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Application Support Manager Jobs in Ankeny, IA (NOW HIRING)

SHAZAM

Manager, Client Support (Core)

Des Moines, IA · On-site

$75K - $95K/yr

Support the day-to-day management and development of the Client Support team. * Assist in ... Strong management skills in the area of complex application solutions. What's in it for you: * A ...

Sarian, Inc.

Hyperion Developer

West Des Moines, IA · On-site

... offshore application support. • Participate in the design and development of required changes to existing Enterprise Performance Management applications. • Plan, coordinate and implement ...

Sarian, Inc.

Hyperion Developer

Des Moines, IA · On-site

... offshore application support. • Participate in the design and development of required changes to existing Enterprise Performance Management applications. • Plan, coordinate and implement ...

Sarian, Inc.

Hyperion/PBCS Developer

Des Moines, IA · On-site

... offshore application support. • Participate in the design and development of required changes to existing Enterprise Performance Management applications. • Plan, coordinate and implement ...

Integritymarketing

Life Sales Support

Des Moines, IA · On-site

$18.50 - $25.25/hr

... application support. What You'll Be Responsible For . * Handle outbound and inbound requests to ... Efficient work management * Strong listening skills * Customer Service oriented Experience: Prior ...

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All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Ankeny, IA

Application Support Manager information

See Ankeny, IA salary details

$57.2K

$100.3K

$155.1K

How much do application support manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for application support manager in Ankeny, IA is $100,285.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,700.00 and $119,000.00 per year, depending on experience, location, and employer.

What does an application support manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What does an application support manager do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

What are the key skills and qualifications needed to thrive as an application support manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

How does an application support manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What is the career path for application support manager?

The career path for an application support manager typically starts with roles such as support analyst or technician, progressing to senior support or team lead positions. With experience, they can advance to roles like IT manager, systems manager, or IT director, often gaining certifications in IT service management or specific application platforms along the way.

What skills do application support managers need?

Application support managers need strong technical skills in software systems, troubleshooting, and understanding of databases and networks. They should have excellent communication, leadership, and problem-solving abilities, along with experience in customer service and familiarity with support tools like ticketing systems. Certifications such as ITIL or relevant technical certifications can also be beneficial.
More about Application Support Manager jobs

What are the most commonly searched types of Application Support jobs in Ankeny, IA?

The most popular types of Application Support jobs in Ankeny, IA are:

What cities near Ankeny, IA are hiring for Application Support Manager jobs?

Cities near Ankeny, IA with the most Application Support Manager job openings:

Application Support Manager jobs near you
Infographic showing various Application Support Manager job openings in Ankeny, IA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $100,285 per year, or $48.2 per hour.

IT Operations Engineer Application / Platform Support

Inficare Technologies

West Des Moines, IA • On-site

Contractor

Re-posted 19 days ago

Job description

Job Title: IT Operations Engineer (Application / Platform Support)
Location: Des Moines, IA (Day X Onsite)
Job Type: 12+ Months Contract
Experience: 10+ years
Job Overview
Our client is seeking Operations Engineers to manage and support vendor applications, perform configuration tasks, and handle infrastructure-level troubleshooting with a focus on continuous improvement.
Required Skills
  • Experience in application support, operations, or production support
  • Strong understanding of Windows Server environments and networking basics
  • Exposure to configuration management and vendor tools
  • Ability to troubleshoot and resolve production issues

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