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Apple Service Jobs (NOW HIRING)

The Apple Service Engineering (ASE) team builds and provides systems and infrastructure that fuel Apple's services (such as Apple TV, App Store, Apple Music, Apple Fitness, iCloud, Siri, and Maps)

Compute SRE

Seattle, WA

$120K - $210K/yr

The Apple Services Engineering(ASE) team builds and provides systems and infrastructure that power Apple's services (such as iCloud, iTunes, Siri, and Maps). We are the foundation on which Apple ...

Join the Apple Service Engineering (ASE) team and drive innovation that matters! The ASE team builds and provides systems and infrastructure that fuel Apple's services. As part of this team, you will ...

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Apple Service information

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How much do apple service jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for apple service in the United States is $20.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.19 per hour, depending on experience, location, and employer.

Does Apple still allow work from home?

Apple Service roles traditionally require on-site work at Apple retail stores or authorized service providers, and remote work options are limited. Some corporate positions may offer flexible or hybrid schedules, but customer-facing roles generally need to be performed in person to provide hands-on support and repairs.

What are Apple Service jobs?

Apple Service jobs refer to positions that involve providing technical support, customer service, and repairs for Apple products such as iPhones, Macs, iPads, and other devices. Employees in these roles may work at Apple Stores as Geniuses or technical specialists, or at authorized service providers. Their main responsibilities include diagnosing issues, performing repairs, assisting customers with troubleshooting, and ensuring a high level of customer satisfaction. These jobs require strong communication skills, technical knowledge, and a passion for helping others.

What job at Apple pays the most?

At Apple, executive roles such as Senior Vice President or Chief Operating Officer typically have the highest salaries, often including substantial bonuses and stock options. These positions require extensive experience, leadership skills, and often advanced degrees. Compensation varies based on responsibilities and performance, but executive roles generally top the pay scale within the company.

What are some common challenges faced by Apple Service technicians and how can they be overcome?

Apple Service technicians often encounter challenges such as rapidly diagnosing complex hardware and software issues, keeping up with frequent device updates, and managing high customer expectations for quick resolutions. Staying updated through Apple's official training programs and certification courses is essential to maintain technical proficiency. Additionally, strong communication and problem-solving skills help technicians explain solutions clearly to customers and work efficiently with team members. Building experience with a variety of Apple products and collaborating closely with colleagues can make troubleshooting more effective and foster a supportive work environment.

How much does Apple pay per hour?

Apple Service technicians typically earn between $15 and $25 per hour, depending on experience, location, and specific role. Entry-level positions may start at the lower end, while experienced technicians or those with specialized skills can earn higher wages. Certifications in Apple products and customer service skills can also influence pay rates.

What is the difference between Apple Service vs Apple Technician?

AspectApple ServiceApple Technician
CertificationsApple Certified Technician, Apple Service CertificationApple Certified Technician, Apple Service Certification
Work EnvironmentApple Stores, authorized service providersApple Stores, authorized service providers
Job RoleProvides repair, maintenance, and customer support for Apple productsDiagnoses and repairs hardware/software issues on Apple devices
Employer & IndustryApple Inc., authorized service providersApple Inc., authorized service providers

Both Apple Service and Apple Technician roles involve repairing and maintaining Apple products, often requiring similar certifications. However, Apple Service may encompass a broader customer support role, while Apple Technicians focus more on technical diagnosis and hardware repairs. Both positions are found in Apple Stores and authorized service centers, serving the same industry needs.

Is it hard to get hired by Apple?

Getting hired as an Apple Service technician can be competitive, requiring relevant technical skills, certifications, and customer service experience. The hiring process often involves multiple interviews and assessments to evaluate technical knowledge and problem-solving abilities.

What are the key skills and qualifications needed to thrive as an Apple Service Technician, and why are they important?

To thrive as an Apple Service Technician, you need strong technical troubleshooting abilities, knowledge of Apple hardware and software, and typically an Apple Certified Mac Technician (ACMT) certification. Familiarity with diagnostic tools, Apple’s proprietary service systems, and customer management platforms is commonly required. Excellent communication, patience, and a customer-focused attitude are vital soft skills for this role. These competencies ensure efficient device repairs, high-quality customer service, and uphold Apple’s standards for technical support.
More about Apple Service jobs
What cities are hiring for Apple Service jobs? Cities with the most Apple Service job openings:
What states have the most Apple Service jobs? States with the most job openings for Apple Service jobs include:
Head of US Carrier Partnerships and Global Services Business Development

Head of US Carrier Partnerships and Global Services Business Development

Apple

Culver City, CA • On-site

$191K - $344K/yr

Full-time

Medical, Dental, Retirement

Posted 2 days ago


Apple rating

8.1

Company rating: 8.1 out of 10

Based on 661 frontline employees who took The Breakroom Quiz

6th of 30 rated technology retailers


Job description

Come be a part of one of the fastest growing businesses at Apple. Apple’s Services team is seeking an experienced, thoughtful and entrepreneurial leader with a passion for media and entertainment to help grow its Services businesses.
Description
You will be supporting the Apple Services team’s global growth efforts with a focus on developing and growing distribution and partnership opportunities , negotiation of deal frameworks and terms, as well as helping to prioritize the platform solutions needed to support this area of the business.
The role requires a highly motivated, high energy, proactive and experienced team player with great attention to detail who is able to work with multitude of internal and external teams to meet strategic, business objectives. The successful candidate needs to be a self-starter, and able to develop and manage partnerships with 3rd parties to distribute and market Apple’s media and entertainment services.
Lastly you must be able to thrive in a fast-moving, complex environment.","responsibilities":"Lead our US Carrier and Services Bundles BD team, negotiating with distribution partners to ensure that Apple services are made available to large volumes of customers and marketed in accordance with Apple’s high standards.
Help to build business models and programs that help partners to achieve their business goals.
Work with business teams to negotiate terms with rights holders that enable the partnerships.
Assist in the project management of the integration of the partner into the Apple’s service platforms.
Lead team with responsibility of managing the ongoing commercial relationships with partners including reporting, analysis and contract renegotiations.
Utilize critical performance metrics to analyze, develop and implement growth programs, insights and opportunities.
Partner closely with cross functional leaders and teams.
This role involves significant travel.
Preferred Qualifications
MBA or equivalent degree
Passion, energy and drive to develop and grow multi-million dollar business programs globally.
Exceptional business development, negotiation and partnership management track record.
Strong command of business and financial modeling.
Adept at effectively communicating to a wide range of leaders and constituents across functions, organizational levels and cultures; including regular senior executive communications
Strong project management capability with exceptional attention to detail.
Deep experience working with/for US Carrier and Global Streaming Media Services.
Minimum Qualifications
Minimum of 15 years of relevant industry work experience in managing or building partnerships for media or entertainment services with Carriers, MVPDs, Financial Services and other 3rd party media entertainment companies.
Direct experience managing an experienced team of business development professionals.
Strong understanding of the US Carrier, and OTT landscape.
Strong business network at Senior Executive level.
Proven track record of successful negotiation and outcomes with both 3rd parties and cross-functional efforts within a large business structure.
Ability to create and drive business vision, in order to lead broad cross functional teams to achieve project goals.
BA/BS degree in Business or related
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $191,400 and $344,900, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

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About Apple

Sourced by ZipRecruiter

Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.

Industry

Computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Cupertino, CA, US

Year founded

1976