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Application Support Specialist Jobs in Indiana (NOW HIRING)

JLL

BMS/OT Technology Support Specialist

Indianapolis, IN · On-site

$100K - $137K/yr

The BMS / OT Technology Support Specialist provides hands-on technical expertise supporting ... Application Technology Ownership & SME * Manage overall technology health, stability, security, and ...

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All JobsApplication Support Specialist JobsApplication Support Specialist Jobs in Indiana

Application Support Specialist information

See Indiana salary details

$31.4K

$68.5K

$110.9K

How much do application support specialist jobs pay per year?

As of Aug 21, 2026, the average yearly pay for application support specialist in Indiana is $68,463.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,400.00 and $80,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an application support specialist?

To thrive as an Application Support Specialist, you need strong problem-solving skills, technical troubleshooting abilities, and a background in information technology or computer science. Familiarity with ticketing systems, SQL databases, remote desktop tools, and knowledge of relevant software platforms or certifications like ITIL is typically required. Excellent communication, patience, and customer service orientation are important soft skills for effectively assisting users and collaborating with technical teams. These skills ensure timely resolution of technical issues, high user satisfaction, and the smooth operation of critical business applications.

What are the typical challenges faced by an application support specialist, and how can they be addressed?

Application Support Specialists often encounter challenges such as troubleshooting complex technical issues, managing multiple support tickets simultaneously, and communicating effectively with both technical and non-technical users. Staying organized and developing strong problem-solving skills are essential for prioritizing tasks and resolving issues efficiently. Building collaborative relationships with development and IT teams can also help in quickly escalating and resolving more complex problems, ensuring minimal downtime for end-users.

What is the difference between Application Support Specialist vs Help Desk Technician?

AspectApplication Support SpecialistHelp Desk Technician
Required CredentialsTypically requires a bachelor’s degree in IT, computer science, or related field; certifications like CompTIA A+ or Microsoft Certified are commonOften requires a high school diploma or associate degree; certifications like CompTIA A+ are beneficial
Work EnvironmentSupports specific applications, often in enterprise or corporate settings, providing technical assistance and troubleshootingProvides general technical support to end-users, handling hardware/software issues across various devices
Employer & Industry UsageUsed in industries with complex software needs, such as finance, healthcare, and technology companiesCommon in retail, education, and small business environments

The Application Support Specialist focuses on supporting specific software applications within organizations, requiring specialized knowledge and certifications. In contrast, Help Desk Technicians provide broader technical support to end-users, often handling hardware and software issues across various platforms. Both roles are essential in IT support but differ in scope and specialization.

What does an application support specialist do?

An application support specialist provides technical assistance for software applications, troubleshooting issues, resolving user problems, and ensuring smooth operation. They often work with help desk tools, document solutions, and may collaborate with development teams to address bugs or improve functionality.

What are the most commonly searched types of Application Support Specialist jobs in Indiana?

The most popular types of Application Support Specialist jobs in Indiana are:

What are popular job titles related to Application Support Specialist jobs in Indiana?

For Application Support Specialist jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Application Support Specialist jobs in Indiana look for?

The top searched job categories for Application Support Specialist jobs in Indiana are:

Application Support Specialist jobs near you
Infographic showing various Application Support Specialist job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $68,463 per year, or $32.9 per hour.

Application Support Specialist- EMR

Medical Informatics Engineering/Enterprise Health

Fort Wayne, IN • Remote

Full-time

Re-posted 21 days ago

Job description

We are seeking a Product Specialist II to join our team. The ideal candidate will have a strong background in customer service, technical support, and business application troubleshooting. In this role, you will be responsible for providing application support to Enterprise Health/MIE customers across all product lines. You will serve as the central customer service contact for existing clients, answering questions, escalating priority issues, and providing ongoing training to users.

Company Overview
We provide solutions that make a meaningful difference in healthcare. Founded in 1995, MIE serves as the innovation engine for business units that serve hospitals and health systems, physician practices, Fortune 500 employers, government agencies, and consumers. MIE's web-based health information technology platform is helping physicians, nurses, and administrators make a meaningful difference in healthcare delivery across the globe.

Key Responsibilities

  • Consult with customers on EMR optimization efforts.

  • Provide best practices to ensure customer success with the EMR.

  • Perform complex configurations to improve workflow efficiencies.

  • Provide an exceptional customer experience in every interaction.

  • Provide training to client users during deployment to alleviate the training burden from the project team.

  • Provide ongoing product education for existing customers.

  • Escalate bug fixes to appropriate staff as needed.

  • Take initiative to maximize opportunities for personal growth in product knowledge.

  • Assist the deployment team with onboarding tasks.

  • Requires up to 10% travel.

Required Qualifications

  • Education: Must obtain applicable product certifications within 90 days of hire.

  • Experience:

    • 2+ years of experience providing customer service/support to commercial clients.

    • Experience using and troubleshooting business applications.

    • Effective written and verbal communication skills.

  • Skills:

    • Ability to clearly communicate with professional clients at all levels.

    • Strong organizational skills.

    • Oral presentation, training, and public speaking experience.

    • Proficiency in using MS Office Suite, internet, e-mail, and browser-based applications.

Why Join Us?

At MIE and Enterprise Health, we offer more than just a job. We provide an environment where innovative thinking is encouraged, teamwork is valued, and growth is fostered. Our comprehensive benefits package includes:

  • Competitive compensation

  • Comprehensive benefits package including medical/dental/vision insurance

  • 401k with company match

  • Unlimited Paid-Time off

  • Quarterly bonus program

  • Flexible work schedule

  • Remote work

Medical Informatics Engineering and Enterprise Health are equal-opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.