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Answering Phone Jobs in Rialto, CA (NOW HIRING)

Answering phone calls and calling customers and vendors to follow up orders Compiling, maintaining and updating company records Managing office inventory Setting up appointments, scheduling meetings ...

Clerical

Moreno Valley, CA · On-site

$17.50 - $18.75/hr

Your responsibilities will include answering phone calls, scheduling appointments, planning meetings, and writing correspondence. The ideal candidate is highly organized with excellent written and ...

Answering phone calls and calling customers and vendors to follow up orders * Compiling, maintaining and updating company records * Managing office inventory * Setting up appointments, scheduling ...

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Answering Phone information

See Rialto, CA salary details

$8

$16

$26

How much do answering phone jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for answering phone in Rialto, CA is $16.05, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $17.36 per hour, depending on experience, location, and employer.

What is an answering phone job?

Answering phone jobs involve handling incoming calls on behalf of an organization or individual. These roles may include greeting callers, directing calls to the appropriate person or department, taking messages, providing information, and sometimes handling simple customer service or administrative tasks. Answering phone jobs are common in offices, call centers, and virtual assistant services. Strong communication skills, professionalism, and the ability to multitask are essential for success in these positions.

What are the key skills and qualifications needed to thrive as an answering service operator, and why are they important?

To thrive as an Answering Service Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and basic computer applications is typically required. Professionalism, patience, and strong customer service skills set top performers apart in this role. These skills are essential to ensure accurate message delivery, positive customer interactions, and efficient handling of high call volumes.

What are some common challenges faced by professionals in an answering phone role, and how can they be managed?

Professionals in an Answering Phone role often encounter high call volumes, handling difficult or upset callers, and the need to multitask effectively. Staying calm under pressure and using active listening skills can help manage challenging interactions. It's also important to be familiar with company protocols and resources to provide accurate information quickly. Regular training and support from supervisors can further help team members navigate these challenges and maintain a positive work environment.

What is the difference between Answering Phone vs Customer Service Representative?

AspectAnswering PhoneCustomer Service Representative
Primary RoleHandling incoming calls, providing basic informationAssisting customers with inquiries, complaints, and support across multiple channels
Required SkillsGood communication, active listening, basic computer skillsCommunication, problem-solving, product knowledge, multitasking
Work EnvironmentCall centers, reception areasCall centers, retail, office settings
CertificationsNone typically requiredCustomer service training or certifications often preferred

While both roles involve communication with customers, Answering Phone primarily focuses on handling incoming calls and providing basic information. Customer Service Representatives have a broader scope, assisting customers through various channels with more complex inquiries and support. The roles often overlap but differ in complexity and responsibilities.

What cities near Rialto, CA are hiring for Answering Phone jobs?

Cities near Rialto, CA with the most Answering Phone job openings:

Infographic showing various Answering Phone job openings in Rialto, CA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $33,388 per year, or $16.1 per hour.

Full-time

Re-posted 11 days ago


Job description

If you are passionate and committed to providing excellence with collaborative spirit, we want to meet you. We take great pride in providing a workplace where people enjoy coming to work and enable them to reach their career goals.Our Mission, We make a positive difference in ones physical, mental, and psychosocial well-being through genuine partnership led by our values. We are looking for an organized Administrative Support staff to handle filing, file creation, answering calls, and other general office duties

Below is list of few of the responsibilities for this position. You will organize paperwork according to an efficient filing system and digitalize all important documents. Create or update records with new files and information You will be expected to protect and update files as well as make them easily accessible to your colleagues.

Answering phone calls and calling customers and vendors to follow up orders Compiling, maintaining and updating company records Managing office inventory Setting up appointments, scheduling meetings, distributing reports and managing the correspondence between the office and external bodies Compiling and maintaining records of office business transactions Operating office equipment including printers, copiers, fax machines and multimedia instruments