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Application Support Manager Jobs in Missouri (NOW HIRING)

Jobgether

This remote Support Manager role focuses on delivering high-quality, user-first support for ... We use an AI-powered matching process to ensure your application is reviewed quickly, objectively ...

CGI Inc.

Passport Support Manager

Kansas City, MO · On-site

Passport Support Manager Category: Leadership and Management Roles Main location: United States ... Closeout duties such as: verify that the fee matches the type of application submitted, deposit the ...

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All JobsApplication Support JobsApplication Support Manager JobsApplication Support Manager Jobs in Missouri

Application Support Manager information

See Missouri salary details

$57.2K

$100.4K

$155.2K

How much do application support manager jobs pay per year?

As of Jul 17, 2026, the average yearly pay for application support manager in Missouri is $100,380.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,700.00 and $119,100.00 per year, depending on experience, location, and employer.

How does an Application Support Manager typically collaborate with other IT teams to resolve complex technical issues?

An Application Support Manager often works closely with development, infrastructure, and QA teams to troubleshoot and resolve technical issues that affect business applications. This collaboration involves coordinating incident response, facilitating root cause analysis, and communicating updates between stakeholders. By leveraging cross-team expertise, the manager ensures timely problem resolution and continuous improvement of application reliability. Strong communication and organizational skills are essential for effectively managing these collaborative efforts.

What is the difference between Application Support Manager vs Application Support Specialist?

AspectApplication Support ManagerApplication Support Specialist
ResponsibilitiesOversees support teams, manages escalations, and ensures service qualityProvides technical support, troubleshoots issues, and assists users
Required SkillsLeadership, communication, technical knowledgeTechnical troubleshooting, customer service skills
CertificationsITIL, relevant technical certificationsITIL, basic technical certifications
Work EnvironmentManagement, team coordination, client interactionHelp desk, technical support, user interaction

The Application Support Manager focuses on leading support teams and managing service quality, while the Application Support Specialist handles direct technical support and troubleshooting. Both roles require technical knowledge and certifications like ITIL, but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an Application Support Manager, and why are they important?

To thrive as an Application Support Manager, you need strong problem-solving abilities, in-depth knowledge of software applications, and a relevant degree in computer science or information technology. Familiarity with IT service management tools (such as ServiceNow or Jira), SQL databases, and certifications like ITIL are typically required. Excellent communication, leadership, and customer service skills help you effectively manage teams and resolve user issues. These skills ensure efficient application support operations, high user satisfaction, and seamless business continuity.

What does an Application Support Manager do?

An Application Support Manager oversees the support and maintenance of software applications within an organization. They lead a team responsible for resolving technical issues, ensuring optimal application performance, and implementing updates or enhancements. Their role also involves collaborating with other IT teams, managing service requests, and maintaining documentation. By ensuring applications run smoothly, they help minimize downtime and improve user satisfaction.

What Does an Application Support Manager Do?

Application support managers determine problems that users have with an application, then design and develop solutions to those issues. In this role, you may review the reports of bugs or problems, create a plan to address those issues, and train staff on how to implement the plan. Many application support managers also participate in the hiring process to find staff who are capable of isolating and resolving technical problems. Some companies may also expect them to provide input to administrative managers on hardware and software purchasing decisions. Application support managers usually have several years of experience in solving complex technical problems.

More about Application Support Manager jobs
What are the most commonly searched types of Application Support jobs in Missouri? The most popular types of Application Support jobs in Missouri are:
What job categories do people searching Application Support Manager jobs in Missouri look for? The top searched job categories for Application Support Manager jobs in Missouri are:
What cities in Missouri are hiring for Application Support Manager jobs? Cities in Missouri with the most Application Support Manager job openings:
Application Support Manager jobs near you
Application Support Analyst

Application Support Analyst

The Timberline Group

Saint Louis, MO • On-site, Remote

$28K/mo

Full-time

Medical, Dental, Vision, Retirement

Re-posted 25 days ago

Job description

We are looking for a high performing Application Support Analyst to partner with business disciplines and provide hands on management of several applications. The position provides a broad range of systems oversight from operational performance & support, new technology integrations and systems integrations.
WHAT WE CAN OFFER YOU
We are dedicated to the well-being of our associates and are proud to be consistently recognized as a Best Place to Work. Our compensation and benefits package not only supports our associates and their families but benefits local communities and communities around the world.
  • Industry-leading performance-based bonus program
  • Employee Stock Ownership Plan (ESOP)
  • Traditional and Roth 401K
  • Tuition reimbursement for associates
  • Scholarship for associates' children up to $28,000 per child
  • 1-month paid sabbatical after every five years of employment, plus $5,000 for travel
  • 1-week paid volunteer leave each year
  • 100% charitable match
  • Medical, dental, and vision insurance coverage
  • 100% paid 10-week maternity leave

A DAY IN THE LIFE
  • Perform troubleshooting of user issues for Legal application involving external resources
  • Lead enhancements on Legal applications ranging from out of the box to custom developed in an evolving and growing environment. SDLC experience
  • Complete configuration and customization activities to meet business requirements, including basic maintenance of imports and integrations between products
  • Analyze, extract and translate business requirements into technical requirements
  • Effectively test changes and enhancements to deliver the best possible solution
  • Accurately document requirements and solutions so that it can be communicated to development resources
  • Identify root cause for commonly occurring issues and recommend permanent solutions
  • Create training guides and documentation for a wide range of audiences
  • Conduct trainings (classroom, 1 on 1, webinar, recorded) for end users
  • Identify break/fix incidents versus enhancement requests, work well with other cross functional teams to resolve any break/fix incidents
  • Legal systems data familiarity to support AdHoc data requests and BI reporting
  • Be able to communicate effectively with a wide range of end users/business users
NECESSARY QUALIFICATIONS
  • Bachelor's Degree in a technology related field.
  • 5-7 years of experience in an application support role.
  • Ability to quickly grasp applications purpose and understanding of its process.
  • Some combination of experience with Legal applications/processes (CounselLink preferably) and/or Construction industry knowledge,
  • General understanding of SQL and relational databases preferred and ability to navigate SQL Database for Adhoc data requests
  • Knowledge of business operations; construction industry experience considered a plus.
  • Self-motivated individual who can find innovative ways to solve recurring problems.
  • Strong troubleshooting, analytical, reasoning and research abilities.
  • Exceptional communication skills both written and verbal.
  • Ability to decipher, and present technical information to a non-technical audience and its impact
  • Strong interpersonal skills and perform high level customer service.
  • Thrive in a fast-paced and agile work environment.
  • Some travel required.

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