication, and problem-solving abilities help you excel in diagnosing issues and collaborating with cross-functional teams. These skills are crucial for ensuring optimal application performance, timely issue resolution, and alignment with business needs.

How does an application technical analyst typically collaborate with other departments to resolve software issues?

As an Application Technical Analyst, you will regularly work alongside teams such as software development, quality assurance, and business operations. When troubleshooting application issues, you’ll often act as a liaison—gathering detailed information from end-users, communicating with developers to identify root causes, and coordinating with IT support to implement solutions. This cross-departmental collaboration is key to ensuring that application problems are resolved swiftly and that system improvements align with business needs. Strong communication and teamwork skills are essential for success in this aspect of the role.

What is the difference between Application Technical Analyst vs Application Support Specialist?

AspectApplication Technical AnalystApplication Support Specialist
Required CredentialsBachelor's in IT, Computer Science, or related field; certifications like ITIL or vendor-specific certificationsSimilar credentials; often includes certifications in specific applications or platforms
Work EnvironmentAnalyzing technical issues, implementing solutions, working closely with development teamsProviding user support, troubleshooting, and resolving application issues for end-users
Employer & Industry UsageUsed in IT departments across various industries, especially in finance, healthcare, and techCommon in customer service, IT support, and enterprise application teams

The Application Technical Analyst focuses on technical analysis, system integration, and implementing solutions, while the Application Support Specialist primarily handles end-user support and troubleshooting. Both roles require similar credentials and are vital in IT environments, but their core responsibilities differ in scope and focus.

What are popular job titles related to Application Technical Analyst jobs in Missouri?

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What cities in Missouri are hiring for Application Technical Analyst jobs?

Cities in Missouri with the most Application Technical Analyst job openings:

Application Technical Analyst jobs near you

Application Support Analyst I (Remote Position)

Omnigo Software LLC

Saint Louis, MO • On-site

Full-time

Re-posted yesterday

Job description

Position Summary:

The Application Support Analyst position is a client-centric role, dedicated to providing comprehensive support and resolving challenges related to a diverse range of technical issues. We are seeking a highly motivated individual who possesses a fervent passion for technology, coupled with an unwavering commitment to deepening their understanding of our product suite. The successful candidate will excel in a dynamic environment, offering solutions to complex customer issues, responding to inquiries about application functionalities, and overseeing the customization of reports and other technical services. This role requires the provision of exceptional customer service, ensuring client satisfaction and fostering positive relationships.

Key Responsibilities:

• Direct engagement with clients to troubleshoot and resolve application-related issues that are of moderate complexity, including service disruptions, and to assist with application updates and maintenance operations.

• Exercise discretion in the efficient resolution of issues to ensure client satisfaction, minimize downtime, and prevent budget overruns.

• Appropriately field or escalate incoming queries to ensure rapid and effective resolution.

• Gather comprehensive details to accurately categorize requests, facilitating the determination of the most effective resolution strategy.

• Apply professional judgment in the analysis of issues, aiming to resolve hardware/software challenges via telephone support or determining the necessary level of maintenance to address the problem effectively.

• Offer guidance on hardware specifications and basic software configurations, including instruction on fundamental features, user permissions, system configurations, and overall functionality.

• Maintain open and continuous communication with clients, providing regular updates on the status of their issues until resolution.

• Troubleshoot and resolve issues related to the maintenance and configuration of specific business applications and their supporting systems, including interfaces, databases, and other application components, both in cloud-based and on-premises environments.

• Contribute to the after-hours on-call rotation, ensuring that critical support is available outside of standard business hours. Docusign.

Requirements:

• High school diploma required; 2-to-4-year college degree preferred. Pertinent experience can be substituted for a degree.

• Excellent verbal and written communication skills, including the ability to create organized and informative reports, as well as comprehensive accurate documentation.

• Demonstrated focus on customer service and satisfaction.

• Ability to analyze and solve problems both individually and as a team.

• Strong understanding of MS Windows Desktop and Server operating systems along with TCP/IP, routing, switching, firewalls, DNS and DHCP.

• Positive and friendly demeanor


EOE/M/F/Disabled/Vet

This company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. All qualified applicants will receive consideration for employment.