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Application Support Manager Jobs in Exton, PA (NOW HIRING)

Application Manager

King Of Prussia, PA ยท On-site

$80K - $100K/yr

Backed by a global network of over 55,000 employees, we support businesses driving energy ... This role combines application lifecycle management with business analysis to ensure systems ...

Manages the day to day operations of the assigned application team including but not limited to ... Other duties as assigned to support the unit, department, entity, and health system organization ...

New

Helpdesk Support Technician

Philadelphia, PA ยท On-site

$18.25 - $24.75/hr

Provide basic Active Directory management and server application support * Participate in on-call afterhours support rotation on a scheduled basis * Perform other related duties as required and ...

Branch Support Specialist

Philadelphia, PA ยท On-site

$19.50 - $25.25/hr

Strong organizational skills - the ability to effectively manage multiple tasks simultaneously ... Escalation from helpdesk for application support including in-house, 3rd party applications and ...

... management and reconciliation applications. This includes support of other financial based ... Provide oral and written technical problem root cause analysis, resolution and application support

Showing results 21-40

Application Support Manager information

See Exton, PA salary details

$58.9K

$103.3K

$159.7K

How much do application support manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for application support manager in Exton, PA is $103,285.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,000.00 and $122,600.00 per year, depending on experience, location, and employer.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, leadership, and problem-solving abilities, along with experience in customer service and familiarity with support tools like ticketing systems. Certifications such as ITIL or relevant technical certifications can also be beneficial.

What cities near Exton, PA are hiring for Application Support Manager jobs?

Cities near Exton, PA with the most Application Support Manager job openings:

Infographic showing various Application Support Manager job openings in Exton, PA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $103,285 per year, or $49.7 per hour.

Application Manager

Moove

King Of Prussia, PA โ€ข On-site

$80K - $100K/yr

Full-time

Re-posted 23 days ago


Job description

Job Type
Full-time
Description
About the Company:
Moove NA is a pioneer and national leader in lubricant distribution, delivering high-performance solutions across industrial, commercial, and passenger vehicle markets. With a comprehensive portfolio that includes premium brands like ExxonMobil and proprietary lines such as Medallion-Plus, DynaPlex21C, and Eco-Ultra, Moove NA is committed to quality, reliability, and innovation.
As a proud subsidiary of the Cosan/Moove Group, Moove NA is at the forefront of transforming the lubrication delivery industry. Backed by a global network of over 55,000 employees, we support businesses driving energy transition, streamline operations through integrated logistics, and pioneer new opportunities in sustainable innovation. Together, we move industries forward-toward a smarter, cleaner, and more sustainable future.
The Opportunity:
In this role, you will work on some of the latest applications designed to disrupt the longstanding methodologies of lubricant delivery. With the use of analytics, data decision models, and state of the art technology, you will work directly with key client stakeholders committed to the OilTech disruption. You will lead initiatives to define and solve business problems. You will be responsible for ensuring business value, communicating results, making executive presentations, and be a part of a leading business technology team, driven towards results. If you are passionate about the latest technologies, making a difference, and contributing to an organization that is redefining the lubricant distribution sector, then we would like to speak with you.
SUMMARY
We are looking for a Senior Application Manager who can bridge the gap between application functionality and business strategy. This role combines application lifecycle management with business analysis to ensure systems effectively support operational needs, process improvement, and organizational goals. You will be responsible for the overall health, performance, and strategic alignment of your assigned applications while serving as a key liaison between business stakeholders and IT.
Requirements
ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following. The Company reserves the right to add to, delete, change, or modify the essential duties and responsibilities at any time. All work is to be completed with minimum supervision and in accordance with Company standards. Other duties may be assigned.
Application Management
  • Own the end-to-end lifecycle of assigned business applications, including planning, implementation, upgrades, support, and retirement.
  • Serve as the primary point of contact for application-related issues, enhancements, and vendor coordination.
  • Ensure applications meet performance, availability, security, and compliance requirements.
  • Manage application configurations, integrations, and data flows between systems.
  • Coordinate testing, deployment, and change management activities for application updates.
  • Monitor application usage and performance, recommending optimizations and improvements.

Business Analysis & Project Management
  • Collaborate with business leaders to understand strategic goals, processes, pain points and requirements.
  • Translate business needs into clear functional and non-functional requirements, user stories, and process flows.
  • Analyze current-state processes and design future-state solutions that improve efficiency and effectiveness.
  • Act as a liaison between technical teams and business units to ensure alignment and clarity
  • Develop and follow project plans
  • Validate solutions through user acceptance testing (UAT) and ensure requirements are met

Technical Writing & Communication
  • Create and maintain comprehensive documentation for Application solutions, including:
  • Architecture diagrams, configurations, and support procedures.
  • End-user training documentation
  • Processes and Procedures for new application usage
  • Develop internal knowledge base articles and contribute to application enablement initiatives.
  • Translate technical concepts into business-friendly language for stakeholders at all levels.

Strategic & Cross-Functional Leadership
  • Act as a subject matter expert (SME) for assigned applications within the organization.
  • Mentor junior support teams and contribute to the development of best practices.
  • Collaborate with IT, data engineering, and business leaders to align application initiatives with organizational strategy.
  • Evaluate and recommend new tools, technologies, and methodologies to enhance capabilities.

Education and Experience
4 Year/bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) in Business Analytics, Computer Science, Computer Information Systems, Information Systems, Information Technology, or related field.
  • 4+ years of Application Implementation and Support Experience
  • 2+ years in business analysis and project management
  • Proficiency with SQL queries
  • Understanding of application lifecycle management and SDLC methodologies
  • Experience with design and implementation of applications, functional design, integrations, and data architecture.
  • Experience with data quality assurance best practices.
  • Experience delivering data mapping and accompanying documentation
  • Strong problem-solving, analytical, and troubleshooting skills.
  • Excellent communication and collaboration abilities, with the ability to work with cross-functional teams
  • Experience with ERP, CRM, or other enterprise systems.
  • Experience with Agile, Scrum, Waterfall or hybrid delivery methodologies.
  • Knowledge of data analysis, reporting tools, and integrations (APIs, EDI, middleware).
  • Experience working with vendors and third-party service providers

Competencies:
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.
  • Analytical-the individual synthesizes complex or diverse information.
  • Problem solving-the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
  • Oral communication-the individual speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings.
  • Quality management-the individual looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
  • Judgment-the individual displays willingness to make decisions, exhibits sound and accurate judgment and makes timely decisions.
  • Planning/organizing-the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
  • Safety and security-the individual actively promotes and personally observes safety and security procedures and uses equipment and materials properly.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Knowledge of system design, development, implementation, and user support principles and practices.
  • Experience with SQL database
  • Experience with project management principles
  • Familiarity with information systems troubleshooting
  • Ability to communicate technical information to a non-technical audience.

Computer Skills:
To perform this job successfully, an individual should have knowledge of Microsoft Word, Excel, PowerPoint, Visio, Jira and other project planning software. Experience working in an ERP and SalesForce environment is desirable.
Requirements
EOE
Salary Description
$80k - $100k