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Application Support Manager Jobs in Chamblee, GA

RADCO

Property Support Manager - Bilingual

Atlanta, GA · On-site

The Property Support Manager fills in as the company's representative, in all areas of property ... Proficient in Landlord/Tenant laws and application, familiarity with GAA and/or NAA Lease and ...

RemX

Be Seen First

Technical Lead (Application & Production Support)

Alpharetta, GA · On-site

$100K - $115K/yr

Monitor production environments and manage scheduled process automation activities. * Coordinate ... Proven experience in Application Support, Production Support, Technical Operations, or a similar ...

Eptura

Manager, Support

Atlanta, GA

Ensure consistent application of support processes, workflows, documentation standards, escalation procedures, case hygiene, and knowledge management practices. * Partner with Support leadership to ...

Posted today

Eptura

Manager, Support

Atlanta, GA · On-site +1

Ensure consistent application of support processes, workflows, documentation standards, escalation procedures, case hygiene, and knowledge management practices. * Partner with Support leadership to ...

New

TIER4 GROUP

Production Support Engineer

Atlanta, GA · On-site +1

$40.50 - $52.75/hr

Production Support Analyst / Application Support Specialist Direct Hire Atlanta, GA - hybrid onsite ... Provide clear and timely communication to stakeholders, including management and end-users ...

Robert Half

Applications Manager

Atlanta, GA · On-site

Produce and refine reports, dashboards, data queries, and extracts that support financial and property management decision-making. * Administer application security, user permissions, and access ...

SolGenie

Application Operations Engineer

Atlanta, GA · On-site

Support Application maintenance activities * Managing Daily data processing & troubleshoot failures * Building proactive Monitoring & alerting service. * Automation using ansible, python, Perl ...

Cargill

Senior Application Developer - UKG Pro

Atlanta, GA · On-site

$110K - $160K/yr

APPLICATION CONFIGURATION MANAGEMENT: Builds complex application configurations to meet user and business requirements while identifying improvements to complex application support processes and ...

Cargill

Senior Application Developer - UKG Pro

Atlanta, GA · On-site

$110K - $160K/yr

APPLICATION CONFIGURATION MANAGEMENT: Builds complex application configurations to meet user and business requirements while identifying improvements to complex application support processes and ...

Cargill

Senior Application Developer - UKG Pro

Atlanta, GA · On-site

$110K - $160K/yr

APPLICATION CONFIGURATION MANAGEMENT: Builds complex application configurations to meet user and business requirements while identifying improvements to complex application support processes and ...

Cargill

Senior Application Developer - UKG Pro

Atlanta, GA · On-site

$110K - $160K/yr

APPLICATION CONFIGURATION MANAGEMENT: Builds complex application configurations to meet user and business requirements while identifying improvements to complex application support processes and ...

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All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Chamblee, GA

Application Support Manager information

See Chamblee, GA salary details

$59.9K

$105K

$162.4K

How much do application support manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for application support manager in Chamblee, GA is $105,024.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,400.00 and $124,600.00 per year, depending on experience, location, and employer.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, leadership, and problem-solving abilities, along with experience in customer service and familiarity with support tools like ticketing systems. Certifications such as ITIL or relevant technical certifications can also be beneficial.
More about Application Support Manager jobs

What cities near Chamblee, GA are hiring for Application Support Manager jobs?

Cities near Chamblee, GA with the most Application Support Manager job openings:

Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Chamblee, GA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $105,024 per year, or $50.5 per hour.

Director, Application Development - ServiceNow HRSD

Cargill

Atlanta, GA

$165K - $197K/yr

Full-time

Posted 9 days ago

Cargill rating

7.4

Company rating: 7.4 out of 10

Based on 224 frontline employees who took The Breakroom Quiz

20th of 49 rated food wholesalers

Job description

Cargill is committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. Sitting at the heart of the supply chain, we partner with farmers and customers to source, make and deliver products that are vital for living. 
Our 155,000 team members innovate with purpose, providing customers with life's essentials so businesses can grow, communities prosper, and consumers live well. With over 160 years of experience as a family company, we look ahead while remaining true to our values. We put people first. We reach higher. We do the right thing-today and for generations to come.

Job Purpose and Impact

The ServiceNow HRSD Director leads the team responsible for maintaining, integrating and implementing software applications within the organization. This job manages and provides guidance on software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new software and updates to installed applications.

Key Accountabilities
  • APPLICATION CONFIGURATION MANAGEMENT: Leads the execution and develops strategies for application configuration to align with business goals.
  • APPLICATION DEVELOPMENT & DEPLOYMENT: Provides broad oversight for release management processes and the programming, configuration, testing and deployment of fixes or updates for application version releases.
  • USER COMMUNICATION & SUPPORT: Establishes an open channel of communication with users and provides broad oversight and guidance on application support requests and needs.
  • APPLICATION SUPPORT: Leads the team to conduct advanced and complex application support activities to deliver on business outcomes.
  • STAKEHOLDER MANAGEMENT: Identifies and drives engagement with key internal and external partners, understanding their needs and maintaining effective communication to ensure project alignment and success.
  • INCIDENT & REQUEST MANAGEMENT: Develops broad reviews on incoming incident tickets and user requests to ensure prioritization in accordance to service level agreements.
  • VENDOR MANAGEMENT: Fosters positive relationships with software vendors and negotiates relevant contracts.
  • PERFORMANCE MONITORING: Tracks the performance of configured applications and makes adjustments to improve efficiency and effectiveness.
  • APPLICATION PROCESSES & PROCEDURES: Reviews and approves recommended improvements for moderate to advanced and highly complex application specific support processes and procedures.
  • TEAM MANAGEMENT: Manages team members to achieve the organization's goals, by ensuring productivity, communicating performance expectations, creating goal alignment, giving and seeking feedback, providing coaching, measuring progress and holding people accountable, supporting employee development, recognizing achievement and lessons learned, and developing enabling conditions for talent to thrive in an inclusive team culture.
Qualifications
  • Minimum requirement of 6 years of relevant work experience. Typically reflects 10 years or more of relevant experience.


Preferred Experience

  • 3+ years of hands-on experience working directly with ServiceNow HRSD
  • Experience directly managing a team of 3 or more employees, including performance management responsibilities
  • Proven experience owning or leading a software release or application deployment process end-to-end
Additional Applicant Information

The expected salary for this position is $165,000 - $197,000. Compensation varies depending on a wide array of factors including but not limited to the specific location, certifications, education, and level of experience. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled. This position is eligible for a discretionary incentive award. The incentive award amount is dependent upon company performance and your personal performance. Minnesota Sick and Safe Leave accruals of one hour for every 30 worked, up to 48 hours per calendar year unless otherwise provided by law. This role is not eligible for employer-sponsored work authorization now or in the future. This includes candidates whose work authorization is tied to a student visa, employer-sponsored visa, visa transfer, immigration petition, or other third-party sponsorship arrangement.By applying, you confirm that you are authorized to work for any employer in the United States indefinitely without requiring sponsorship, transfer, or immigration support from Cargill at any point during employment.

Equal Opportunity Employer, including Disability/Vet.

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About Cargill

Sourced by ZipRecruiter

Cargill was founded in 1865 as a single grain warehouse in Iowa, U.S. Since then, we’ve grown to become a global partner connecting people around the planet. But one thing has remained constant over the years: our purpose of nourishing the world in a safe, responsible and sustainable way. Cargill is committed to conducting business with integrity, operating responsibly, enriching communities and nourishing the world. In the fiscal year 2021, Cargill provided $110.5 million in total charitable contributions in 56 countries to support our communities. Cargill businesses and employee-led groups partner with local civic, nonprofit and non-governmental organizations on programs and projects that improve food security and nutrition; support human rights, equity and inclusion; strengthen farmer livelihoods; and advance our commitments in the areas of land use, water and climate.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

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