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Answering Service Jobs in Arizona (NOW HIRING)

Lane Valente Industries

HVAC Dispatcher

Phoenix, AZ · On-site

$18.25 - $24.50/hr

Notify answering service of the schedule and numbers to call in case of emergency. * Know and understand service work order module and service contract. * Active in all facets of dispatch. * Various ...

Lane Valente Industries

HVAC Dispatcher

Phoenix, AZ · On-site

$18.25 - $24.50/hr

Notify answering service of the schedule and numbers to call in case of emergency. * Know and understand service work order module and service contract. * Active in all facets of dispatch. * Various ...

Lane Valente Industries

HVAC Dispatcher

Phoenix, AZ · On-site

$17.50 - $23.50/hr

Notify answering service of the schedule and numbers to call in case of emergency. * Know and understand service work order module and service contract. * Active in all facets of dispatch. * Various ...

Banner Health

Communication Representative

Tucson, AZ · On-site

... answering service for numerous on-call groups/physicians for several facilities by documenting required information from patients, staff and physicians. Contacts designated on-call personnel and ...

Bannerhealth

Communication Representative

Tucson, AZ · On-site

... answering service for numerous on-call groups/physicians for several facilities by documenting required information from patients, staff and physicians. Contacts designated on-call personnel and ...

Dignity Health

Nurse Practitioner

Phoenix, AZ · On-site

$125K - $206K/yr

Takes 1st call after hours and weekends included for all patients on service (ICU/Floor/Tele and after hours for answering service for clinic patients). * One day/week call after 5pm is the minimum ...

CommonSpirit Health

Nurse Practitioner

Phoenix, AZ · On-site

Takes 1st call after hours and weekends included for all patients on service (ICU/Floor/Tele and after hours for answering service for clinic patients). * One day/week call after 5pm is the minimum ...

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Answering Service information

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$36

How much do answering service jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for answering service in Arizona is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $25.53 per hour, depending on experience, location, and employer.

What is an answering service?

An Answering Service job involves handling inbound calls on behalf of businesses, providing customer support, taking messages, scheduling appointments, and forwarding urgent calls. Agents ensure that no calls go unanswered, often working for medical offices, service providers, or corporate clients. This role requires strong communication skills, professionalism, and the ability to follow client-specific instructions.

What does an answering service do?

A typical day in an answering service involves answering incoming calls, taking messages, transferring calls to the appropriate contacts, and sometimes scheduling appointments or providing general information as instructed by clients. Team members often work in fast-paced environments, either in a call center or remotely, and are expected to follow scripts or guidelines tailored to each client. The role requires staying organized while handling a high volume of calls, multitasking between different software systems, and maintaining a calm and courteous demeanor at all times. Collaboration with supervisors and coworkers is common to resolve unique caller requests or issues and ensure a consistent, high-quality customer experience.

What are the key skills and qualifications needed to thrive in an answering service?

To thrive in an Answering Service role, strong verbal communication skills, active listening, and basic computer literacy are essential, with a high school diploma typically required. Familiarity with multi-line phone systems, call management software, and customer relationship management (CRM) tools is commonly beneficial. Exceptional patience, professionalism, and attention to detail help an individual excel in assisting callers efficiently. These skills are critical for ensuring that all inquiries are handled accurately and that clients and their customers receive prompt, courteous support.

What are the most commonly searched types of Answering Service jobs in Arizona?

The most popular types of Answering Service jobs in Arizona are:

What are popular job titles related to Answering Service jobs in Arizona?

For Answering Service jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Answering Service jobs in Arizona look for?

The top searched job categories for Answering Service jobs in Arizona are:

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Cities in Arizona with the most Answering Service job openings:

Answering Service jobs near you
Infographic showing various Answering Service job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $44,647 per year, or $21.5 per hour.

Communications Specialist/Answering Service

Kingman, AZ • On-site

Silver Rock Enterprises Inc
See more jobs at Silver Rock Enterprises Incexternal

$18 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 16 days ago

Job description

Description:

TELEPHONE ANSWERING SERVICE OPERATOR
Kingman, Arizona | Full-Time | On-Site
$18/hour + Performance Incentives


Silver Rock Enterprises is hiring dependable, detail-oriented professionals to join our live answering service team.

This is not a casual call center job.


Our operators handle important calls for medical offices, businesses, and emergency-related services across the country. Accuracy, professionalism, reliability, and calm communication are critical to success in this role.


We are looking for people who:

  • Show up consistently and on time
  • Stay focused in a fast-paced environment
  • Communicate clearly and professionally
  • Follow detailed instructions accurately
  • Remain calm under pressure
  • Work well within structured systems and procedures

If you prefer constant variety, dislike routine processes, or struggle with multitasking under time pressure, this position will likely not be a good fit.


ABOUT THE ROLE


As a Telephone Answering Service Operator, you will:

  • Answer inbound calls for business and medical clients
  • Follow client-specific instructions exactly
  • Take accurate messages while speaking with callers
  • Route urgent calls appropriately
  • Handle sensitive and confidential information professionally
  • Manage multiple systems and screens simultaneously
  • Maintain composure during high call volume periods

This position requires strong listening skills, typing accuracy, attention to detail, and reliability.

SCHEDULE & WORK ENVIRONMENT

  • Full-time position
  • On-site in Kingman, AZ
  • Flexible availability required, including evenings, weekends, and holidays
  • Fast-paced office environment
  • Team-oriented but highly accountable workplace
  • Attendance and punctuality are essential

QUALIFICATIONS

Required:

  • Strong verbal communication skills
  • Basic computer proficiency
  • Typing speed of at least 35 WPM
  • Ability to multitask efficiently
  • Stable work history and dependable attendance
  • Professional attitude and willingness to follow procedures

ABOUT SILVER ROCK ENTERPRISES

For nearly 40 years, Silver Rock Enterprises has provided professional answering services for clients nationwide. We’ve built our reputation on reliability, professionalism, and exceptional customer care.

We are looking for team members who take pride in doing important work well and consistently.


APPLICATION PROCESS

Please apply online only.
No walk-ins or phone calls, please.

Requirements:

HIRING REQUIREMENTS

  • Must pass background screening and drug test
  • Applicants with fraud or violent felony convictions cannot be considered

PAY & BENEFITS

  • Starting pay: $18/hour
  • Performance-based bonuses and hourly incentives
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Short-Term & Long-Term Disability
  • 401(k)
  • Telehealth & Employee Assistance Program
  • Employee Retail Discount Program

Apply