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Answering Service Jobs in Indiana (NOW HIRING)

Established team with excellent nurse answering service support for triaged calls * Collaborative physician and APP team with dedicated RN and MA support * Not-for-profit healthcare system with ...

Patient Service Rep I

Carmel, IN · On-site

$16 - $21/hr

The majority of the duties will be answering incoming calls, scheduling appointments and routing ... Excellent customer service skills, including written and verbal communication. * Ability to ...

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Answering Service information

See Indiana salary details

$11

$21

$37

How much do answering service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for answering service in Indiana is $21.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $26.06 per hour, depending on experience, location, and employer.

What is an answering service?

An Answering Service job involves handling inbound calls on behalf of businesses, providing customer support, taking messages, scheduling appointments, and forwarding urgent calls. Agents ensure that no calls go unanswered, often working for medical offices, service providers, or corporate clients. This role requires strong communication skills, professionalism, and the ability to follow client-specific instructions.

What does an answering service do?

A typical day in an answering service involves answering incoming calls, taking messages, transferring calls to the appropriate contacts, and sometimes scheduling appointments or providing general information as instructed by clients. Team members often work in fast-paced environments, either in a call center or remotely, and are expected to follow scripts or guidelines tailored to each client. The role requires staying organized while handling a high volume of calls, multitasking between different software systems, and maintaining a calm and courteous demeanor at all times. Collaboration with supervisors and coworkers is common to resolve unique caller requests or issues and ensure a consistent, high-quality customer experience.

What are the key skills and qualifications needed to thrive in an answering service?

To thrive in an Answering Service role, strong verbal communication skills, active listening, and basic computer literacy are essential, with a high school diploma typically required. Familiarity with multi-line phone systems, call management software, and customer relationship management (CRM) tools is commonly beneficial. Exceptional patience, professionalism, and attention to detail help an individual excel in assisting callers efficiently. These skills are critical for ensuring that all inquiries are handled accurately and that clients and their customers receive prompt, courteous support.

What are the most commonly searched types of Answering Service jobs in Indiana?

The most popular types of Answering Service jobs in Indiana are:

What cities in Indiana are hiring for Answering Service jobs?

Cities in Indiana with the most Answering Service job openings:

Infographic showing various Answering Service job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $45,590 per year, or $21.9 per hour.

Clerical Assistant

Integrity Trade Services

Jeffersonville, IN • On-site

$19/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday


Job description

Position: Clerical Assistant
Pay: $19.00/hour
Shift: Monday - Saturday, 3:30 PM to 12:00 AM
Location: Jeffersonville, IN
Integrity Trade Services is hiring a Clerical Assistant to start IMMEDIATELY at $19.00/hour. Receive comprehensive benefits through ITS upon hire!
Responsibilities
  • Answer and direct phone calls, emails, and other communications
  • Greet visitors and provide general office support
  • Maintain and organize physical and electronic filing systems
  • Enter, update, and verify data in company databases
  • Prepare reports, correspondence, and other documents
Qualifications
  • High school diploma or equivalent required
  • Previous clerical or administrative experience preferred
  • Proficiency with Microsoft Office (Word, Excel, Outlook)
  • Strong organizational and communication skills
  • Ability to handle sensitive information confidentially
Skills
  • Answering Service & 1-10 Incoming Lines
  • Phone call management and email communication
  • Client greeting and data entry
  • Recordkeeping and electronic filing
  • Appointment scheduling and mail processing
Why choose Integrity Trade Services
At Integrity Trade Services, we value our employees by offering a competitive weekly paycheck and a comprehensive benefits package, including medical, dental, and vision insurance. Join a reputable company that prioritizes safety, fairness, and career development.
Interested? Click Apply and check your email for follow-up instructions to complete your candidate profile with us.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
JOB ORDER DATA
Title: Clerical Assistant
Employment Type: Contract
Pay Rate: $19.00
Salary: $0.00
Pay Unit: N/A
Shift: Monday - Saturday, 3:30 PM to 12:00 AM
Start Date: 08/31/2026
Location: Jeffersonville, IN
Address: 300 Hilton Drive, Jeffersonville, IN 47130
Client: Buske Logistics
Public Description: (see above)
Internal Description: (see above)
Required Skills: Answering Service, 1-10 Incoming Lines
Additional Skills/Keywords: Phone call management, email communication, client greeting, data entry, recordkeeping, electronic filing, document preparation, appointment scheduling, mail processing, office supplies inventory, Microsoft Office
Benefits: Healthcare, Dental, Vision, Life Insurance, Short-term Disability, 401K, 401K (matching), Accident Insurance, Life Critical Illness, Behavioral Health, Identity Theft Protection, RX Membership