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Application Support Contract Jobs in Rochester, NY

... compliance, and supporting business users through direct interaction and application ... Experience Level Intermediate Level Job Type & Location This is a Contract position based out of ...

New

... compliance, and supporting business users through direct interaction and application ... Experience Level Intermediate Level Job Type & Location This is a Contract position based out of ...

New

Oversee support, performance, and availability of internal and vendor-hosted business systems ... Negotiate contracts and ensure vendor alignment with business and architectural goals. * Establish ...

Customer Program Manager

Rochester, NY · On-site

$80K - $120K/yr

Work with management to align designated staffing required to support contract execution. * Problem ... Actively participate in the Gear Solution Engineering Team, supporting Application Engineering and ...

... Application support, Technical support Top Skills Details Outlook, MS Office, XP, 7, Helpdesk ... Contract to Hire position based out of Rochester, NY. Pay and Benefits The pay range for this ...

... Application support, Technical support Top Skills Details Outlook, MS Office, XP, 7, Helpdesk ... Contract to Hire position based out of Rochester, NY. Pay and Benefits The pay range for this ...

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Application Support Contract information

See Rochester, NY salary details

$30.6K

$159K

$203.3K

How much do application support contract jobs pay per year?

As of Jun 28, 2026, the average yearly pay for application support contract in Rochester, NY is $159,040.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,600.00 and $202,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Application Support Contract position, and why are they important?

To thrive as an Application Support Contract professional, you need a solid understanding of application troubleshooting, incident management, and customer service, often supported by a degree in IT or a related field. Familiarity with ticketing systems like ServiceNow, databases (such as SQL), and ITIL frameworks or certifications are commonly required. Strong problem-solving abilities, effective communication, and a proactive approach are valuable soft skills for this role. These skills are crucial for rapidly resolving issues and ensuring seamless application functionality for end-users.

What is an Application Support Contract job?

An Application Support Contract job involves maintaining, troubleshooting, and optimizing software applications for businesses on a contractual basis. Professionals in this role ensure applications run smoothly by addressing technical issues, providing updates, and assisting users. They may work with internal IT teams or external clients to resolve bugs, improve performance, and support system integrations. This position requires strong problem-solving skills, knowledge of relevant software, and effective communication. Contracts may vary in length and scope, depending on the organization's needs.

What are the typical responsibilities of an Application Support Contract role on a day-to-day basis?

In an Application Support Contract position, you'll be monitoring and resolving issues reported by users, performing routine maintenance or updates on business applications, and escalating complex problems to development teams as needed. You'll often work closely with colleagues from IT, business operations, and sometimes external vendors to ensure critical systems remain operational. Regular communication with end users to provide updates and guidance will be part of your daily routine, along with documenting solutions and updating support knowledge bases. This hands-on role is vital for keeping business operations running smoothly and efficiently.

What job categories do people searching Application Support Contract jobs in Rochester, NY look for? The top searched job categories for Application Support Contract jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Application Support Contract jobs? Cities near Rochester, NY with the most Application Support Contract job openings:
Post Award Grant & Contract Administrator

Post Award Grant & Contract Administrator

Rochester Institute of Technology

Rochester, NY • On-site

$62K - $95K/yr

Other

Posted 28 days ago


Rochester Institute Of Technology rating

8.2

Company rating: 8.2 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

111th of 541 rated colleges and universities


Job description

Essential Duties & Responsibilities

  • Supports externally sponsored programs through grants management and support. Facilitates negotiation and acceptance of grant and contract terms

  • Requests the creation of grant accounts and disseminating award information to principal investigators and administrative liaisons

  • Coordinates award data entry into the Sponsored Research Database, including initiating reports and analyses of funding. Creates and maintains project award documentation

  • Collaborates to determine appropriate benchmarks to ensure effective project management, including coordinating project meetings

  • Responds to requests for information from staff, the RIT community, and external sponsors. Coordinates and prepares reports for external sponsors

  • Develops and conducts educational seminars and workshops for RIT faculty and staff on topics related to administration of sponsored projects

  • Other duties as assigned

Knowledge, Skills, & Abilities

  • Knowledge of state and federal grant/sponsorship laws and regulations and RIT policies and procedures

  • Knowledge of financial, procurement, human resources, and compliance policies and procedures related to sponsored projects

  • Skill in contract management and negotiation

  • Skill in effective communication and collaborating with internal and external stakeholders regarding complex or technical topics

  • Ability to analyze and apply sponsor rules, award terms, and compliance standards in real-world applications

  • Ability to maintain sensitive and confidential information with discretion and uphold ethical standards of grant funds

Minimum Education & Experience

  • Bachelor's degree in related field

  • 4 years of relevant experience

  • Equivalent combination of experience and education may be considered

Job Level Overview

Specialized Contributor Level 2 - A fully functional role requiring established knowledge of the profession or field of work. Responsible for completing substantive assignments and projects. Problems are varied and non-routine, and resolution requires exercising judgment, analysis, advisement, creativity, and understanding broader sets of issues. May provide assistance to entry level staff.

Additional Details

This position is eligible to be hired at level I or II based on experience and qualifications.

Post Award Grant & Contract Administrator I

Minimum Qualifications:

Some experience with state and federal grant/sponsorship laws and regulations and/or RIT policies and procedures

Working knowledge of finance, procurement, and compliance policies and procedures related to sponsored projects

Salary Range: $62,353 - $87,200

Post Award Grant & Contract Administrator II

Minimum Qualifications:

5 years of experience or equivalent combination of experience in a regulated industry may be considered

Preferred Experience: Master's degree and experience with NYS grant and contract negotiation, execution and reimbursement is desired.

Salary Range: $62,353 - $95,800

FLSA Category

Exempt

Work Location

On Campus

Compensation

$62,353 - $95,800

Application Materials

When you are ready to complete an application for this position please be prepared to submit the below requested information. This will be required to ensure your application is processed in a timely manner.

Cover Letter, Curriculum Vitae or Resume

Candidates must be eligible to work in the United States.

Additional Details

In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. RIT provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability in its hiring, admissions, educational programs and activities. RIT provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law.

If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-475-2424 or email your request to hr@rit.edu. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.


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About Rochester Institute of Technology

Sourced by ZipRecruiter

Rochester Institute of Technology (RIT) is a preeminent institution in the education services industry, located in Rochester, NY, US. Renowned globally for its innovative and industry-aligned education, RIT was established in 1829 and has since then been committed to offering academic rigor in fields of study with an emphasis on applied learning. This is evidenced by their broad spectrum of undergraduate and graduate programs in areas such as engineering, science, business, and fine arts. RIT's mission centers on providing technology-based educational programs for career-minded students.

Industry

Colleges, universities, and professional schools

Company size

1,001 - 5,000 Employees

Headquarters location

Rochester, NY, US

Year founded

1829

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