Application Support Contract Jobs in Rochester, NY

Salary: $22.00 - $24.00 per hour

Employment; Full Time, 37.50hrs/ week, Monday through Friday

Purpose:

Using a person-centered approach, assist consumers with preparing and seeking successful employment in the community. Responsible for working across all vocational and employment programs by providing a wide range of vocational/career planning activities including: job readiness soft skills workshops, career and vocational assessments, skill development and career advancement activities, worksite tours, job placement and retention supports and coaching. Coordinates with local educational and training institutions, businesses and one-stop center. Engages with Management team on strategic planning initiatives and billing.

Essential Functions

Imparts agency philosophy of “Equal Opportunity, Independence and Realization of Individual Potential” to children, families, program staff and community resources.

Maintains confidentiality of information relating to individuals and their families in accordance with agency policy.

Supervises program staff, outcomes and monitoring reports, billing and contract benchmarks. Assist direct reports in successful accomplishment of identified key functions and goals by providing needed resources, leadership and coaching.

Provides vocational and career counseling and assist consumers in developing an individual goal plan and monitors progress and assist with addressing identified barriers as needed.

Provides participants with individual job placement and retention assistance. This could include: resume writing, interviewing, job search tools and strategies, job referrals, job/internship development and retention/job coaching supports.

Develops and maintains relationships with local educational and training institutions, employers, businesses, one-stop centers and key community stakeholders.

Provides proper documentation of all recorded visits and work done and achieves established productivity standards in conjunction with applicable program contracts, goals and objectives.

Works collaboratively within the department and with other internal departments to foster effective working relationships to ensure that participants needs are met.

Completes monthly billing reports for delivered services. Review direct reports billing documents and complete monthly billing spreadsheet for submission to Finance Department.

Participate in conferences, workshops, department meetings and in-service trainings as needed or recommended to enhance job skills and personal growth and development.

Adheres to agency’s policies and procedures as well as department guidelines.

Values: Demonstrates the organization’s values

Customer Service

Communications

Continuous Improvement

Collaboration/Teamwork

Accountability

Education, Experience, Skills and/or Licensing/Certification Required:

A Master’s degree or Bachelor’s degree in Human Services, Business, Marketing or related field is preferred.

Or, Associates degree with two years’ experience in employment and counseling or a Certified Rehabilitation Counselor or Practitioner.

Experience in providing services within Welfare to Work. One-Stop, ACCESS-VR, OMH and OPWDD contracts preferred.

Additional Eligibility Qualifications

Proficient in Microsoft Office and Excel.

Valid NYS Driver’s License

Apply: www.rochesterrehab.org/jobseeker

Interested internal applicants are invited to submit an internal application form to Sandra Creamer, Human Resources Generalist, Rochester Rehabilitation.

Closing Date: until filled Posted: 5/8/2026

The agencies are equal opportunity employers. We do not discriminate against employees or applicants in the hiring, promotion, compensation, placement, termination, layoff, recall, transfer, leaves of absence or any other term or condition of employment on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran, domestic violence victim status, prior arrest and conviction records or any other protected category in accordance with applicable federal, state and local laws.