Application Support Associate information
See Michigan salary details
$10.36 - $11.99
4% of jobs
$11.99 - $13.62
13% of jobs
$14.10 is the 25th percentile. Wages below this are outliers.
$13.62 - $15.24
17% of jobs
The median wage is $16.13 / hr.
$15.24 - $16.87
24% of jobs
$18.41 is the 75th percentile. Wages above this are outliers.
$16.87 - $18.50
15% of jobs
$18.50 - $20.13
12% of jobs
$20.13 - $21.75
5% of jobs
$21.75 - $23.38
4% of jobs
$23.38 - $25.01
1% of jobs
$25.01 - $26.64
2% of jobs
How much do application support associate jobs pay per hour?
As of Sep 11, 2026, the average hourly pay for application support associate in Michigan is $17.19, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $18.99 per hour, depending on experience, location, and employer.
Application Support Associates are professionals responsible for assisting users with technical issues related to software applications. They troubleshoot problems, provide guidance on software usage, and work with development teams to resolve more complex issues. Their role ensures that business applications run smoothly and efficiently, minimizing downtime for end-users. They may also document solutions, maintain user accounts, and help with software updates or installations.
As an Application Support Associate, you serve as a key liaison between end-users and technical teams. You'll regularly interact with users to gather detailed information about their issues, provide timely updates, and deliver solutions or workarounds. On the technical side, you communicate user-reported problems to developers or system administrators, ensuring accurate information is relayed for efficient troubleshooting. This role requires clear communication, patience, and the ability to translate technical concepts for non-technical stakeholders. Effective collaboration and follow-through are essential for resolving incidents and maintaining user satisfaction.
To thrive as an Application Support Associate, you need strong problem-solving skills, technical troubleshooting abilities, and a background in information technology or computer science. Familiarity with ticketing systems, SQL databases, and remote support tools, as well as ITIL or similar certifications, is commonly required. Excellent communication, patience, and customer service orientation set top performers apart in this role. These skills are crucial for efficiently resolving user issues, ensuring application uptime, and delivering high-quality support to end users.
What are the most commonly searched types of Application Support jobs in Michigan?
The most popular types of Application Support jobs in Michigan are:
What cities in Michigan are hiring for Application Support Associate jobs?
Cities in Michigan with the most Application Support Associate job openings:
