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Application Support Manager Jobs in Chamblee, GA

Stonemark Management

Be Seen First

Training and Operations Support Manager

Atlanta, GA · On-site

Provide hands-on operational support to field and corporate teams to ensure consistent application ... Collaborate with management on corrective action plans to address operational deficiencies.

New

RaceTrac

IT Support Manager

Atlanta, GA · On-site

Dynatrace and Azure Application Insights. • Experience managing support teams (FTE or third-party resources). • Advanced experience with Kusto Query Language (KQL) for log analysis and telemetry ...

RaceTrac

IT Support Manager

Atlanta, GA · On-site

The Support Manager is responsible for ensuring the availability, stability, and performance of ... Utilize Dynatrace and Azure Application Insights to monitor application performance, detect ...

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Showing results 21-40

All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Chamblee, GA

Application Support Manager information

See Chamblee, GA salary details

$59.9K

$105K

$162.4K

How much do application support manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for application support manager in Chamblee, GA is $105,024.00, according to ZipRecruiter salary data. Most workers in this role earn between $83,400.00 and $124,600.00 per year, depending on experience, location, and employer.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, leadership, and problem-solving abilities, along with experience in customer service and familiarity with support tools like ticketing systems. Certifications such as ITIL or relevant technical certifications can also be beneficial.
More about Application Support Manager jobs

What cities near Chamblee, GA are hiring for Application Support Manager jobs?

Cities near Chamblee, GA with the most Application Support Manager job openings:

Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Chamblee, GA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $105,024 per year, or $50.5 per hour.

Seasonal Customer Service Admissions/Application Support (US)

ELEVATION CONNECT LLC

Decatur, GA • On-site

$15/hr

Other

Posted 8 days ago

Job description

PERFORMANCE FOR PURPOSE
Elevation Connect delivers a very different contact center experience. We are a customer service and sales company powered by incredibly talented people who are knowledgeable and passionate, and who respond with authentic care for our customers. Our exceptional team members are inspired by our commitment to helping surrounding communities through our "Performance for Purpose" philanthropic model. When people work for a company with purpose, they are driven to out-perform. If you are interested in joining a team that cares about its customers, employees, and your community, please contact us.
Elevation Connect is always on the lookout for candidates to provide extraordinary customer service to our clients. These positions are work from home in one of the following states: AL, FL, GA, KS, LA, MI, MS, NC, OH, OK, SC, TN, TX
We have an exciting opportunity as a Seasonal Application Help Desk Support Representative
This campaign is for a premier academic partner that improves the lives of people around the world through world-class educational opportunities, groundbreaking research, top-rated health care and agricultural expertise.
The primary focus of the Application Help Desk Support Representative is to provide valuable support for students that are applying for admission to our premier academic partner. Application Help Desk Support Representatives help potential students resolve questions surrounding the application process and solve technical issues. Help us be that guiding light for students who need us.
As an Application Help Desk Support Representative, you will be responsible for:
  • Gathering information, researching/resolving inquiries and logging applicant calls quickly and efficiently
  • Building an engaging rapport, quickly, with many students throughout the day
  • Meeting daily, weekly & monthly student interaction goals as well as client expectations
  • Quickly and concisely answering student questions about admission paperwork, transcripts, payment plans, acceptance, registration, etc.
  • Mastering our communication systems (phone, e-mail, Microsoft Office Suite and other internet databases)
  • Help Desk services to include phone calls, emails and chat
  • Helping potential students with their college application and related questions
  • Selling the dream of education to students
  • Answering student questions about admission requirements, the application, technical issues and more
  • Perform other duties as assigned
Position Requirements:
  • Be at least 18 years of age
  • Must pass a criminal background check
  • Have previously worked with us on this campaign
  • Be available and flexible for a shift during the hours of operation
  • Strong organizational and time management skills
  • Has developed a broad perspective to problems and can identify new, less obvious solutions.
  • Adaptable to change in a fast-paced environment
  • Completes work with a limited degree of supervision
  • Strong verbal and written communication skills
  • Basic computer skills and knowledge in Microsoft Office Suite Preferred
  • Previous customer service/sales experience
  • Must pass typing and basic computer literacy assessment
Hours:
  • Training Start date is August 31, 2026
  • Hours of Operation are Saturday-Friday 8am-1am mountain time
  • Early, mid and late shifts are available and will include 8-hour and 10-hour shifts
    • May be required to work 10-hour shifts 11/27-11/29
  • Shifts will include limited weekend hours from 11/21-12/1 and holiday hours on Thanksgiving are on a volunteer basis with double pay
Additional Information:
  • Pay Rate: $15/hr
  • This is a great seasonal role, currently available for previous employees, that can lead to other permanent opportunities with Elevation Connect
  • This project is scheduled to conclude 12/03/2026 with possible extension of the role through 1/28/2027
  • Due to the short tenure of this assignment, vacation days will not be granted during October and November
Work at Home Requirements:
  • Stable high-speed Internet connection at home, must be able to pass a speed test
  • Must have a quiet home office with a door, zero background noise
  • Must have own computer and USB headset
Technology Requirements:
  • Windows PC
    • Dual Core CPU (1.5GHz or better)
    • 8GB RAM
    • 20GB Free Disk space
    • Windows 8.1, or 10
  • macOS
    • Intel Core i7, 2.3 Ghz
    • 8GB RAM
    • Mavericks OS X, version 10.9, Yosemite OS X, version 10.10, El Capitan OS X, version 10.11, Sierra OS X, version 10.12
  • Chromebooks and Linux systems are not supported
  • High-speed internet
    • Internet connection should support at least 10Mbps download and 2Mbps upload (20Mbps down and 5Mbps upload or higher recommended)
    • Latency from employee to data center should be under 150ms one-way
    • Wireless connections (Wi-Fi) are not supported. Employees should be directly connected to their ISP router with an Ethernet cable
    • Satellite internet is not currently supported
  • Wired USB Headset, camera and smartphone (for security ID only) required

Elevation Connect will ALWAYS contact you directly for any information about your application. We will NEVER ask for fees or personal bank information in the interview process. Please be aware of scams.

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