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Answering Phone Jobs (NOW HIRING)

The NEXus Pain Center

Phone Operator

Columbus, GA · On-site

$15/hr

Phone Operator Job Responsibilities: * Serves patients by greeting and helping them, scheduling ... Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.

Personal Telephone Answering Service

telephone

San Jose, CA · On-site

$19 - $23.75/hr

Responsibilities Answering incoming phone calls, answering questions, and transferring calls to the appropriate places Juggle multiple callers and phone lines while maintaining a positive attitude ...

Cooperstown Dreams Park

Office

Milford, NY · On-site

$18 - $23.75/hr

Office Assistant Responsible for general office duties which include answering phone calls and emails, fielding/directing questions, guest service, and providing clerical support where needed.

Nardis LLC

Administrative Assistant

Beach Haven, NJ · On-site

$17 - $20/hr

Must know QuickBooks software, and Excel Daily tasks may include: filing, occasional State DEP issues, DEP compliance, answering phone, answering emails, entering & paying bills in QuickBooks. Also ...

Jones Motor Company Inc

Receptionist

Humboldt, TN · On-site

$14.25 - $18.75/hr

Their duties include answering and transferring phone calls to employees, sorting and delivering mail to employees and greeting visitors and customers when they arrive. Receptionist duties and ...

Nardis LLC

Administrative Assistant

Beach Haven, NJ · On-site

$17 - $20/hr

Must know QuickBooks software, and Excel Daily tasks may include: filing, occasional State DEP issues, DEP compliance, answering phone, answering emails, entering & paying bills in QuickBooks. Also ...

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Answering Phone information

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$8

$16

$25

How much do answering phone jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for answering phone in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in an answering phone role, and how can they be managed?

Professionals in an Answering Phone role often encounter high call volumes, handling difficult or upset callers, and the need to multitask effectively. Staying calm under pressure and using active listening skills can help manage challenging interactions. It's also important to be familiar with company protocols and resources to provide accurate information quickly. Regular training and support from supervisors can further help team members navigate these challenges and maintain a positive work environment.

What is the difference between Answering Phone vs Customer Service Representative?

AspectAnswering PhoneCustomer Service Representative
Primary RoleHandling incoming calls, providing basic informationAssisting customers with inquiries, complaints, and support across multiple channels
Required SkillsGood communication, active listening, basic computer skillsCommunication, problem-solving, product knowledge, multitasking
Work EnvironmentCall centers, reception areasCall centers, retail, office settings
CertificationsNone typically requiredCustomer service training or certifications often preferred

While both roles involve communication with customers, Answering Phone primarily focuses on handling incoming calls and providing basic information. Customer Service Representatives have a broader scope, assisting customers through various channels with more complex inquiries and support. The roles often overlap but differ in complexity and responsibilities.

What is an answering phone job?

Answering phone jobs involve handling incoming calls on behalf of an organization or individual. These roles may include greeting callers, directing calls to the appropriate person or department, taking messages, providing information, and sometimes handling simple customer service or administrative tasks. Answering phone jobs are common in offices, call centers, and virtual assistant services. Strong communication skills, professionalism, and the ability to multitask are essential for success in these positions.

What are the key skills and qualifications needed to thrive as an answering service operator, and why are they important?

To thrive as an Answering Service Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and basic computer applications is typically required. Professionalism, patience, and strong customer service skills set top performers apart in this role. These skills are essential to ensure accurate message delivery, positive customer interactions, and efficient handling of high call volumes.
More about Answering Phone jobs
What cities are hiring for Answering Phone jobs? Cities with the most Answering Phone job openings:
What are the most commonly searched types of Answering Phone jobs? The most popular types of Answering Phone jobs are:
What states have the most Answering Phone jobs? States with the most job openings for Answering Phone jobs include:
Answering Phone jobs near you
Infographic showing various Answering Phone job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $33,296 per year, or $16 per hour.

Phone Operator

The NEXus Pain Center

Columbus, GA • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Phone Operator Job Responsibilities:
  • Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
  • Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
  • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments by telephone.
  • Keeps patient appointments on schedule by notifying provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
  • Comforts patients by anticipating patients' anxieties, answering patients' questions, and maintaining the reception area.
  • Ensures availability of treatment information by filing and retrieving patient records.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
  • Helps patients in distress by responding to emergencies.
  • Protects patients' rights by maintaining confidentiality of medical, personal, and financial information.

If you have experience with eClinicalWorks that is a plus. Pay is determined by your experience and ability. This is a full time position. Hours are from 7:30 Am to 4:00 Pm Monday through Thursday and 7:30 Am to 1:30 Pm on Fridays.
We are an Equal Employment Opportunity Employer.
Do Not apply if coming to work each day is not something you do often.
Job Type: Full-time
Benefits:
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Medical Specialty:
  • Pain Medicine

Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends

Ability to Commute:
  • Columbus, GA 31909 (Required)

Ability to Relocate:
  • Columbus, GA 31909: Relocate before starting work (Required)

Work Location: In person

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