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Application Support Manager Jobs in Berkeley, CA

PactFi

Client Support Engineer

San Francisco, CA · Remote

$130K - $150K/yr

... for managing complex private credit transactions. Our web-based application brings together all ... About the Job We're seeking a Client Support Engineer to drive technical execution across the end ...

Phizenix

Oracle Applications Manager

Menlo Park, CA · On-site

Position Summary We are seeking an experienced Oracle Applications Manager to lead application management, production support, and delivery for a large Oracle Procurement and Supply Chain landscape.

Phizenix

Oracle Applications Manager

Menlo Park, CA

Position Summary We are seeking an experienced Oracle Applications Manager to lead application management, production support, and delivery for a large Oracle Procurement and Supply Chain landscape.

Collabera

Application Product Manager

Menlo Park, CA · On-site

Application Product Manager Job Duration: 7 Months Job Location: Menlo Park, CA Duties: Partner ... Design, build, optimise, launch and support new and existing data models and ETL processes in ...

Meta

Application Manager, Order Management

Menlo Park, CA · On-site

$168K - $230K/yr

... Application Manager to champion the platform in partnership with Supply Chain and Commerce ... This role will support Meta's end-to-end order-to-fulfillment operations-spanning AR/VR consumer ...

Lightfield

Founding Support Engineer

San Francisco, CA · On-site

$175K - $195K/yr

We're rethinking CRM from first principles. Instead of forcing teams to maintain rigid systems ... That changes what support has to be. Every support team in software wants the same thing: keep ...

BIRITE

IS&T SUPPORT COORDINATOR

Brisbane, CA · On-site

$80K - $100K/yr

Support Desk & Operations Management: Provide first and second-level support for company ... Promptly troubleshoot and resolve application-related and desktop-level issues to minimize downtime.

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All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Berkeley, CA

Application Support Manager information

See Berkeley, CA salary details

$74.7K

$131K

$202.6K

How much do application support manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for application support manager in Berkeley, CA is $131,033.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,100.00 and $155,500.00 per year, depending on experience, location, and employer.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, problem-solving abilities, and experience with support tools like ticketing systems. Leadership and the ability to coordinate between technical teams and end-users are also essential.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

More about Application Support Manager jobs

What cities near Berkeley, CA are hiring for Application Support Manager jobs?

Cities near Berkeley, CA with the most Application Support Manager job openings:

Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Berkeley, CA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $131,033 per year, or $63 per hour.

Client Support Engineer

PactFi

San Francisco, CA • Remote

$130K - $150K/yr

Full-time

Medical, Retirement

Posted 10 days ago

Job description

About PactFi

Private asset markets (PE, Private Credit, VC, Real Estate) have 10x to 9.8T in AUM over the past decade and are projected to grow to $17T in the next five years. However, digital infrastructure has not kept pace, with most of the market operating predominantly in error-prone, internal-only software solutions.

PactFi provides secure, end-to-end, operational infrastructure for managing complex private credit transactions. Our web-based application brings together all parties involved in such a transaction to more efficiently allocate capital, complete KYC, share documents, manage funds flow, and more. The platform is secured to a bank-grade standard, and we have received our SOC 2 Type 2 attestation.

PactFi was developed in close partnership with two of the industry's largest players, both of whom represent the top 3 players in the private credit space by both size (AUM) and deal activity.

About the Job

We're seeking a Client Support Engineer to drive technical execution across the end-to-end client lifecycle.

This is a hands-on role reporting to the Client Enablement Lead. From day one, you will execute client enablement across client implementations, product adoption, software development, and technical support.

This role is based in our New York office. Travel is not required, though there may be optional opportunities to engage with clients in person when beneficial.

What You'll Do

  • Directly manage Tier 1 client accounts across implementations, data migrations, API enablement, and support

  • Partner with Product and Engineering to develop and ship internal tooling and client-facing solutions independent of the product roadmap

  • Own technical troubleshooting and support for covered accounts

  • Maintain visibility across product usage, client workflows, tech stacks, and dependencies

What You Bring

  • 3-5 years of experience in application engineering, data migrations, product analytics, and support engineering in consulting, professional services, FinTech, or enterprise SaaS

  • Proficient in AI-assisted development and debugging, APIs, and technical implementations

  • Business technology expertise working across vendor systems (Pendo, Amazon Redshift, Intercom)

  • Excellent communication skills

  • Experience in private credit, financial infrastructure, or regulated financial products is a plus

What We Offer

  • Competitive salary + equity

  • Healthcare coverage

  • 401k

What We Offer

  • Competitive salary + equity.

  • Healthcare coverage.

  • 401k

Compensation Range: $130K - $150K