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Application Technical Analyst Jobs in California

Ross Stores, Inc

Lead Business Analyst

Shafter, CA

$113K - $172K/yr

... application. The Lead Business Analyst provides project delivery functions within Supply Chain IT ... This role collaborates with business leaders, vendors, technical analysts, and enterprise ...

Ross

Lead Business Analyst

Shafter, CA · On-site

$113K - $172K/yr

... application. The Lead Business Analyst provides project delivery functions within Supply Chain IT ... This role collaborates with business leaders, vendors, technical analysts, and enterprise ...

Ross Stores

Lead Business Analyst

Shafter, CA · On-site

$113K - $172K/yr

... application. The Lead Business Analyst provides project delivery functions within Supply Chain IT ... This role collaborates with business leaders, vendors, technical analysts, and enterprise ...

Deegit Inc

Technical Business Analyst

San Ramon, CA · On-site

Provide technical and business analysis support for the web applications that manages Client ... Knowledgeable on the Application Development Lifecycle. * Business Analysis training or equivalent ...

Ross Stores

Lead Business Analyst

Shafter, CA · On-site

$113K - $172K/yr

... application. The Lead Business Analyst provides project delivery functions within Supply Chain IT ... This role collaborates with business leaders, vendors, technical analysts, and enterprise ...

Ross Stores

Lead Business Analyst

Shafter, CA

$113K - $172K/yr

... application. The Lead Business Analyst provides project delivery functions within Supply Chain IT ... This role collaborates with business leaders, vendors, technical analysts, and enterprise ...

Ross Stores

Lead Business Analyst

Shafter, CA · On-site

$113K - $172K/yr

... application. The Lead Business Analyst provides project delivery functions within Supply Chain IT ... This role collaborates with business leaders, vendors, technical analysts, and enterprise ...

Compunnel

Data Analyst - IV

San Francisco, CA · On-site

... both technical and user issues. • Consult on application testing strategies, document ... Perform technical analysis and troubleshooting on complex integrated systems. Required ...

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Showing results 21-40

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Application Technical Analyst information

What is an application technical analyst?

An Application Technical Analyst is a professional responsible for maintaining, supporting, and optimizing software applications within an organization. They analyze technical issues, coordinate with users and developers, and ensure applications run smoothly and efficiently. Their role often includes troubleshooting, performing upgrades, and implementing new features or updates in collaboration with IT teams. Application Technical Analysts play a crucial part in bridging the gap between end-users and technical teams, ensuring that business applications meet operational needs.

What is the difference between Application Technical Analyst vs Application Support Specialist?

AspectApplication Technical AnalystApplication Support Specialist
Required CredentialsBachelor's in IT, Computer Science, or related field; certifications like ITIL or vendor-specific certificationsSimilar credentials; often includes certifications in specific applications or platforms
Work EnvironmentAnalyzing technical issues, implementing solutions, working closely with development teamsProviding user support, troubleshooting, and resolving application issues for end-users
Employer & Industry UsageUsed in IT departments across various industries, especially in finance, healthcare, and techCommon in customer service, IT support, and enterprise application teams

The Application Technical Analyst focuses on technical analysis, system integration, and implementing solutions, while the Application Support Specialist primarily handles end-user support and troubleshooting. Both roles require similar credentials and are vital in IT environments, but their core responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as an application technical analyst?

To thrive as an Application Technical Analyst, you need a strong understanding of software applications, troubleshooting, and systems analysis, often backed by a degree in computer science or a related field. Experience with database management systems, ticketing platforms (like ServiceNow or JIRA), and relevant certifications such as ITIL or Microsoft Certified: Azure Fundamentals is valuable. Analytical thinking, effective communication, and problem-solving abilities help you excel in diagnosing issues and collaborating with cross-functional teams. These skills are crucial for ensuring optimal application performance, timely issue resolution, and alignment with business needs.

How does an application technical analyst typically collaborate with other departments to resolve software issues?

As an Application Technical Analyst, you will regularly work alongside teams such as software development, quality assurance, and business operations. When troubleshooting application issues, you’ll often act as a liaison—gathering detailed information from end-users, communicating with developers to identify root causes, and coordinating with IT support to implement solutions. This cross-departmental collaboration is key to ensuring that application problems are resolved swiftly and that system improvements align with business needs. Strong communication and teamwork skills are essential for success in this aspect of the role.
What are popular job titles related to Application Technical Analyst jobs in California? For Application Technical Analyst jobs in California, the most frequently searched job titles are:
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Application Technical Analyst jobs near you

Analyst, Technical Patient Service Center

AltaMed Health Services Corporation

Anaheim, CA • On-site

$76K - $95K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

AltaMed rating

7.6

Company rating: 7.6 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

186th of 887 rated healthcare providers

Job description

Grow Healthy
If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day.
Job Overview
The Technical Analyst, Patient Service Center, plays a critical role in enhancing the efficiency, intelligence, and automation of our Contact Center operations. The Analyst serves as a key technical expert in the management, optimization, and continuous improvement of tools, including Virtual Agent, Auto Copilot, AI Summarization, Voice Analytics, and Omnichannel workflows. The Analyst is responsible for leveraging data, insights, and system configurations to deliver a seamless, consistent, and high-quality experience for both patients and agents. The Analyst ensures effective workforce planning, supports real-time queue management, and partners closely with IT/Telecom and operational stakeholders to align technology capabilities with strategic goals for patient engagement and performance improvement.
Minimum Requirements
  • Bachelor's degree or equivalent combination of education and work experience.
  • Minimum of 2 years of relevant experience with Contact Center Customer Service metrics and/or analytics.
  • Workforce Management experience is preferred.
  • Hands-on experience with AI or automation tools such as NICE platform tools (Virtual Agent, AI Summarization, Auto Copilot, etc.) preferred.
  • Project Management or technical implementation experience is preferred.
  • Project Timeline experience is preferred.
  • Demonstrated experience in one or more of the following areas: leadership, contact center operations, customer service, project management, analytics, or other related disciplines.
  • Leadership, Contact Center Customer Service, Project Management, or a background in Analytics.
  • Workforce Management Software experience preferred; NICE, IEX, Kronos, Genesys, Blue Pumpkin, TCS, or any WFM-related software.

Compensation
$76,061.44 - $95,076.80 annually
Compensation Disclaimer
Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.
Benefits & Career Development
  • Medical, Dental and Vision insurance
  • 403(b) Retirement savings plans with employer matching contributions
  • Flexible Spending Accounts
  • Commuter Flexible Spending
  • Career Advancement & Development opportunities
  • Paid Time Off & Holidays
  • Paid CME Days
  • Malpractice insurance and tail coverage
  • Tuition Reimbursement Program
  • Corporate Employee Discounts
  • Employee Referral Bonus Program
  • Pet Care Insurance

Job Advertisement & Application Compliance Statement
AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

What AltaMed employees say

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Benefits

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About AltaMed Health Services

Sourced by ZipRecruiter

AltaMed Health Services, based in Los Angeles, CA, US, is a leading provider in the healthcare industry. Founded in 1969 as the East LA Barrio Free Clinic, the organization provides high-quality health and human services to the underserved and uninsured communities in Southern California. AltaMed offers a broad range of services including medical care, senior care, dental services, HIV care, pharmacy services, and health education. The company's mission is to eliminate disparities in healthcare access and outcomes by providing superior quality health and human services through an integrated world-class delivery system. AltaMed has also made notable achievements, including becoming the nation's largest federally qualified community health center (FQHC) and being named a leader in healthcare equality by the Human Rights Campaign for several consecutive years.

Industry

Fitness and sports centers

Company size

1,001 - 5,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

1969

Social media

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