1

Apple Store Jobs in Virginia (NOW HIRING)

As a Manager at an Apple Store, you lead, coach, and develop a team who delivers exceptional customer experiences. You prioritize actively participating in customer interactions with team members ...

New

Support your peers throughout the store as needed by sharing knowledge about Apple's products, services, and purchase options, and assist in offering ownership opportunities. Maintain accuracy and ...

A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...

A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...

A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...

Support your peers throughout the store as needed by sharing knowledge about Apple's products, services, and purchase options, and assist in offering ownership opportunities. Maintain accuracy and ...

Support your peers throughout the store as needed by sharing knowledge about Apple's products, services, and purchase options, and assist in offering ownership opportunities. Maintain accuracy and ...

A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...

A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store. A Genius excels in repairing relationships with ...

Support your peers throughout the store as needed by sharing knowledge about Apple's products, services, and purchase options, and assist in offering ownership opportunities. Maintain accuracy and ...

next page

Showing results 1-20

Apple Store information

See Virginia salary details

$11

$19

$26

How much do apple store jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for apple store in Virginia is $19.79, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $23.85 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Apple Store Specialist, and why are they important?

To thrive as an Apple Store Specialist, you need strong product knowledge, customer service skills, and typically a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and Apple's proprietary devices and software is essential. Outstanding communication, teamwork, and problem-solving abilities help you connect with customers and colleagues. These skills ensure you can deliver memorable experiences, drive sales, and maintain Apple's high standard of customer satisfaction.

What are some common challenges faced by Apple Store employees, and how can they be addressed?

Apple Store employees often encounter challenges such as managing high customer traffic during product launches, adapting to rapidly changing technology, and balancing customer service with sales targets. Success in this role often requires strong communication skills, resilience under pressure, and ongoing learning to stay updated on Apple’s latest products and features. Teamwork and collaboration are essential, as employees frequently assist each other to ensure a seamless customer experience. Regular training and support from management help staff overcome these challenges and provide exceptional service.

What are Apple Store employees?

Apple Store employees are retail staff who work at Apple’s physical retail locations. Their roles typically include assisting customers with purchasing Apple products, providing technical support and troubleshooting, managing product displays, and offering information about Apple services. Employees can serve in various positions such as Specialists, Geniuses (technical support), Creatives (trainers), and leadership roles. They are trained to deliver excellent customer service and uphold Apple’s brand standards while helping customers with their technology needs.

What is the difference between Apple Store Specialist vs Apple Store Technician?

AspectApple Store SpecialistApple Store Technician
Required CredentialsHigh school diploma or equivalent; Apple certificationsApple certifications; technical training
Work EnvironmentCustomer service-focused, retail settingTechnical repair and support, retail setting
Employer & Industry UsageApple retail stores, customer-facing rolesApple retail stores, technical support roles
Common Search & ComparisonCustomer service, sales, retailTechnical support, repairs, troubleshooting

Apple Store Specialists focus on customer service and sales, assisting customers with product information and purchases. Apple Store Technicians handle technical repairs and troubleshooting of Apple devices. Both roles work in Apple retail stores but differ in their primary responsibilities and required skills.

What are popular job titles related to Apple Store jobs in Virginia? For Apple Store jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Apple Store jobs in Virginia look for? The top searched job categories for Apple Store jobs in Virginia are:
What cities in Virginia are hiring for Apple Store jobs? Cities in Virginia with the most Apple Store job openings:
Infographic showing various Apple Store job openings in Virginia as of July 2026, with employment types broken down into 82% Full Time, 9% Part Time, and 9% Temporary. Highlights an 100% In-person job distribution, with an average salary of $41,172 per year, or $19.8 per hour.

US-Manager

Apple

Richmond, VA • On-site

Full-time

Posted 3 days ago

New


Apple rating

8.0

Company rating: 8.0 out of 10

Based on 675 frontline employees who took The Breakroom Quiz

7th of 30 rated technology retailers


Job description

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Manager at an Apple Store, you lead, coach, and develop a team who delivers exceptional customer experiences. You prioritize actively participating in customer interactions with team members throughout the store to achieve performance goals and business priorities.
A Manager is responsible for driving the performance of key goals within assigned areas of the store, in addition to company priorities. You work alongside and collaborate with others to execute strategy and deliver on Apple's goals.
Description
Lead a team, developing and empowering each team member to learn, grow, and achieve performance and developmental goals.
Assist with recruiting, training, developing, and retaining a diverse, high-performing team.
Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and making sure that business priorities are met and exceptional customer service is delivered.
Address customer and team member concerns and escalations, and partner with leadership and key business or People partners when appropriate.
Drive business priorities and achieve store performance goals by planning and executing operational strategies within assigned functional areas.
Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member, and financial information.
Perform other tasks as needed.
Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.
Demonstrate Apple's values of inclusion and diversity in daily activities.
Be a role model for inclusive leadership behaviors and build, develop, and retain diverse teams.
Take action to create a safe, respectful, and inclusive environment for all team members.
Minimum Qualifications
You should:
Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
Be proficient in written and spoken English (sign language supported).
Have experience leading others in retail, sales, or a related field.
Preferred Qualifications
You can:
Exceed goals successfully, and persist in accomplishing objectives despite obstacles and setbacks.
Follow through on commitments and establish mechanisms to encourage others to do the same.
Instill trust within the team and operate with a high level of integrity.
Make timely and sound decisions by asking questions and using analytics, experience, and judgment.
Communicate with excellence, and tailor your communication style to different audiences.
Develop others through mentorship, coaching, and effective feedback.
Provide support and guide others through challenges while remaining calm in a fast-paced and constantly changing retail environment.
Resolve conflict and settle differences in productive ways.

What Apple employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Apple logo

About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976