Application Performance Monitoring Jobs in Waterloo, ON

Pour obtenir une traduction en francais de l'offre d'emploi suivante, veuillez envoyer un courriel a careers@ontariohealth.ca. Les demandes seront traitees dans un delai de trois jours ouvrables et la periode de depot des demandes sera prolongee de trois jours.

To obtain a French translation of the following job posting, please email careers@ontariohealth.ca. Requests will be addressed within three business days, and the application window will be extended by three business days.

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers:

At Ontario Health, your growth and well-being aren't just supported-they're celebrated every step of the way. Here, you have the opportunity to make a meaningful impact while shaping a fulfilling and sustainable career. Based on your role, you may receive:

• Comprehensive health coverage from day one, with fully paid medical, dental, and vision benefits to support you and your family's health
• Flexible health care or wellness spending accounts, plus an inclusive program to support your overall well-being
• A premium defined benefit pension plan, ensuring long-term financial security
• Competitive vacation entitlement that encourages time to rest and recharge
• Three personal days and two float days annually, providing added flexibility to support work-life balance, in addition to vacation days
• Ongoing learning and career development opportunities designed to help you grow, advance, and thrive in your profession
• A collaborative, values-driven workplace where integrity, care, humility, inspiration, and tenacity shape everything we do
• Opportunities to participate in Communities of Inclusion, fostering belonging, equity, and the sharing of diverse perspectives across our team

Want to make a difference in your career? Consider this opportunity.

Here is what you will be doing:

• Lead the development and implementation of Ontario Health's performance and accountability responsibilities, including those related to applicable legislation and regulation, the Ministry-Ontario Health Integrated Accountability Agreement, the Annual Business Plan and Service Accountability Agreements.

• Establish, monitor, and evaluate health system performance against priorities and targets, using data and evidence to identify risks, trends, opportunities, and future impacts.

• Negotiate performance plans and targets with health service providers, mobilize commitment to shared outcomes and support accountability for agreed-upon results.

• Advance regional and local health system performance by participating in and/or leading sector-specific committees and working groups focused on system improvement.

• Contribute to policies, procedures, tools and strategies that strengthen performance management, funding planning and proactive issue resolution.

• Build trusted relationships with providers and stakeholders, including community and advocacy groups, municipal governments, agencies, province-wide programs and community organizations.

Leadership impact:

• Collaborate across regions to develop and implement coordinated strategies, goals and initiatives that support consistent, high-performing health system delivery.

• Provide leadership, guidance and management to Performance, Accountability and Funding Allocation staff in alignment with public sector standards, ministry directives, Ontario Health policies and accepted business practices.

• Set clear goals, monitor team performance, assign priorities, support development, and conduct performance appraisals to help team members achieve their objectives.

• Accountable for hiring, training and development, performance management and workforce planning for the department, in consultation with Human Resources, as required.

Here is what you will need to be successful:

Education and Experience

• Master's degree in health administration, health planning, business administration or a related field; or an equivalent combination of post-secondary education and experience in a health care environment

• Minimum of 10 years of relevant experience including 5 years of experience leading, developing, and supporting teams via projects, programs and/or people leadership.

• CPA designation

Knowledge and Skills

• Communication and interpersonal skills, to work effectively with other leaders and staff, and to liaise with colleagues across Ontario Health, partners and stakeholders.

• Experience working collaboratively within and across teams.

• Demonstrated abilities to understand local health issues, priorities and needs while recognizing the broader trends in health care policy and system development.

• Demonstrated leadership in facilitation and negotiation with multiple stakeholders and service providers.

• Proven ability to build, enhance and maintain strategic relationships with the community, local and provincial governments, health service providers and others.

• Effective communication skills including listening, writing, presenting, articulate conveyance of messages in an honest, open, transparent and straight-forward style.

• Experience in analyzing and interpreting performance data, including financial/statistical data and quality indicators.

• Experience in risk management and demonstrated capacity to identify and respond quickly to emerging issues and priorities

• Strong Change Management Skills: Able to focus priorities and drive for positive change; encourages and holds themselves and others accountable.

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