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Apple Service Jobs (NOW HIRING)

Apple

Senior Software Engineer - Compute

Cupertino, CA · On-site

$151K - $199K/yr

The Apple Service Engineering (ASE) team builds and provides systems and infrastructure that power Apple's services (such as iCloud, Apple Music, Apple Intelligence, and Maps). We are the foundation ...

Apple

Senior Software Engineer - Compute

Cupertino, CA

$184K - $324K/yr

The Apple Service Engineering (ASE) team builds and provides systems and infrastructure that power Apple's services (such as iCloud, Apple Music, Apple Intelligence, and Maps). We are the foundation ...

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How much do apple service jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for apple service in the United States is $20.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.

What are Apple Service jobs?

Apple Service jobs refer to positions that involve providing technical support, customer service, and repairs for Apple products such as iPhones, Macs, iPads, and other devices. Employees in these roles may work at Apple Stores as Geniuses or technical specialists, or at authorized service providers. Their main responsibilities include diagnosing issues, performing repairs, assisting customers with troubleshooting, and ensuring a high level of customer satisfaction. These jobs require strong communication skills, technical knowledge, and a passion for helping others.

Can I work for Apple support from home?

Apple Support roles can sometimes be performed remotely, especially for customer service positions that involve phone, chat, or email support. However, some technical or hardware support roles may require working on-site or at designated Apple locations, and specific job requirements such as certifications or equipment may apply.

What is the highest paying job at Apple?

At Apple, executive roles such as Senior Vice President or Chief Operating Officer are among the highest paying positions, often earning multi-million dollar compensation packages that include salary, bonuses, and stock options. These roles typically require extensive experience, leadership skills, and a track record of success in the technology industry.

What are some common challenges faced by Apple Service technicians and how can they be overcome?

Apple Service technicians often encounter challenges such as rapidly diagnosing complex hardware and software issues, keeping up with frequent device updates, and managing high customer expectations for quick resolutions. Staying updated through Apple's official training programs and certification courses is essential to maintain technical proficiency. Additionally, strong communication and problem-solving skills help technicians explain solutions clearly to customers and work efficiently with team members. Building experience with a variety of Apple products and collaborating closely with colleagues can make troubleshooting more effective and foster a supportive work environment.

How much does Apple pay per hour?

Apple Service technicians typically earn between $15 and $25 per hour, depending on experience, location, and specific role. Entry-level positions may start at the lower end, while experienced technicians or those with specialized skills can earn higher wages. Compensation often includes benefits and opportunities for advancement within the company.

What is the difference between Apple Service vs Apple Technician?

AspectApple ServiceApple Technician
CertificationsApple Certified Technician, Apple Service CertificationApple Certified Technician, Apple Service Certification
Work EnvironmentApple Stores, authorized service providersApple Stores, authorized service providers
Job RoleProvides repair, maintenance, and customer support for Apple productsDiagnoses and repairs hardware/software issues on Apple devices
Employer & IndustryApple Inc., authorized service providersApple Inc., authorized service providers

Both Apple Service and Apple Technician roles involve repairing and maintaining Apple products, often requiring similar certifications. However, Apple Service may encompass a broader customer support role, while Apple Technicians focus more on technical diagnosis and hardware repairs. Both positions are found in Apple Stores and authorized service centers, serving the same industry needs.

Is it hard to get hired by Apple?

Getting hired for an Apple Service role can be competitive, as the company seeks candidates with technical skills, customer service experience, and relevant certifications. The hiring process often involves multiple interviews and assessments to evaluate technical knowledge and interpersonal skills.

What are the key skills and qualifications needed to thrive as an Apple Service Technician, and why are they important?

To thrive as an Apple Service Technician, you need strong technical troubleshooting abilities, knowledge of Apple hardware and software, and typically an Apple Certified Mac Technician (ACMT) certification. Familiarity with diagnostic tools, Apple’s proprietary service systems, and customer management platforms is commonly required. Excellent communication, patience, and a customer-focused attitude are vital soft skills for this role. These competencies ensure efficient device repairs, high-quality customer service, and uphold Apple’s standards for technical support.
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Apple Service jobs near you
Infographic showing various Apple Service job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 5% Part Time, and 6% Contract. Highlights an 41% Physical, and 59% Remote job distribution, with an average salary of $42,022 per year, or $20.2 per hour.
Storage Infrastructure - Apple Service Engineering

Storage Infrastructure - Apple Service Engineering

Apple

Seattle, WA • On-site

$122K - $160K/yr

Full-time

Posted 7 days ago

Apple rating

8.0

Company rating: 8.0 out of 10

Based on 675 frontline employees who took The Breakroom Quiz

7th of 30 rated technology retailers

Job description

Apple Services Engineering (ASE) designs, builds, and operates the cloud infrastructure, server systems, and platform technologies that power many of Apple's most beloved experiences.
Within ASE, the Storage Platforms organization develops the systems that store, protect, and serve Apple's data at massive scale, with a mission to deliver storage that is durable, secure, highly available, and operated with excellence.
Engineers on this team will have the rare opportunity to work on storage device-optimized low-level storage, large-scale distributed systems, and high-performance IO stacks operating at mission-critical levels of availability and durability.
Each component is being built using first principles from the ground up to unlock optimization opportunities at every layer of the stack. Being part of Apple Services Engineering organization opens the door to exerting cross-functional influence and making a more significant organizational impact.
If you are passionate about large scale distributed systems, operational excellence, and creating resilient platforms that enable innovation across Apple, we would love to hear from you.
Description
We are looking for collaborative, curious, and pragmatic Software Engineers to be part of this innovative team. In this role, you will:
Shape the product's features and architecture as it scales orders of magnitude
Demonstrate passion for large-scale distributed systems and creating robust storage solutions
Minimum Qualifications
3 years of professional software development experience
Strong analytical and problem-solving skills, with meticulous attention to detail.
Experience in building storage systems
2+ years of coding in one or more of these programming languages: Rust, C++, Java or C#
Experience with scripting languages (Bash, Python, Perl)
Bachelor's Degree in Computer Science, an engineering-related field, or equivalent related experience.
Preferred Qualifications
Excellent knowledge of software testing methodologies & practices
Deep understanding of core computer science concepts, including data structures, algorithms, and concurrency.
Solid grasp of distributed systems fundamentals such as fault tolerance, consistency, and distributed rate limiting.
Experience designing and operating large-scale distributed systems such as databases or storage platforms.
Proficient with UNIX/Linux

What Apple employees say

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976

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