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Answering Service Rep Jobs in Springfield, MO (NOW HIRING)

Customer Service Rep

Springfield, MO · On-site

$14.50 - $19.75/hr

Customer Service Representative This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and ...

Customer Service Rep

Springfield, MO · On-site

$14.50 - $19.75/hr

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician ...

Customer Service Rep

Springfield, MO · On-site

$13.50 - $18.25/hr

This employee communicates with customers for the purposes of answering questions, resolving problems, determiningongoing and additional product/service needs, and supporting compliance to physician ...

Store Support

Springfield, MO

$13.75 - $17/hr

Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.

Store Support

Springfield, MO · On-site

$13.75 - $17/hr

Whether directing customers to store departments or merchandise, answering customer questions on ... Service Representative.

Receptionist - Part-Time

Ozark, MO · On-site

$14 - $18.50/hr

Represent the church culture well to all guests and staff members. * Courteously greet all who ... Forward voicemails and emails from the Answering Service that the church receives when office is ...

Receptionist - Part-Time

Ozark, MO · On-site

$14 - $18.50/hr

Represent the church culture well to all guests and staff members. * Courteously greet all who ... Forward voicemails and emails from the Answering Service that the church receives when office is ...

Receptionist - Part-Time

Ozark, MO

$14 - $18.50/hr

Represent the church culture well to all guests and staff members. * Courteously greet all who ... Forward voicemails and emails from the Answering Service that the church receives when office is ...

Receptionist - Part-Time

Ozark, MO · On-site

$14 - $18.50/hr

Represent the church culture well to all guests and staff members. * Courteously greet all who ... Forward voicemails and emails from the Answering Service that the church receives when office is ...

Employee Assistance Program- 24/7 counseling services, legal assistance, & financial consultation ... Serve as the first point of contact for clients, answering queries, resolving issues, and directing ...

As a Sales Representative , you'll be responsible for working with customers, answering queries ... Prior experience as customer service, account executive, sales rep, account manager, sales manager ...

As a Sales Representative , you'll be responsible for working with customers, answering queries ... Prior experience as customer service, account executive, sales rep, account manager, sales manager ...

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Answering Service Rep information

See Springfield, MO salary details

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How much do answering service rep jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for answering service rep in Springfield, MO is $20.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $24.90 per hour, depending on experience, location, and employer.

What is an answering service rep?

An Answering Service Representative is a professional who manages incoming calls on behalf of businesses or organizations. Their primary duties include answering phone calls, taking messages, transferring calls, and providing basic information to callers. These representatives often work in call centers or remotely, assisting companies that need 24/7 customer support or want to ensure no call goes unanswered. They play a crucial role in maintaining a professional image for businesses and ensuring effective communication with clients or customers.

How do answering service reps manage high call volumes while maintaining quality customer interactions?

Answering Service Reps often handle large numbers of calls, especially during peak hours or emergencies. To manage this, they utilize call management software, follow structured scripts, and prioritize calls based on urgency. Maintaining professionalism, active listening, and clear communication are essential to ensure every caller feels valued, even under time pressure. Team collaboration and regular training also play key roles in maintaining service quality and efficiency.

What are the key skills and qualifications needed to thrive as an answering service rep?

To thrive as an Answering Service Representative, you need strong verbal communication skills, excellent listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call center software, and customer relationship management (CRM) tools is typically required. Outstanding organization, patience, and professionalism help you handle high call volumes and build positive customer interactions. These skills ensure accurate message delivery, client satisfaction, and efficient service in a fast-paced environment.

What is the average pay for answering service representatives?

Answering service representatives typically earn an average hourly wage of around $12 to $16, with annual salaries ranging from approximately $25,000 to $33,000. Pay can vary based on experience, location, and whether the role is full-time or part-time, often requiring good communication skills and familiarity with call center software.

What are popular job titles related to Answering Service Rep jobs in Springfield, MO?

For Answering Service Rep jobs in Springfield, MO, the most frequently searched job titles are:

What cities near Springfield, MO are hiring for Answering Service Rep jobs?

Cities near Springfield, MO with the most Answering Service Rep job openings:

Customer Service Rep

Lincare Holdings

Springfield, MO • On-site

$14.50 - $19.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday


Lincare rating

6.8

Company rating: 6.8 out of 10

Based on 275 frontline employees who took The Breakroom Quiz

498th of 898 rated healthcare providers


Job description

Customer Service Representative

This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction.

Job Functions:
  • Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
  • Assesses customer need for additional products/services
  • Assesses customer compliance with physician orders
  • Answers questions and provides customer education regarding products/services
  • Documents calls in computerized record keeping system
  • Enters customer orders in computerized system
  • Verifies and updates demographic information such as address and telephone number in computerized records
  • Read and analyze documents such as patient orders
  • Comprehend pharmacy prescription terminology
  • Effectively communicate with coworkers and patients alike
  • Help with the training of employees
  • Calculate figures and amounts in reference to frequency and doses dispensed
  • Apply common sense understanding to carry out oral and written instructions
Education & Experience:
  • High School Diploma, General Education Diploma (GED), or one to three months related experience and/or training
  • Computer entry required
  • Must meet any licensing requirements necessary for specific location
Physical Demands:

This employee must occasionally lift and/or move up to 50 pounds.

Lincare offers employees a variety of competitive benefits that include ongoing training and advancement opportunities. Employees can also qualify for comprehensive medical, dental, and vision coverage, as well as paid time off, retirement savings, tuition reimbursement, and other benefits. There are also a generous employee referral program and a wide array of employee discounts to take advantage of.


What Lincare employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Lincare logo

About Lincare

Sourced by ZipRecruiter

Lincare's mission is to set the standard for excellence, transforming the way respiratory care is delivered in the home. We are inspired by a vision to enable patients with chronic conditions to remain engaged in life, with the peace of mind that we are caring for them. Lincare is a dynamic, growing company with over 1,000 locations in 49 states, employing over 13,000 people who share our corporate vision for quality care and service.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Clearwater, FL, US

Year founded

1987

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