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Apartment Rental Office Jobs (NOW HIRING)

Gene B. Glick Company

OFFICE ASSISTANT

Fort Lauderdale, FL · On-site

$16 - $21/hr

... rental office of a given property. The individual must be able to perform the following tasks ... apartment discount as well as an outstanding 401K plan with generous matching. There is also an ...

lp1

Apartment Community Custodian

Montclair, CA

$16.25 - $20.25/hr

Community Area Cleaning - Clean rental office, recreation areas, pool, spa, exercise room, and ... Unit Turnovers - Clean and paint apartment interiors to prepare units for new residents. * Maintain ...

lp1

Apartment Community Custodian

University Place, WA · On-site

$17.25 - $21.75/hr

Community Area Cleaning - Clean rental office, recreation areas, pool, spa, exercise room, and ... Unit Turnovers - Clean and paint apartment interiors to prepare units for new residents. * Maintain ...

lp1

Apartment Community Custodian

Montclair, CA · On-site

$16.25 - $20.25/hr

Community Area Cleaning - Clean rental office, recreation areas, pool, spa, exercise room, and ... Unit Turnovers - Clean and paint apartment interiors to prepare units for new residents. * Maintain ...

lp1

Apartment Community Custodian (A1)

Santa Ana, CA · On-site

$16.75 - $20.75/hr

Community Area Cleaning - Clean rental office, recreation areas, pool, spa, exercise room, and ... Unit Turnovers - Clean and paint apartment interiors to prepare units for new residents. * Maintain ...

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Apartment Rental Office information

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How much do apartment rental office jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for apartment rental office in the United States is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $22.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in an Apartment Rental Office, and why are they important?

To succeed in an Apartment Rental Office, you need strong customer service abilities, organizational skills, and knowledge of leasing procedures, often supported by a high school diploma or relevant real estate certification. Familiarity with property management software, leasing documentation systems, and office productivity tools is typically required. Excellent communication, problem-solving, and interpersonal skills help you build rapport with tenants and handle conflicts professionally. These skills ensure efficient rental operations, high tenant satisfaction, and compliance with housing regulations.

What are some common challenges faced by staff working in an apartment rental office, and how can they be effectively managed?

Staff in an apartment rental office often face challenges such as managing high volumes of tenant inquiries, handling maintenance requests, and resolving conflicts between residents. Effective communication, strong organizational skills, and a customer-focused approach are essential for addressing these issues. Many offices use property management software to streamline processes and maintain updated records, which helps staff stay efficient and responsive. Building strong relationships with both tenants and maintenance teams can also help resolve issues quickly and foster a positive living environment.

What is the difference between Apartment Rental Office vs Leasing Agent?

AspectApartment Rental OfficeLeasing Agent
CredentialsMay require real estate license or property management certificationTypically requires real estate license or leasing certification
Work EnvironmentOffice setting within apartment complex or property management companyOffice and on-site property visits, interacting with prospective tenants
Employer & Industry UsageProperty management companies, apartment complexesReal estate agencies, property management firms
Search & Comparison IntentLooking for property management roles or office-based leasing jobsSeeking leasing positions involving tenant interactions

The Apartment Rental Office typically refers to the administrative hub within a property management company or apartment complex, handling leasing paperwork and tenant inquiries. A Leasing Agent is a role focused on showing units, qualifying tenants, and closing lease agreements. While both roles require similar credentials and work in related environments, the Rental Office is more administrative, whereas the Leasing Agent is more customer-facing and sales-oriented.

What does an apartment rental office do?

An apartment rental office is responsible for managing the leasing process for rental properties within an apartment complex or community. Staff assist prospective tenants with viewing available units, answering questions about amenities and lease terms, processing rental applications, and handling lease agreements. They also provide support to current residents by addressing maintenance requests, collecting rent payments, and enforcing community rules. Overall, the rental office acts as the main point of contact between tenants and property management.
More about Apartment Rental Office jobs
What cities are hiring for Apartment Rental Office jobs? Cities with the most Apartment Rental Office job openings:
What states have the most Apartment Rental Office jobs? States with the most job openings for Apartment Rental Office jobs include:
What job categories do people searching Apartment Rental Office jobs look for? The top searched job categories for Apartment Rental Office jobs are:
Apartment Rental Office jobs near you
Infographic showing various Apartment Rental Office job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, 1% Temporary, and 5% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $40,263 per year, or $19.4 per hour.
OFFICE ASSISTANT

OFFICE ASSISTANT

Gene B. Glick Company

Fort Lauderdale, FL • On-site

$16 - $21/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Gene B. Glick rating

8.3

Company rating: 8.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

30th of 156 rated real estate companies

Job description

Property Office Telephone And Clerical Support

Responsible for providing telephone and clerical support within the rental office of a given property.

The individual must be able to perform the following tasks:

  • Answer incoming calls and monitor voicemail; transferring calls to the appropriate team member or takes messages.
  • Answer informational calls including, but not limited to, calls regarding subsidized programs (e.g., how the programs work, how to get on the waiting list, applicants checking on their position on the waiting list, etc.)
  • Routine typing of forms, reports, and correspondence using word processing equipment where incumbent may assemble data and setup format for material to be typed.
  • Routine clerical duties including opening mail, copying, sorting, filing, and retrieving data.
  • Complete and mail verification forms and documenting receipt on processing checklist.
  • Delivery of notices to residents.
  • Entering of workorders in the Company software.
  • Routine calls to residents to follow-up on workorders, delinquent rent or other matters.
  • Order office supplies as directed by the Property Manager.

Qualifications:

  • High school diploma or the equivalent
  • Basic typing skills, proper use of grammar, spelling, and punctuation.
  • Working familiarity with PCs, calculators, fax machines, copiers, etc.
  • Possess strong oral and written communication skills and display a proactive customer service approach to their working environment.
  • Must have a valid driver's license in the state of residency.
  • Able to work overtime.
  • Must be able to communicate effectively verbally and in writing.
  • Must be able to read and comprehend the English language.

Glick is a great place to work with a family-oriented culture. We offer an excellent benefit package that includes vacation/paid time off, paid holidays, medical, dental, and vision insurance, apartment discount as well as an outstanding 401K plan with generous matching. There is also an excellent opportunity for advancement.

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