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Application Support Manager Jobs in Macomb, MI (NOW HIRING)

BorgWarner

Program Manager

Auburn Hills, MI · On-site

Key Competencies Digital Enablement and Application Support Systems Thinking and Integration Change ... Management and Influence Structured Problem Solving Cross-Functional Collaboration. Decision ...

Stem Xpert

Application Designer

Detroit, MI · On-site

$65/hr

Client currently seeking a Consultant Associate for our Detroit / Support facility. This individual ... IT senior management and senior technical staff. -Evaluates compliance with the organization ...

Eaton

Service sales support engineer

Southfield, MI · On-site

$84K - $123K/yr

This position primarily supports and leads application and proposal needs for opportunities ... Experience with subcontractor and contract management, including developing and reviewing scopes of ...

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All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Macomb, MI

Application Support Manager information

See Macomb, MI salary details

$59K

$103.6K

$160.2K

How much do application support manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for application support manager in Macomb, MI is $103,558.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,300.00 and $122,900.00 per year, depending on experience, location, and employer.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, leadership, and problem-solving abilities, along with experience in customer service and familiarity with support tools like ticketing systems. Certifications such as ITIL or relevant technical certifications can also be beneficial.
More about Application Support Manager jobs

What job categories do people searching Application Support Manager jobs in Macomb, MI look for?

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What cities near Macomb, MI are hiring for Application Support Manager jobs?

Cities near Macomb, MI with the most Application Support Manager job openings:

Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Macomb, MI as of June 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $103,558 per year, or $49.8 per hour.

Program Manager

Borgwarner Emissions Systems Spain SL

Auburn Hills, MI • On-site

$125 - $150/hr

Other

Posted 7 days ago

Key responsibilities

  • Support and enable digitalization pilots and early-stage deployments across regional plants without assuming long-term execution ownership.

  • Lead and coordinate a regional network of digital and automation subject matter experts to provide aligned, timely support.

  • Maintain and communicate a 30/60/90-day rolling regional digitalization execution roadmap, highlighting priorities, dependencies, and risks.

Job description

The Program Manager/Digitalization Lead is responsible for enabling, guiding, and accelerating regional manufacturing digitalization efforts while preserving plant ownership of execution. This role supports pilots and early deployments, builds regional capability through expert networks, and ensures successful reuse and scaling of proven digital solutions. The role provides decision-ready insights and structured roadmaps to regional and BU leadership, acting as a critical bridge between plant operations, automation/IT, and enterprise digital strategy.

Regional Program Manager/Digitalization Lead Position Summary

The Digitalization Leadis responsible forenabling, guiding, and accelerating regional manufacturing digitalization efforts while preserving plant ownership of execution. This role supports pilots and early deployments, builds regional capability through expert networks, and ensures successful reuse and scaling of proven digital solutions. The role provides decision-ready insights and structured roadmaps to regional and BU leadership, acting as a critical bridge between plant operations, automation/IT, and enterprise digital strategy.

Key Roles & Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilityrequired. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Standard Duties:
  • Support and enable digitalization pilots and early-stage deployments across regional plants without assuming long-termexecutionownership.
  • Preserve and reinforce plant accountability while providing hands-on technical and application support as needed to ensure successful startup and stabilization.
  • Lead and coordinate a regional network of digital and automation subject matter experts to provide aligned,timelysupport without overloading plant resources.
  • Capture successful digital solutions and scale them through standardized playbooks, reusable architectures, and deployment patterns.
  • Maintain and communicate a 30/60/90-day rolling regional digitalization execution roadmap, highlighting priorities, dependencies, and risks.
  • Provide clear, decision-ready inputs and recommendations to regional leadership for escalation, prioritization, and resource alignment.
  • Partner closely with plant leadership, manufacturing engineering, maintenance, IT, and corporate digital teams to translate operational needs into compliant, scalable solutions.
  • Enable knowledge sharing and capability building across plants through best-practice exchanges, standards, and lessons learned.
  • Execute digitalization enablement activities within priorities and direction established through regional digitalization governance
Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time.

Additional Information:

Travel isrequiredas needed to support regional plants and pilot deployments (expected up to ~30%).

Safety and Physical Requirements:
  • All employees are responsible for knowing, understanding and complying with the safety policies and procedures.
  • Wear PPE when appropriate in designated campus areas.
Key Competencies

Digital Enablement and Application Support Systems Thinking and Integration Change Management and Influence Structured Problem Solving Cross-Functional Collaboration. Decision Framing and Executive Communication

Education & Experience
  • Bachelor’s degree in Engineering (Manufacturing, Electrical, Controls, or similar discipline) required
  • Advanced degree (MBA, MS Engineering, or similar) preferred
  • 7+ years of experience in manufacturing, automation, or industrial digitalization roles
  • Demonstrated hands-on experience with manufacturing systems (MES), dashboards, analytics, and data-driven decision support
  • Strong working knowledge of automation systems including PLCs, SCADA, sensors, vision systems, and edge devices
  • Proven understanding of OT/IT integration, industrial networking, cybersecurity, and IT governance in a manufacturing environment
  • Ability to translate shop-floor problems into scalable, compliant digital solutions
  • Experience supporting multi-site or regional manufacturing organizations strongly preferred
EEO Statement

“BorgWarner is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.”

ACKNOWLEDGMENT STATEMENT

I confirm that I have reviewed, feel adequately informed and understood the responsibilities and requirements of this job description. I agree to adhere to these job responsibilities and requirements as outlined in this document.

Incumbent Signature

BorgWarner is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.

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