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Answering Service Rep Jobs in Springfield, MO (NOW HIRING)

Spec

Inside Sales

Springfield, MO · On-site

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The SPEC Inside Sales/Customer Service Associate Team is responsible for order placement, general ... Answering the phone and directing calls. * Scheduling and answering questions regarding deliveries ...

Senior Benefit Services

Insurance Agent

Nixa, MO · On-site

Join the Senior Benefit Services team and make a meaningful difference in the lives of seniors ... Because we represent more than 50 insurance carriers, our agents can provide personalized solutions ...

Senior Benefit Services

Insurance Agent

Springfield, MO · On-site

Join the Senior Benefit Services team and make a meaningful difference in the lives of seniors ... Because we represent more than 50 insurance carriers, our agents can provide personalized solutions ...

Bass Pro Shops

CLUB outfitter

Springfield, MO · On-site

  • Dental

  • Vision

  • Retirement

  • PTO

... service processes such as processing payments, answering account questions, and processing ... Provides peer coaching, recognition, and support as a CLUB advocate and representative. * Provides ...

Ulta Beauty, Inc.

Guest Coordinator

Springfield, MO · On-site

$14.25 - $18.75/hr

They represent the image, products, and culture of Ulta Beauty and support the Experience Manager ... Support the services team by answering salon phone calls, addressing and resolving guest concerns ...

Ulta Beauty, Inc.

Guest Coordinator

Springfield, MO

$14.25 - $18.75/hr

They represent the image, products, and culture of Ulta Beauty and support the Experience Manager ... Support the services team by answering salon phone calls, addressing and resolving guest concerns ...

Ulta Beauty

Guest Coordinator

Springfield, MO · On-site

$14.25 - $18.75/hr

They represent the image, products, and culture of Ulta Beauty and support the Experience Manager ... Support the services team by answering salon phone calls, addressing and resolving guest concerns ...

GameStop Inc

Retail Keyholder (Store 1676)

Springfield, MO

$12.50 - $16.75/hr

... service. * Address guest comments or questions in person or on the phone, answering phone calls ... represented, organized, and alphabetized on the selling floor. * Support store management in ...

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Answering Service Rep information

See Springfield, MO salary details

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How much do answering service rep jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for answering service rep in Springfield, MO is $20.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $24.90 per hour, depending on experience, location, and employer.

What is an answering service rep?

An Answering Service Representative is a professional who manages incoming calls on behalf of businesses or organizations. Their primary duties include answering phone calls, taking messages, transferring calls, and providing basic information to callers. These representatives often work in call centers or remotely, assisting companies that need 24/7 customer support or want to ensure no call goes unanswered. They play a crucial role in maintaining a professional image for businesses and ensuring effective communication with clients or customers.

How do answering service reps manage high call volumes while maintaining quality customer interactions?

Answering Service Reps often handle large numbers of calls, especially during peak hours or emergencies. To manage this, they utilize call management software, follow structured scripts, and prioritize calls based on urgency. Maintaining professionalism, active listening, and clear communication are essential to ensure every caller feels valued, even under time pressure. Team collaboration and regular training also play key roles in maintaining service quality and efficiency.

What are the key skills and qualifications needed to thrive as an answering service rep?

To thrive as an Answering Service Representative, you need strong verbal communication skills, excellent listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call center software, and customer relationship management (CRM) tools is typically required. Outstanding organization, patience, and professionalism help you handle high call volumes and build positive customer interactions. These skills ensure accurate message delivery, client satisfaction, and efficient service in a fast-paced environment.

What are popular job titles related to Answering Service Rep jobs in Springfield, MO?

For Answering Service Rep jobs in Springfield, MO, the most frequently searched job titles are:

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Answering Service Rep jobs near you

Office Support Professional - First Aid and Safety

Cintas

Springfield, MO

$16 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Cintas rating

7.7

Company rating: 7.7 out of 10

Based on 473 frontline employees who took The Breakroom Quiz

172nd of 491 rated business services

Job description

Requisition Number: 228324 

Job Description

Cintas is seeking an Office Support Professional to support numerous office functions. Responsibilities include accounts receivable, accounts payable, data entry, receptionist, faxing, filing, photocopying, managing incoming and outgoing mail and creating letters, memos and proposals. All work will be done in person or via phone and email. Position involves daily interaction with other office support positions, managers, service representatives/route drivers and customers.

Skills/Qualifications

Required

  • High School Diploma/GED
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and intranet/internet
  • Administrative experience, preferably in a similar environment
  • Experience answering phones and transferring calls
  • Experience with data entry, proofreading and editing documents
  • Basic language and communication skills in speaking and understanding English

Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.


Additionally, our employee-partners enjoy:


    Competitive Pay 
    401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
    Disability, Life and AD&D Insurance, 100% Company Paid
    Paid Time Off and Holidays 
    Skills Development, Training and Career Advancement Opportunities

Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
 

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. 

This job posting will remain open for at least five (5) days.

Job Category: Office Administration 
Organization: First Aid and Safety
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift
 

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