Application Performance Monitoring Jobs in Ontario

Join our team and what we'll accomplish together

TELUS' mission is to unleash the power of its world-class networks to deliver the best solutions to Canadians, at home, at work, and on the go. We make the world better by leveraging technology to break down barriers and enable everyone to reach their full potential.

Our culture is fundamentally centered on a passion for growth, our deep desire to seize every opportunity and embrace change, our values inspiring excellence and the courage to innovate. The growth mindset encourages each of us to lean in and learn about what matters most to our customers, to create the foundational knowledge that enables us to make decisions that prioritize customers in everything we do. In doing so, we create innovations that change the lives of thousands of people across Canada.

At TELUS, we are always learning and insatiably curious. In the face of uncertainty, we take risks and learn quickly from our mistakes. We build on everyone's ideas because we are stronger together. We are impressed by what humans dare to achieve and are motivated every day to enable others to do more through our technology and innovation. Together we make a difference.

What you'll do

The Performance Analysis Consultant will be responsible for creating, developing, and optimizing performance reports and dashboards to support sales teams and strategic decision-making. This role requires deep expertise in advanced report creation, data visualization, self-service analytics solution development, data analysis and the strategic application of AI tools to automate insights discovery and enhance decision-making capabilities. We're looking for a self-starter who thrives on turning complex data into actionable insights that drive business growth.

Key Responsibilities

• Data Visualization & Reporting: Design, build, and automate hyper-localized community performance dashboards with integrated data pipelines across multiple sources to deliver clear, actionable insights while reducing manual effort and improving overall reporting efficiency.

• Data-Driven Analysis & Insights: Deliver tailored analysis and custom performance reports that translate complex financial and operational data into compelling narratives and actionable recommendations, while continuously exploring new insights to support strategic business decisions and identify previously undetected trends.

• GTM Performance Management: Partner with cross-functional teams to monitor GTM performance, conduct weekly check-ins, and perform deep-dives on underperforming activities, identifying what is working and recommending new data-driven opportunities

• AI & Advanced Analytics Integration: Champion the integration of AI tools, predictive analytics, and machine learning capabilities to enhance the team's analytical maturity, accelerate strategic decision-making through trend forecasting and anomaly detection, and proactively evolve reporting capabilities with advanced AI-assisted insights.

• Stakeholder Influence & Communication: Transform complex data findings into compelling, accessible presentations tailored for all organizational levels, driving alignment on new opportunities through high-impact, data-driven insights. 

What you bring

Education & Experience

• Bachelor's degree in computer science, mathematics, statistics, business, or related field

• 4-5+ years of experience in data analytics, business intelligence, or a related field, with proven ability to deliver insights that drive strategic decisions

Technical Expertise

• Advanced proficiency in data visualization and dashboard tools such as Tableau and Looker.

• Strong proficiency in SQL, data queries, and advanced Google Sheets (formulas, pivot tables, charts)

• Demonstrated curiosity about emerging analytics technologies and willingness to experiment with AI tools to enhance insights delivery.

Core Analytical Capabilities

• Proven expertise in data analysis, statistical methods, and translating complex datasets into clear, actionable insights for both technical and non-technical stakeholders

• Ability to translate ambiguous business questions into structured data pulls with minimal guidance

• Demonstrated experience building advanced dashboards, reports, and complex data visualizations

Mindset & Soft Skills

• Proactive, entrepreneurial, and continuous improvement mindset with a passion for exploring new opportunities and emerging technologies

• Demonstrated ability to work independently, navigate ambiguity, and build processes from the ground up

• Excellent written and verbal communication skills with the ability to translate complex data into compelling narratives for stakeholders and leadership

• Strong analytical thinking, problem-solving ability, attention to detail, and business acumen

Nice to have

• Experience building and scaling analytics functions in new or emerging team environments

• Knowledge of telecom-specific sales processes, business metrics, sales channel data, or financial data within large, matrixed organizations

• Demonstrated expertise in performance reporting tools (Google Analytics 4, Adobe Analytics, or similar)

• Familiarity with predictive analytics, machine learning, or AI integration within business intelligence contexts
• Experience with CRM systems, data platforms, and campaign-specific analytics 

What we give back to you

• High-Impact Work: Lead high-value, high-visibility projects that drive business growth

• Flexible Work Styles: Hybrid options with the ability to work remotely or in-office

• Competitive Compensation: Industry-leading pay and comprehensive benefits

• Growth & Development: Opportunities to excel, learn, and advance your career

• Community Impact: Work for an organization that actively supports giving back

• Values-Driven Culture: Spirited teamwork, Courage to innovate, Embrace change, Initiate opportunity, and Passion for growth