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Application Support Jobs in Jamison, PA (NOW HIRING)

RevSpring Inc

Application Support Analyst

Hamilton, NJ · On-site

Application Support Analyst Job Summary: RevSpring provides patient engagement and revenue cycle management services to its clients. In order to provide the highest quality service to its clients ...

MRO Corporation

Application Support, Senior Analyst

Norristown, PA · On-site +1

$67K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Overview The Application Support Sr. Analyst provides enterprise-level support for our product lines across MRO. As MRO continues to shape the future of clinical data within the healthcare ecosystem ...

MRO Corporation

Application Support, Senior Analyst

Norristown, PA · On-site

$67K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Application Support Sr. Analyst provides enterprise-level support for our product lines across MRO. As MRO continues to shape the future of clinical data within the healthcare ecosystem, we are ...

MRO Corporation

Application Support, Senior Analyst

Norristown, PA · On-site +1

$67K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Overview The Application Support Sr. Analyst provides enterprise-level support for our product lines across MRO. As MRO continues to shape the future of clinical data within the healthcare ecosystem ...

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All JobsApplication Support JobsApplication Support Jobs in Jamison, PA

Application Support information

See Jamison, PA salary details

$30.3K

$157.6K

$201.4K

How much do application support jobs pay per year?

As of Aug 18, 2026, the average yearly pay for application support in Jamison, PA is $157,613.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,700.00 and $200,500.00 per year, depending on experience, location, and employer.

What does an application support do?

Application support employees manage the usability of a program for their employer and clients. There are various roles that provide service for a particular software, and the specific job duties vary. For example, application support analysts or specialists are often the first points of contact for clients having issues with the program. They determine the problem the customer has and attempts to fix it. This is similar to a customer service role, but application support jobs often involve technical skills and database management. If they are unable to fix the problem, they transfer the client to application support leads or another supervisor to handle. Engineers or developers in this field help clients adjust the software to better meet their needs or resolve current problems they are facing when using the program.

What are application support roles?

Application Support roles involve assisting users and organizations in resolving issues related to software applications. This typically includes troubleshooting technical problems, providing guidance on software usage, performing routine maintenance, and escalating more complex issues to development teams. Application Support professionals ensure that applications run smoothly and meet business needs. They often act as a bridge between end-users and IT departments, ensuring rapid problem resolution and minimizing downtime.

What are the key skills and qualifications needed to thrive as an application support specialist, and why are they important?

To thrive as an Application Support Specialist, you need strong problem-solving skills, a solid understanding of software applications, and often a degree in computer science or a related field. Familiarity with ticketing systems, SQL databases, and commonly used IT service management tools like ServiceNow is typically required. Excellent communication, patience, and the ability to work under pressure help you effectively address user concerns and collaborate with technical teams. These skills ensure timely resolution of issues, minimize downtime, and maintain high levels of user satisfaction.

How does an application support professional typically collaborate with development and IT teams to resolve complex issues?

Application Support professionals act as a crucial link between end-users, development, and IT infrastructure teams. When complex issues arise, they gather detailed information from users, replicate problems, and escalate unresolved technical issues to developers while providing clear documentation. They also coordinate with IT teams to ensure that system dependencies, configurations, or server-related matters are addressed. Regular communication and participation in cross-functional meetings help ensure that issues are resolved efficiently and that system improvements are implemented based on user feedback.

What is the difference between Application Support vs Help Desk Support?

AspectApplication SupportHelp Desk Support
CredentialsIT certifications, technical skillsBasic IT knowledge, customer service skills
Work EnvironmentFocused on specific applications, technical troubleshootingGeneral IT issues, user support across multiple systems
Employer & IndustryTech companies, software firms, enterprise ITAny organization with IT needs, including small businesses
Search & Comparison IntentUnderstanding technical roles, specialized supportGeneral IT support, user assistance

Application Support involves specialized technical troubleshooting and maintenance of specific software applications, often requiring technical certifications. Help Desk Support provides broader user assistance for various IT issues, focusing on customer service and basic troubleshooting. While both roles support IT users, Application Support is more technical and application-specific, whereas Help Desk Support covers a wider range of general IT problems.

How to become an application support?

To become an application support specialist, candidates typically need a bachelor's degree in computer science, information technology, or a related field. Relevant skills include troubleshooting, knowledge of operating systems, databases, and support tools, along with strong communication abilities. Gaining certifications such as ITIL or vendor-specific credentials can enhance job prospects and demonstrate technical competence.

What career paths are in application support?

Application support professionals can advance to roles such as senior support analyst, systems analyst, application manager, or IT project manager. They may also specialize in areas like database management, cybersecurity, or cloud services, often gaining certifications like ITIL or vendor-specific credentials to progress in their careers.
More about Application Support jobs

What cities near Jamison, PA are hiring for Application Support jobs?

Cities near Jamison, PA with the most Application Support job openings:

Application Support jobs near you
Infographic showing various Application Support job openings in Jamison, PA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $157,613 per year, or $75.8 per hour.

Application Support Analyst

RevSpring Inc

Hamilton, NJ • On-site

Part-time

Re-posted 4 days ago

Job description

Job Title: Application Support Analyst
Job Summary:
RevSpring provides patient engagement and revenue cycle management services to its clients. In order to provide the highest quality service to its clients, RevSpring is seeking an individual who would be a good fit with our team culture as well as having the skills, desire, and enthusiasm to excel in the Level 2 (L2) Application Support Analyst role. We place great importance on our continual improvement of our services, our operational efficiencies, and our customer service, and the successful candidate will contribute to these objectives in measurable ways.
Our L1 support staff handles incoming communications from our clients including system change requests as well as reports of system issues. For items that require additional research or technical knowledge, the L2 Application Support Analyst will provide this additional assistance.
In response to a ticket, typical tasks would include reviewing system logs, examining database records, or examining documentation / program logic to answer the inquiry or identify the source of the reported issue.
Additionally, the L2 Application Support Analyst will be responsible for monitoring the alert dashboard throughout the day for system issues that require attention, and either addressing the issue or escalating to the appropriate group.
This position will be located in the Hamilton, NJ office. Periodic or part-time work-from home arrangement may be considered after an initial period of in-office training.
Essential Functions:
  • 2nd Level Support -- This team member will provide troubleshooting and technical assistance to internal and external customers, specifically investigation and remediation of issues that occur on any of our platform subsystems. To be successful in this role, the candidate should be excited by problem solving and must possess excellent troubleshooting and communication skills.
  • Programming knowledge is not required. However, since the need to interact with a database will frequently occur, the candidate should have some knowledge of a relational database such as MySQL and be able to write basic SQL queries. A technical mindset and curiosity will be important in the candidate being satisfied and successful in this role.
  • Business Support – Since this team member will be involved in a significant amount of the day-to-day interaction with the customer, he or she will be in good position to suggest, implement, document, and help to improve processes that would make the services we offer more efficient and/or effective. Therefore, the L2 Application Support Analyst will perform various business support tasks such as documenting systems and processes, suggesting / implementing process and/or system improvements, and well as performing various sales and/or business development tasks that are needed.

Minimum Requirements:
  • It is desired that the candidate be able to write SQL queries.
  • It is desired that the candidate be familiar with text search, preferably within a log aggregation tool such as Splunk
  • It is desired that the candidate has experience with AWS.
  • Must be customer focused, have excellent customer service skills and phone mannerisms.
  • Must have excellent analytical/troubleshooting skills.
  • Outstanding interpersonal, organizational, and verbal/written communication skills are required.
  • Ability to multi-task and to be detail-oriented is required.
  • Has an entrepreneurial approach.
Specific Job Skills:
Education: Bachelor of Science in a technical field, or equivalent technical education.
Experience:
Supervision: N/A
Certifications: N/A
Language Skills:
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from a variety of both internal and external sources.
Physical Capabilities: Standard categories
The physical capabilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
RevSpring is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Note: This Job Description may not describe all of the job responsibilities and standards assigned to this position. The duties may change from time to time. RevSpring does not discriminate against any group in hiring or employment practices. Nothing in this job description constitutes a contract for employment.

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