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Application Support Manager Jobs in Burlington, VT

... Management Teams, and ABB Drive Services. The area of technical support includes but is not limited ... Provide technical support via phone & email for common problems related to the application of Low ...

Aftermarket Design Engineer

Colchester, VT ยท On-site

$90 - $130/hr

Many of these activities will require close collaboration with contract management, quality ... Application Sales, Field Service, Shop Service and Aftermarket Sales technical support in ...

... Management Teams, and ABB Drive Services. The area of technical support includes but is not limited ... Provide technical support via phone & email for common problems related to the application of Low ...

Middleware support

South Burlington, VT ยท On-site

$52.75 - $69.25/hr

... Facility Management Services and Technical Content development as core competencies. Our ... SSL installation and configuration on Apache Web server Application Performance tuning within Web ...

Middleware support

South Burlington, VT ยท On-site

$52.75 - $69.25/hr

... Application Performance tuning within Web servers, primarily for Tomcat and Apache web servers. o ... management Experience and desire to work in a management consulting environment that requires ...

General Manager

Essex Junction, VT ยท On-site

$75 - $100/hr

With the support of your KFC family, you'll have the tools and opportunity to achieve more than you ... By submitting a job application for this position, you understand and acknowledge that your ...

Submit a general application here!

Plattsburgh, NY ยท On-site

$14.25 - $18.25/hr

AVANGRID MANAGEMENT COMPANY, LLC. Mobility Information Please note that any applicant who is not a ... Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting ...

Showing results 21-40

Application Support Manager information

See Burlington, VT salary details

$61.2K

$107.4K

$166.1K

How much do application support manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for application support manager in Burlington, VT is $107,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,300.00 and $127,500.00 per year, depending on experience, location, and employer.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, leadership, and problem-solving abilities, along with experience in customer service and familiarity with support tools like ticketing systems. Certifications such as ITIL or relevant technical certifications can also be beneficial.

What job categories do people searching Application Support Manager jobs in Burlington, VT look for?

The top searched job categories for Application Support Manager jobs in Burlington, VT are:

Infographic showing various Application Support Manager job openings in Burlington, VT as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $107,434 per year, or $51.7 per hour.

Faculty Support Specialist

Champlain College

Burlington, VT โ€ข Hybrid

$59K - $63K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago


Job description

Ready to help shape the future of teaching and learning at a college undergoing bold curricular transformation? Champlain College is seeking a Faculty Support Specialist to serve as a hands-on partner for faculty development, educational technology integration, and the fulfillment of course standards. This newly created position will work directly with faculty to design learning experiences that leverage our Canvas LMS, integrate institutional assessment practices, and support Champlain's pedagogical approaches of inquiry-based, integrative, and experiential learning.

The Faculty Support Specialist provides consultation, training, and one-on-one coaching to both full-time and adjunct faculty, helping them build engaging, accessible, and standards-aligned courses. You'll collaborate with academic leadership, course designers, and technology staff to advance institutional priorities during a period of significant curricular change - including the launch of a more interdisciplinary academic model.

The ideal candidate combines instructional design expertise with strong interpersonal skills and the ability to translate complex technical concepts into accessible, faculty-friendly guidance.

Key Responsibilities

Educational Technology Integration & Canvas LMS Support

  • Help faculty integrate educational technologies that enhance active learning, collaboration, student engagement, and equitable access to learning resources
  • Provide consultation and training on aligning Canvas LMS features with course standards and institutional assessment needs
  • Monitor emerging educational technologies and make recommendations for campus adoption; collaborate with the Canvas Administrator to identify and address faculty needs

Assessment Design & Curricular Alignment

  • Partner with the Director of Curriculum and Assessment to integrate institutional assessment practices into classroom teaching
  • Support faculty in developing authentic assessments that promote meaningful student feedback while providing institutional assessment data
  • Participate in planning conversations about using assessment data to inform continuous improvement of courses and curricula

Faculty Development & Onboarding

  • Provide onboarding support through new faculty orientation and ongoing development for full-time faculty and adjunct instructors
  • Create resources, guides, and documentation to support faculty in instructional best practices
  • Upon request of the Dean or Provost, offer one-on-one performance improvement coaching to faculty

Collaborative Partnership & Program Support

  • Work collaboratively with faculty groups engaged in course and program innovations
  • Participate in committees and working groups related to curriculum development, assessment, and educational technology
  • Contribute to planning, assessment, and program review for academic program evolution and enhancement

Requirements

  • Master's degree in Instructional Design, Educational Technology, Curriculum & Instruction, Higher Education, or related field; or equivalent experience in instructional design and faculty support within an LMS environment
  • Minimum 2 years of experience in instructional design, educational technology, or faculty development in higher education
  • Demonstrated expertise with Canvas LMS
  • Strong understanding of learning assessment principles, evidence-based teaching practices, and student-centered, experiential learning approaches
  • Excellent interpersonal and communication skills with the ability to work effectively with diverse faculty populations and translate complex technical concepts into accessible guidance
  • Strong organizational skills and ability to manage multiple projects simultaneously
  • Familiarity with interdisciplinary curriculum development is ideal
  • Experience with educational technology tools integrated with Canvas (e.g., H5P, Panopto, VoiceThread, polling tools, digital portfolios) is a bonus

Working Arrangements

  • Full-time, primarily on-campus position based at our main campus in Burlington, VT, with hybrid flexibility
  • Standard business hours Monday through Friday
  • Occasional evening or weekend commitments for faculty development events or institutional activities

Compensation & Benefits

Annual Salary: $59,000 - $63,000

Comprehensive Benefits Package:

  • Health Coverage: Medical, dental, and vision insurance with HSA and FSA options
  • Paid Time Off: 16 holidays, 4 weeks of vacation, 2 weeks sick time and 2 days of personal leave
  • Retirement: 403(b) plan with 3% employer matching contribution
  • Education: Tuition benefits for employees and family members
  • Wellness: Gym discount and Wellness programs with up to $300 annual incentives
  • Welfare: Short-term and long-term disability coverage, plus life insurance
  • Other Perks: Employee Assistance Program (EAP) with counseling services, access to employee discounts and local/national benefit programs

Application Instructions:

To apply, please follow the link below and submit the following application materials:

  • Resume/CV
  • Cover Letter addressing the desired qualifications and how your experiences contribute to the academic excellence and inclusive community at Champlain College.

The College seeks candidates who can enhance its mission through their work, life experiences, service, teaching, or research. Please include specific examples of how you would contribute to these efforts in your Cover Letter.

To streamline our hiring process and ensure fairness for all candidates, we manage all recruitment communications through our online application system. Please do not call regarding your application status. We'll reach out directly if we'd like to schedule an interview.

The successful completion of a criminal background check is required as a condition of employment.

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Champlain College does not discriminate on the basis of race, creed, color, national origin, place of birth, ancestry, religion, age, sexual orientation, sex, gender identity, veteran or military service status, HIV -positive status, qualified disability, or on the basis of any other status protected by law, and does not discriminate in the administration of its education and admission policies, scholarship and loan programs, employment practices or co-curricular and other College-administered programs. Champlain College will make reasonable accommodations for otherwise qualified students, applicants for admission or employment, or employees.

Champlain College is committed to fostering an inclusive and welcoming community. We believe that bringing together individuals with different backgrounds, perspectives, and experiences enriches education and strengthens our community. At Champlain, all members are valued as individuals and respected for their unique contributions.

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Founded in 1878, Champlain College is a small, private, not-for-profit college in Burlington, Vermont overlooking Lake Champlain and the Adirondack mountains. Its career-driven approach to higher education prepares students for professional life from their very first semester. For the fifth year in a row, Champlain was named a "Most Innovative School" in the North by U.S. News & World Report's "America's Best Colleges" 2020 regional rankings and ranked #9 on The Princeton Review's "2025 Top Schools for Game Design."ย