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Application Support Lead Jobs in Ohio (NOW HIRING)

Quantum Health

Software Support Technician

Dublin, OH · On-site

... application needs. This role provides technical guidance for internal employees and collaboration with Quantum Health vendors. Will work closely with the IT Technical Support Lead to identify both ...

Quantum Health

Software Support Technician

Dublin, OH · On-site

... application needs. This role provides technical guidance for internal employees and collaboration with Quantum Health vendors. Will work closely with the IT Technical Support Lead to identify both ...

Astemo

IT Application Support Engineer

Sunbury, OH · On-site

This position will support many facilities within the region and report to the regional lead within this function. Travel will be required between 2 of our Ohio plants. Job Responsibilities:

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Showing results 1-20

All JobsApplication Support Lead JobsApplication Support Lead Jobs in Ohio

Application Support Lead information

See Ohio salary details

$29.5K

$153.2K

$195.8K

How much do application support lead jobs pay per year?

As of Sep 4, 2026, the average yearly pay for application support lead in Ohio is $153,242.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,800.00 and $194,900.00 per year, depending on experience, location, and employer.

What is an application support lead?

An Application Support Lead is responsible for managing the support and maintenance of software applications within an organization. They oversee a team that troubleshoots issues, ensures system availability, and collaborates with developers and stakeholders to enhance application performance. Their role includes incident management, problem resolution, and continuous improvement efforts. They also establish best practices, monitor service levels, and provide technical guidance. Ultimately, they ensure that critical business applications run smoothly and efficiently.

What are the typical daily responsibilities of an application support lead?

As an Application Support Lead, your day often includes overseeing a team of support analysts, monitoring application performance, and coordinating prompt resolution of user-reported issues. You’ll collaborate closely with development, infrastructure, and business teams to investigate incidents, implement fixes, and ensure ongoing stability of critical applications. Documentation, process improvement, and periodic training are part of the routine to help maintain high service levels. This role also involves prioritizing support tickets, managing stakeholder expectations, and participating in after-hours support when necessary.

What are the key skills and qualifications needed to thrive as an application support lead?

To thrive as an Application Support Lead, you need strong analytical skills, in-depth knowledge of application troubleshooting, and experience in IT service management—often supported by a degree in computer science or a related field. Familiarity with ticketing systems like ServiceNow, databases such as SQL, and ITIL certifications are commonly required. Effective communication, leadership, and the ability to manage high-pressure situations set exceptional candidates apart. These skills ensure efficient resolution of application issues, seamless coordination across teams, and a reliable technology environment for business operations.

What is the career path for application support lead?

The career path for an application support lead typically progresses from roles such as application support specialist or analyst to senior support or managerial positions like support manager or IT operations manager. Advancement often requires developing technical skills, gaining certifications in relevant tools or platforms, and demonstrating leadership abilities to oversee larger teams or complex projects.

What are popular job titles related to Application Support Lead jobs in Ohio?

For Application Support Lead jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Application Support Lead jobs in Ohio look for?

The top searched job categories for Application Support Lead jobs in Ohio are:

What cities in Ohio are hiring for Application Support Lead jobs?

Cities in Ohio with the most Application Support Lead job openings:

Application Support Lead jobs near you
Infographic showing various Application Support Lead job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, and 7% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $153,242 per year, or $73.7 per hour.

Senior Application Support Analyst - IT Vendor Management & Regulatory Reporting

campus4tech

Cincinnati, OH • On-site

Full-time

Re-posted 5 days ago

Key responsibilities

  • Oversee relationships with IT vendors and ensure compliance with governance frameworks.

  • Provide application support for AML/SAS platforms, including Actimize CCD and regulatory reporting solutions.

  • Administer applications related to information security, user management, and network environment configurations.

Job description

Job Title: Senior Application Support Analyst - IT Vendor Management & Regulatory Reporting
Location: Cincinnati, OH
Reporting Type: Fully On-Site (Client prefers local but will look at strong relo candidates (must relo out of pocket from day 1. OHIO preferred or NEARBY STATES. No WEST COAST.)
Visa: Candidate must be eligible to work on W2.
Duration: 12/31/25
Important Notes: Supports LOB for Financial Crimes, Risks, Disputes, etc. Administration of applications - Maintaining SAS AML and Actimize CDD. Infosec, user, network environment. Doesn't need to be an expert Linux Admin but needs some background and familiarity with Linux Administration and Linux Scripting. Also a support role- Applications, Supporting LOB. Able to look for optimization and customization to make the apps work. Need to be available on a rotational basis for 24/7 support, potentially including holidays, weekends, nights as they fall on the rotation. Responsible for Change Management processes, Governance, end of life, patches, aligning of apps and systems being supported with banks government guidelines. Agile experience.
Required Skills & Qualifications:
  • 5+ years of application support experience in an enterprise environment, with a focus on AML, SAS, and Regulatory Reporting.
  • Proven expertise in IT Vendor Management and IT Governance processes.
  • Strong proficiency with Linux scripting for automation and application support tasks.
  • In-depth experience with Actimize CCD or similar Regulatory Reporting tools.
  • Familiarity with information security, user management, and network environment administration.
  • Excellent communication skills, with the ability to explain technical concepts to business stakeholders.
  • Ability to work collaboratively in a small team while ensuring adherence to deadlines and service-level agreements (SLAs).
  • Experience with Agile methodologies.
  • Strong organizational skills, with a proactive approach to managing multiple priorities in a dynamic environment.

Job Description:
We are seeking an experienced Senior Application Support Analyst with a strong background in IT Vendor Management, IT Governance, and Application Support to join our team. The ideal candidate will have at least 5 years of experience supporting Anti-Money Laundering (AML) and SAS solutions, with hands-on expertise in Regulatory Reporting, specifically within Actimize CCD. This role involves administering and supporting applications related to information security, user management, and network environments in a fast-paced, high-stakes environment.
Responsibilities:
  • IT Vendor Management & Governance: Oversee relationships with IT vendors and ensure compliance with governance frameworks.
  • Team Leadership & Support: Lead and collaborate with a small team of 5 support professionals, ensuring smooth application functionality and fostering continuous improvements. (Note: Current position will be transitioning into this role.)
  • AML/SAS & Regulatory Reporting Support: Provide application support for AML/SAS platforms, with a particular focus on Actimize CCD and other regulatory reporting solutions.
  • Application Administration: Administer applications, including information security, user management, and network environment configurations.
  • Technical Support: Offer support for business lines by facilitating enhancements, technology upgrades, automation, and optimization initiatives.
  • Rolling Support Calendar: Manage and ensure the execution of the rolling support calendar, coordinating efforts with internal and external stakeholders.
  • Technical Documentation: Develop and maintain comprehensive technical documentation for supported applications and related processes.
  • Linux Scripting: Utilize Linux scripting to manage and support application environments efficiently.
  • Agile Familiarity: Collaborate effectively within an Agile environment, participating in sprint cycles, stand-ups, and other Agile practices.

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