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Apple Store Jobs (NOW HIRING)

Apple

E-commerce Strategist

Austin, TX · On-site

$81K - $93K/yr

Here on the Apple Store Online team, we are responsible for Apple's largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn ...

Apple

iOS Engineer-Apple TV

Cupertino, CA · On-site

$63.75 - $88/hr

Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. Here, you'll do more than join something - you'll add ...

Apple

iOS Engineer-Apple TV

Cupertino, CA · On-site

$63.75 - $88/hr

Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. Here, you'll do more than join something - you'll add ...

Apple

Designer, Interactive

Sunnyvale, CA · On-site

... App, Apple Store Online, and Digital In-Store. We partner with teams across the company to create, scale, and deliver outstanding experiences that brings the magic of Apple products to every ...

Apple

iOS Engineer-Apple TV

Cupertino, CA

$150K - $277K/yr

Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. Here, you'll do more than join something - you'll add ...

Apple

iOS Engineer-Apple TV

Cupertino, CA

$150K - $277K/yr

Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. Here, you'll do more than join something - you'll add ...

Apple

Sr. Art Director, Interactive

Sunnyvale, CA · On-site

... App, Apple Store Online, and Digital In-Store. We partner with teams across the company to create, scale, and deliver outstanding experiences that brings the magic of Apple products to every ...

Apple

Senior Art Director

San Francisco, CA · On-site

... App, Apple Store Online, and Digital In-Store. We partner with teams across the company to create, scale, and deliver outstanding experiences that brings the magic of Apple products to every ...

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How much do apple store jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for apple store in the United States is $19.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Apple Store Specialist, and why are they important?

To thrive as an Apple Store Specialist, you need strong product knowledge, customer service skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and Apple's proprietary devices and software is essential. Outstanding communication, teamwork, and problem-solving abilities help you connect with customers and colleagues. These skills ensure you can deliver memorable experiences, drive sales, and maintain Apple's high standard of customer satisfaction.

What are some common challenges faced by Apple Store employees, and how can they be addressed?

Apple Store employees often encounter challenges such as managing high customer traffic during product launches, adapting to rapidly changing technology, and balancing customer service with sales targets. Success in this role often requires strong communication skills, resilience under pressure, and ongoing learning to stay updated on Apple’s latest products and features. Teamwork and collaboration are essential, as employees frequently assist each other to ensure a seamless customer experience. Regular training and support from management help staff overcome these challenges and provide exceptional service.

What are Apple Store employees?

Apple Store employees are retail staff who work at Apple’s physical retail locations. Their roles typically include assisting customers with purchasing Apple products, providing technical support and troubleshooting, managing product displays, and offering information about Apple services. Employees can serve in various positions such as Specialists, Geniuses (technical support), Creatives (trainers), and leadership roles. They are trained to deliver excellent customer service and uphold Apple’s brand standards while helping customers with their technology needs.

What is the difference between Apple Store Specialist vs Apple Store Technician?

AspectApple Store SpecialistApple Store Technician
Required CredentialsHigh school diploma or equivalent; Apple certificationsApple certifications; technical training
Work EnvironmentCustomer service-focused, retail settingTechnical repair and support, retail setting
Employer & Industry UsageApple retail stores, customer-facing rolesApple retail stores, technical support roles
Common Search & ComparisonCustomer service, sales, retailTechnical support, repairs, troubleshooting

Apple Store Specialists focus on customer service and sales, assisting customers with product information and purchases. Apple Store Technicians handle technical repairs and troubleshooting of Apple devices. Both roles work in Apple retail stores but differ in their primary responsibilities and required skills.

More about Apple Store jobs
What cities are hiring for Apple Store jobs? Cities with the most Apple Store job openings:
What states have the most Apple Store jobs? States with the most job openings for Apple Store jobs include:
What job categories do people searching Apple Store jobs look for? The top searched job categories for Apple Store jobs are:
Apple Store jobs near you
Infographic showing various Apple Store job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 7% Part Time, and 6% Contract. Highlights an 50% Physical, and 50% Remote job distribution, with an average salary of $41,528 per year, or $20 per hour.
E-commerce Strategist

E-commerce Strategist

Apple

Austin, TX • On-site

$81K - $93K/yr

Full-time

Re-posted 4 days ago

Apple rating

8.1

Company rating: 8.1 out of 10

Based on 667 frontline employees who took The Breakroom Quiz

5th of 30 rated technology retailers

Job description

Imagine what you could do here! The people here at Apple don't just create products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.
Here on the Apple Store Online team, we are responsible for Apple's largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.
The Digital Experience team defines and evolves the strategic vision and end-to-end customer experience for apple.com, the Apple Store App, and global expansion of Apple's online store. As part of the team, you'll be focused on creating our future e-commerce strategy and initiatives and optimizing the current shopping experience. You will work to innovate, elevate, and expand our online store and create the best-in-class experiences for our customers.
Description
This role will build the strategic vision, innovate on new shopping experiences, and evolve the customer journey for Apple Store Online. Help us lead some of Apple Retail's most significant experiences, overseeing end-to-end planning and program management of numerous projects to stitch together a singular cohesive shopping experience. You will cultivate strategic business priorities and develop multiyear business plans to drive growth and revenue targets, while optimizing the performance of our existing e-commerce experience.
This role will collaborate across diverse cross functional teams from customer insights, product management, merchandizing, and design to develop the future vision and experience on Apple's digital platforms. From assessing global industry trends to analyzing quantitative data and behavioral consumer insights, you will identify and pursue new business opportunities and customer-centric focus areas.
Minimum Qualifications
7+ years of work experience, with 2+ years in strategy or customer experience function.
Experience in any of the following areas: e-commerce, category management, strategy development.
Preferred Qualifications
4+ years of work experience in strategy development, customer experience, or customer journey function.
Demonstrated success of developing impactful initiatives that drive business growth or address clear long-term objectives.
Exceptional verbal and written communication, storytelling, and presentation skills, including proficiency in Keynote, Powerpoint, Google Slides, or equivalent.
Proactive self-starter with an outstanding ability to identify opportunities, simplify complex initiatives into streamlined customer experiences, and work through ambiguity to define clarity.
Strong track record of problem solving with a bias towards action and results, while maintaining extreme attention to detail and resourcefulness.
Fosters relationships and builds bridges across teams, leading through influence and flexibly adapting to feedback.
Demonstrates Apple's values of inclusion and diversity.
Experience in P&L management, conversion optimization, financing, and subscriptions a plus.
BA/BS or equivalent experience desired. MBA or equivalent experience a plus.

What Apple employees say

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976

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