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Application Support Jobs in Vienna, VA (NOW HIRING)

DANE LLC

Tier III Application Support

Arlington, VA · On-site

$85K - $95K/yr

We are seeking a Tier III Application Support Specialist to join the Operations team. This is a high-visibility role with significant upward mobility potential, supporting over 70 applications and 4 ...

DANE LLC

Tier III Application Support

Arlington, VA · On-site

$85 - $110/hr

We are seeking a Tier III Application Support Specialist to join the Operations team. This is a high‑visibility role with significant upward mobility potential, supporting over 70 applications and ...

A3 Technology

Application Support -Mid Level

Washington, DC · On-site

$50K - $175K/yr

A3 Technology, Inc. is seeking Application Support (mid level) to join our team in Washington, DC. Essential Job Functions: * Prepare and edit technical material, including operations and maintenance ...

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Showing results 21-40

All JobsApplication Support JobsApplication Support Jobs in Vienna, VA

Application Support information

See Vienna, VA salary details

$31.1K

$161.8K

$206.8K

How much do application support jobs pay per year?

As of Sep 5, 2026, the average yearly pay for application support in Vienna, VA is $161,785.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,400.00 and $205,800.00 per year, depending on experience, location, and employer.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

How to become an application support?

To become an application support specialist, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Relevant skills include troubleshooting, knowledge of operating systems, databases, and support tools, along with strong communication abilities. Gaining certifications such as ITIL or vendor-specific credentials can enhance job prospects and demonstrate technical competence.

What career paths are in application support?

Application support professionals can advance to roles such as senior support analyst, systems analyst, application manager, or IT project manager. They may also specialize in areas like database management, cybersecurity, or cloud services, often gaining certifications like ITIL or vendor-specific credentials to progress in their careers.
More about Application Support jobs

What are the most commonly searched types of Application Support jobs in Vienna, VA?

The most popular types of Application Support jobs in Vienna, VA are:

What job categories do people searching Application Support jobs in Vienna, VA look for?

The top searched job categories for Application Support jobs in Vienna, VA are:

What cities near Vienna, VA are hiring for Application Support jobs?

Cities near Vienna, VA with the most Application Support job openings:

Application Support jobs near you
Infographic showing various Application Support job openings in Vienna, VA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $161,785 per year, or $77.8 per hour.

.NET Application Support Engineer

TransCore

Ashburn, VA

Full-time

Re-posted 4 days ago

TransCore rating

6.5

Company rating: 6.5 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

134th of 161 rated electronics manufacturers

Job description

TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time .NET Application Support Engineer to join our team in Ashburn, Virginia.  

Job Summary:

We are seeking a skilled and solutions-oriented .NET Application Support Engineer to ensure the stability, reliability, and performance of our enterprise applications built on the Microsoft stack. In this role, you will bridge the gap between software development and systems operations. You won’t just be waiting for tickets; you will actively dive into existing C#/.NET codebases to diagnose failures, manage and tune IIS web server environments, and write robust automation scripts to eliminate repetitive manual tasks.

Other locations of consideration are Pennsylvania and New Jersey. 

The ideal candidate possesses a "systems thinker" mindset—someone who enjoys the puzzle of root-cause analysis and loves using scripting to automate deployments and infrastructure setups.

Essential Duties and Responsibilities include but not limited to:  

  • Incident Management & Troubleshooting: Own L2/L3 technical support for high-availability .NET applications, APIs, and Windows Services. Diagnose runtime errors, application crashes, and performance bottlenecks.
  • Code-Level Debugging: Analyze and debug C# source code to identify defects, trace execution flows, and deliver root-cause analysis (RCA) to the core development teams.
  • Environment & Infrastructure Setup: Configure, maintain, and optimize IIS (Internet Information Services) web servers, application pools, and environment variables across staging and production servers.
  • Scripting & Automation: Develop and maintain a library of PowerShell scripts to automate routine operations, application deployments, system health checks, and data fixes.
  • Database Maintenance: Troubleshoot application data faults by writing and optimizing complex T-SQL queries, analyzing stored procedures, and resolving SQL Server bottlenecks.
  • Monitoring & Documentation: Proactively monitor application health logs (Event Viewer, Azure Monitor, or similar) and maintain detailed technical documentation for known errors, environment configurations, and recovery procedures.

Required Technical Skills:

  • The .NET Ecosystem: 3+ years of experience supporting or developing applications using .NET Core, .NET Framework (4.x+), ASP.NET MVC, and Web API.
  • Scripting: Strong proficiency in PowerShell (preferred) for systems automation and configuration management.
  • Web Servers: Solid understanding of IIS architecture, including site bindings, SSL certificate management, and app pool optimization.
  • Databases: Proficient with Microsoft SQL Server, including writing T-SQL queries, joins, and understanding database indexing.
  • Diagnostic Tools: Experience utilizing windows diagnostic utilities, Event Viewer, log parsers (Serilog/Log4Net), or APM tools to isolate infrastructure vs. code issues.

Preferred Qualifications:

  • Three to five years of previous experience.
  • Experience with cloud infrastructure platforms (Azure, Google, AWS).
  • Familiarity with containerization tools like Docker.
  • Experience working with CI/CD tools (Azure DevOps, Jenkins, or GitHub Actions).
  • Experience with ticketing systems like Jira.

Education: Bachelor’s degree from an accredited educational institution or equivalent combination of education and experience.

Soft Skills Desired:

  • The "Detective" Mindset: A persistent, systematic approach to troubleshooting rather than guessing or applying superficial fixes.
  • Strong Communicator: Ability to clearly explain complex technical issues to both non-technical stakeholders and core software developers.
  • Autonomy: Comfortable balancing multiple shifting priorities in a fast-paced production environment.

TransCore provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA M/F/Vet/Disability

To learn more about TransCore please visit us at www.transcore.com.

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