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Application Support Jobs in Miami, FL (NOW HIRING)

WheelHouse IT

IT Support Agent

Fort Lauderdale, FL · On-site

$24K - $31K/yr

Provide application support (Office/Microsoft 365, QuickBooks, etc.) * Configure hardware and install common peripheral devices * Provide basic network support - configuration of wireless routers and ...

L7 Solutions

IT Support Agent

Fort Lauderdale, FL · On-site

$14 - $16/hr

Provide application support (Office/Microsoft 365, QuickBooks, etc.) * Configure hardware and install common peripheral devices * Provide basic network support - configuration of wireless routers and ...

University of Miami

Epic Analyst -Resolute Billing

Miami, FL · On-site

$45K - $61K/yr

Serves as a support contact for application endusers. Identifies issues and works to resolve them. * Designs, develops, implements, and maintains the application. * Supports all phases of testing and ...

Fontainebleau

IT | Application Manager

Miami Beach, FL · On-site

Support PMS, POS, retail, workforce, finance, reporting, guest service, ticketing, and interface ... Perform and document application configuration changes, user role changes, security permissions ...

WheelHouse IT

IT Support Agent

Fort Lauderdale, FL · On-site

$24K - $31K/yr

Provide application support (Office/Microsoft 365, QuickBooks, etc.) * Configure hardware and install common peripheral devices * Provide basic network support - configuration of wireless routers and ...

The University of Miami

Epic Analyst, MyChart

Miami, FL · On-site +1

Serves as a support contact for application end-users. Identifies issues and works to resolve them. * Designs, develops, implements, and maintains the application. * Supports all phases of testing ...

University of Miami

Epic Analyst, MyChart

Miami, FL

Serves as a support contact for application endusers. Identifies issues and works to resolve them. * Designs, develops, implements, and maintains the application. * Supports all phases of testing and ...

University of Miami

Epic Analyst -Hospital Billing

Miami, FL · On-site

$45K - $61K/yr

Serves as a support contact for application endusers. Identifies issues and works to resolve them. * Designs, develops, implements, and maintains the application. * Supports all phases of testing and ...

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Showing results 21-40

All JobsApplication Support JobsApplication Support Jobs in Miami, FL

Application Support information

See Miami, FL salary details

$29.6K

$154.2K

$197K

How much do application support jobs pay per year?

As of Aug 12, 2026, the average yearly pay for application support in Miami, FL is $154,168.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,400.00 and $196,100.00 per year, depending on experience, location, and employer.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.
More about Application Support jobs
What are the most commonly searched types of Application Support jobs in Miami, FL? The most popular types of Application Support jobs in Miami, FL are:
What are popular job titles related to Application Support jobs in Miami, FL? For Application Support jobs in Miami, FL, the most frequently searched job titles are:
What job categories do people searching Application Support jobs in Miami, FL look for? The top searched job categories for Application Support jobs in Miami, FL are:
What cities near Miami, FL are hiring for Application Support jobs? Cities near Miami, FL with the most Application Support job openings:
Application Support jobs near you
Infographic showing various Application Support job openings in Miami, FL as of August 2026, with employment types broken down into 50% Full Time, 25% Part Time, and 25% Contract. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $154,168 per year, or $74.1 per hour.

IT Support Agent

WheelHouse IT

Fort Lauderdale, FL • On-site

$24K - $31K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 17 days ago

Job description

WheelHouse IT, the largest Managed Service Provider in South Florida, is seeking a passionate and driven Support Agent to join our dynamic team. As the entry-level position on our Support Desk, this role provides the opportunity to get started in the field of IT from the ground up. Our Support Agents play a critical role as our end users' first point of contact, providing friendly, respectful, and knowledgeable service over the phone or through email.
Requirements:
  • Passionate about technology with basic technical knowledge
  • Comfortable providing phone support to clients
  • Excellent customer service skills
  • Clear written and verbal communication
  • Capable of working a standard M-F work week (and very occasional nights/weekends)
  • Local to the greater Fort Lauderdale area

At WheelHouse IT, we offer internal training paths, career planning, and unlimited access to professional training courses to keep our team members up-to-date with the latest tech topics. Our Support Agents will have the opportunity to learn our systems and clients before fully immersing themselves in a technician role. With the right work ethic and initiative, candidates can be fast-tracked to become knowledgeable Support Technicians within three to six months.
Responsibilities:
  • Answer incoming calls from clients
  • Resolve simple or fast tickets
  • Create tickets and route calls to a team of technicians
  • Provide application support (Office/Microsoft 365, QuickBooks, etc.)
  • Configure hardware and install common peripheral devices
  • Provide basic network support - configuration of wireless routers and access points
  • Access client systems via RMM tools
  • Conduct peer-to-peer training and shadowing
  • Manage basic logistics and inventory for enterprise-level clients

We offer competitive compensation of $15-$16 per hour, along with benefits such as health, vision, dental insurance, short and long-term disability, life insurance, 401(k) plan with match, and company-sponsored cell phone for personal use. We also have Friday Happy Hours and quarterly major events to promote team bonding. Our headquarters location is in Fort Lauderdale, FL, and while introductory training is provided on-site, employees may have the opportunity to work from home.
If you are a student or recent graduate who is passionate about technology and excited to start a career in IT, apply now and we will be in touch within 7 business days. Only local candidates need apply.

Apply