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Application Support Manager Jobs in Raynham, MA (NOW HIRING)

Alegeus

Application Support Engineer

Boston, MA · Hybrid

$43K - $74K/yr

Application Support Engineer I Join our team at Alegeus, where you'll experience unmatched ... managers. * Capture recurring technical issues to improve product quality initiatives and craft ...

L. Knife & Son

Application Support Specialist

Kingston, MA · On-site

$55K - $78K/yr

Provide support for warehouse management systems and operations technologies including but not ... Setup employees' system access, email access and user security within software application * Assist ...

Interra Health

Lead Application Support Engineer

Boston, MA · Remote

$150K - $170K/yr

... application support engineers. You will work at the intersection of support, engineering, and ... Incident Management & Technical Triage * Serve as the primary technical authority for production ...

Genpact

Tech Lead - Application Support N 4C

Boston, MA · On-site

... Risk Management, Storytelling Language English (Required) Language Proficiency - Proficient - C2 Additional Job Location - Job Type Regular Master Skill List - Application Support N Remote Type ...

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All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Raynham, MA

Application Support Manager information

See Raynham, MA salary details

$63.1K

$110.6K

$171.1K

How much do application support manager jobs pay per year?

As of Aug 1, 2026, the average yearly pay for application support manager in Raynham, MA is $110,628.00, according to ZipRecruiter salary data. Most workers in this role earn between $87,900.00 and $131,300.00 per year, depending on experience, location, and employer.

How does an Application Support Manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an Application Support Manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an Application Support Manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What Does an Application Support Manager Do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

More about Application Support Manager jobs
What cities near Raynham, MA are hiring for Application Support Manager jobs? Cities near Raynham, MA with the most Application Support Manager job openings:
Application Support Manager jobs near you

Application Support Engineer

Alegeus

Boston, MA • Hybrid

$43K - $74K/yr

Full-time

Medical, PTO

Posted 7 days ago

Job description

Do you want to shape the future of fintech and healthtech? Energized by challenges and inspired by bold goals? Ready to elevate your career alongside driven and talented colleagues? If that sounds like you, explore a career at Alegeus today. Opportunity Happens Here.

Application Support Engineer I

Join our team at Alegeus, where you'll experience unmatched opportunity and a culture that cares deeply about succeeding together. As an Application Support Engineer I, you'll drive our technology vision forward and push the boundaries of innovation with cutting-edge solutions. This is your opportunity to work with groundbreaking technology and tackle complex challenges, shaping of future of our tech landscape. If you are passionate about innovation and eager to make a difference, we would love to have you as a part of our dynamic and forward-thinking team.

OPPORTUNITY HAPPENS HERE - REALIZE YOURS

Alongside the best and the brightest, you will regularly:

  • Diagnose and resolve software application, data transfer, and connectivity issues, ensuring smooth service and product experiences for customers.

  • Effectively multi-task customer cases, ensuring documentation of all case-related activities, and communicating updates to both customers and account managers.

  • Capture recurring technical issues to improve product quality initiatives and craft user-friendly documentation for technical and non-technical users.

  • Engage in enhancement opportunities to boost efficiency and promptly address incidents to expedite resolution.

  • Answer any questions that may arise from customers such as offering simple training for functionality setup and collaborating seamlessly with cross-functional teams to handle technical issues and drive ongoing product enhancements.

ESSENTIAL SKILLS FOR CREATING A LASTING IMPACT

Alegeus colleagues are known as problem-solvers, risk-takers, and innovative thinkers. As an Application Software Engineer I, these skills are essential for success:

  • Abilities: Strong analytical and follow-up skills along with the ability to multi-task and work under dynamic conditions with encouraged autonomy.

  • Experience: Experience with end user Technical Support for software applications, SQL, and CSV/Fixed file format review required.

  • Education: BS degree in a technical discipline or equivalent related experience required.

  • Location: This job is hybrid and will require you to be in the office 25% (Boston, MA; Maitland, FL; Milwaukee, WI) of the time.

#LI-JK1

#LI-Hybrid

BECAUSE WE CARE, WE OFFER:

  • A flexible work environment

  • Competitive salaries, paid vacation, and holidays

  • Robust professional development programs

  • Comprehensive health, wellness, and financial packages

SHARED AMBITION. INSPIRED FUTURE.

At Alegeus, our success is guided by our aligned vision and values-it is how we work together and collaborate to achieve our goals.

  • People First. We pride ourselves in bringing talented people together and treating one another with care.

  • Partner Powered. We are committed to empowering our partners, knowing our success is shared and we win as one.

  • Always Advancing. We are driven by potential and relentlessly determined to achieve our goals.

"I truly believe that people who are well-skilled and talented can go wherever they want in this company. We want to create the best place anyone has ever worked." - Alegeus employee

Apply now, connect a friend to this opportunity, or sign up for job alerts!

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

The posted salary range reflects the minimum and maximum target for this position's compensation grade and represents a blended range across our three hub locations: Florida, Massachusetts, and Wisconsin. Within this range, individual compensation is determined based on a variety of factors, including but not limited to job-related skills, experience, and education. This range may also be adjusted based on geographic location and market conditions. In addition to base salary, total compensation may include bonuses, incentive plans, and a comprehensive benefits package.


Position Compensation Range:

$43,800.00 - $74,500.00

Alegeus may use AI technology during candidate interviews. The uses include recording, note-taking, and summarizing candidate interviews. The information generated by the AI technology will be used by Alegeus during the hiring process. If you wish to opt out of having AI technology transcribe your interview, please notify your recruiter in advance of the interview. Otherwise, by agreeing to an interview with us, you consent to the use of AI technology during your interview.

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