Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...
Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...
Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...
Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...
Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...
Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...
Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...
Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...
Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...
Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...
Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...
Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...
Apple Business Account Executive
Atlanta, GA · On-site
$170K - $255K/yr
At Apple, we obsess over how people experience our products and services. You not only meet our customers' expectations but exceed them. Bachelor's degree or equivalent experience. Minimum ...
Apple Business Account Executive
Atlanta, GA · On-site
$170K - $255K/yr
At Apple, we obsess over how people experience our products and services. You not only meet our customers' expectations but exceed them. Bachelor's degree or equivalent experience. Minimum ...
Apple Business Account Executive
Atlanta, GA · On-site
$170K - $255K/yr
At Apple, we obsess over how people experience our products and services. You not only meet our customers' expectations but exceed them. Bachelor's degree or equivalent experience. Minimum ...
Apple Business Account Executive
Atlanta, GA · On-site
$170K - $255K/yr
At Apple, we obsess over how people experience our products and services. You not only meet our customers' expectations but exceed them. Bachelor's degree or equivalent experience. Minimum ...
Apple Business Account Executive
Atlanta, GA · On-site
$170K - $255K/yr
At Apple, we obsess over how people experience our products and services. You not only meet our customers' expectations but exceed them. Bachelor's degree or equivalent experience. Minimum ...
Apple Business Account Executive
Atlanta, GA · On-site
$170K - $255K/yr
At Apple, we obsess over how people experience our products and services. You not only meet our customers' expectations but exceed them. Bachelor's degree or equivalent experience. Minimum ...
APPLE CHAMPION
$14 - $18.50/hr
We are passionate about customer service and developing long-term customer relationships. We are ... We are currently seeking a self-motivated, results oriented APPLE CHAMPION . It is Micro Center ...
APPLE CHAMPION
$14 - $18.50/hr
We are passionate about customer service and developing long-term customer relationships. We are ... We are currently seeking a self-motivated, results oriented APPLE CHAMPION . It is Micro Center ...
APPLE CHAMPION
$14 - $18.50/hr
We are passionate about customer service and developing long-term customer relationships. We are ... We are currently seeking a self-motivated, results oriented APPLE CHAMPION . It is Micro Center ...
Quick apply
APPLE CHAMPION
$14 - $18.50/hr
We are passionate about customer service and developing long-term customer relationships. We are ... We are currently seeking a self-motivated, results oriented APPLE CHAMPION . It is Micro Center ...
APPLE CHAMPION
Duluth, GA · On-site
$14 - $18.50/hr
We are passionate about customer service and developing long-term customer relationships. We are ... We are currently seeking a self-motivated, results oriented APPLE CHAMPION . It is Micro Center ...
APPLE CHAMPION
Duluth, GA · On-site
$14 - $18.50/hr
We are passionate about customer service and developing long-term customer relationships. We are ... We are currently seeking a self-motivated, results oriented APPLE CHAMPION . It is Micro Center ...
Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...
Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...
Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...
Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...
Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...
Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...
Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...
Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...
Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...
Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...
Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...
Description Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on ...
Apple iOS Developer
Atlanta, GA · On-site
$49.75 - $68.50/hr
Company Overview iboss is a leading AI-powered Zero Trust SASE (Secure Access Service Edge ... Strong understanding of UI/UX principles and Apple's Human Interface Guidelines. * Bachelor ...
Apple iOS Developer
Atlanta, GA · On-site
$49.75 - $68.50/hr
Company Overview iboss is a leading AI-powered Zero Trust SASE (Secure Access Service Edge ... Strong understanding of UI/UX principles and Apple's Human Interface Guidelines. * Bachelor ...
Own Your Business - with the Support of a National Brand Apple Roofing is looking for experienced ... Provide high-touch, professional service that builds trust and earns referrals. * Stay Organized
Own Your Business - with the Support of a National Brand Apple Roofing is looking for experienced ... Provide high-touch, professional service that builds trust and earns referrals. * Stay Organized
Apple Service information
What are Apple Service jobs?
Apple Service jobs refer to positions that involve providing technical support, customer service, and repairs for Apple products such as iPhones, Macs, iPads, and other devices. Employees in these roles may work at Apple Stores as Geniuses or technical specialists, or at authorized service providers. Their main responsibilities include diagnosing issues, performing repairs, assisting customers with troubleshooting, and ensuring a high level of customer satisfaction. These jobs require strong communication skills, technical knowledge, and a passion for helping others.
Can I work for Apple support from home?
Apple Support roles can sometimes be performed remotely, especially for customer service positions that involve phone, chat, or email support. However, some technical or hardware support roles may require working on-site or at designated Apple locations, and specific job requirements such as certifications or equipment may apply.
What is the highest paying job at Apple?
At Apple, executive roles such as Senior Vice President or Chief Operating Officer are among the highest paying positions, often earning multi-million dollar compensation packages that include salary, bonuses, and stock options. These roles typically require extensive experience, leadership skills, and a track record of success in the technology industry.
What are some common challenges faced by Apple Service technicians and how can they be overcome?
Apple Service technicians often encounter challenges such as rapidly diagnosing complex hardware and software issues, keeping up with frequent device updates, and managing high customer expectations for quick resolutions. Staying updated through Apple's official training programs and certification courses is essential to maintain technical proficiency. Additionally, strong communication and problem-solving skills help technicians explain solutions clearly to customers and work efficiently with team members. Building experience with a variety of Apple products and collaborating closely with colleagues can make troubleshooting more effective and foster a supportive work environment.
How much does Apple pay per hour?
Apple Service technicians typically earn between $15 and $25 per hour, depending on experience, location, and specific role. Entry-level positions may start at the lower end, while experienced technicians or those with specialized skills can earn higher wages. Compensation often includes benefits and opportunities for advancement within the company.
What is the difference between Apple Service vs Apple Technician?
| Aspect | Apple Service | Apple Technician |
|---|---|---|
| Certifications | Apple Certified Technician, Apple Service Certification | Apple Certified Technician, Apple Service Certification |
| Work Environment | Apple Stores, authorized service providers | Apple Stores, authorized service providers |
| Job Role | Provides repair, maintenance, and customer support for Apple products | Diagnoses and repairs hardware/software issues on Apple devices |
| Employer & Industry | Apple Inc., authorized service providers | Apple Inc., authorized service providers |
Both Apple Service and Apple Technician roles involve repairing and maintaining Apple products, often requiring similar certifications. However, Apple Service may encompass a broader customer support role, while Apple Technicians focus more on technical diagnosis and hardware repairs. Both positions are found in Apple Stores and authorized service centers, serving the same industry needs.
Is it hard to get hired by Apple?
Getting hired for an Apple Service role can be competitive, as the company seeks candidates with technical skills, customer service experience, and relevant certifications. The hiring process often involves multiple interviews and assessments to evaluate technical knowledge and interpersonal skills.
What are the key skills and qualifications needed to thrive as an Apple Service Technician, and why are they important?
To thrive as an Apple Service Technician, you need strong technical troubleshooting abilities, knowledge of Apple hardware and software, and typically an Apple Certified Mac Technician (ACMT) certification. Familiarity with diagnostic tools, Apple’s proprietary service systems, and customer management platforms is commonly required. Excellent communication, patience, and a customer-focused attitude are vital soft skills for this role. These competencies ensure efficient device repairs, high-quality customer service, and uphold Apple’s standards for technical support.
What are popular job titles related to Apple Service jobs in Georgia? For Apple Service jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Apple Service jobs in Georgia look for? The top searched job categories for Apple Service jobs in Georgia are:
$15.75 - $18.25/hr
Full-time
Medical, Dental, Retirement
Posted 4 days ago
Apple rating
8.0
Based on 675 frontline employees who took The Breakroom Quiz
7th of 30 rated technology retailers
Job description
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.
As a Specialist, you build brand loyalty and create owners of Apple products and services. You’re dedicated to selling and delivering a customer service experience that is unlike any other. A Specialist is curious - you ask questions to learn about our customers’ needs, customizing recommendations to enrich their lives.
Description
Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.
Understand and proactively stay up to date on Apple’s products, services, purchase options, and Product Zone sales processes.
Support your peers throughout the store as needed by sharing knowledge about Apple’s products, services, and purchase options, and assist in offering ownership opportunities.
Maintain accuracy and follow guidance.
Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.
Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.
Demonstrate Apple’s values of inclusion and diversity in daily activities.
Preferred Qualifications
You can:
Demonstrate knowledge of Apple products and services.
Personalize solutions based on customer needs, and effectively communicate them.
Work in a fast-paced environment, often supporting multiple customers at the same time.
Work in a team environment, demonstrating shared responsibility and accountability with other team members.
Be curious and open to learning from others and helping each other grow.
Learn about and deepen your understanding of Apple products and services, and third-party products, to enhance the customer experience.
Be trusted with sensitive or confidential information, keeping with Apple’s core values.
Minimum Qualifications
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New York, New Jersey, Ohio, Vermont, Virginia, Washington, or Washington DC locations select a store and view pay information.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
As a Specialist, you build brand loyalty and create owners of Apple products and services. You’re dedicated to selling and delivering a customer service experience that is unlike any other. A Specialist is curious - you ask questions to learn about our customers’ needs, customizing recommendations to enrich their lives.
Description
Deliver excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting products and services, and educating customers on relevant ways to buy products.
Understand and proactively stay up to date on Apple’s products, services, purchase options, and Product Zone sales processes.
Support your peers throughout the store as needed by sharing knowledge about Apple’s products, services, and purchase options, and assist in offering ownership opportunities.
Maintain accuracy and follow guidance.
Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.
Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.
Demonstrate Apple’s values of inclusion and diversity in daily activities.
Preferred Qualifications
You can:
Demonstrate knowledge of Apple products and services.
Personalize solutions based on customer needs, and effectively communicate them.
Work in a fast-paced environment, often supporting multiple customers at the same time.
Work in a team environment, demonstrating shared responsibility and accountability with other team members.
Be curious and open to learning from others and helping each other grow.
Learn about and deepen your understanding of Apple products and services, and third-party products, to enhance the customer experience.
Be trusted with sensitive or confidential information, keeping with Apple’s core values.
Minimum Qualifications
You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
Pay & Benefits
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits
For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New York, New Jersey, Ohio, Vermont, Virginia, Washington, or Washington DC locations select a store and view pay information.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
About Apple
Sourced by ZipRecruiter
Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.
Industry
Computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Cupertino, CA, US
Year founded
1976