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Answering Phone Jobs in Rialto, CA (NOW HIRING)

Planet Fitness - Baseline Fitness

Team Lead

Hesperia, CA · On-site

$17 - $50/hr

Answering phone calls in a polite and friendly manner to assist with questions or concerns. * Taking info calls. * Assist in member check-ins, sign-ups, cancellations, and updating member account ...

Massage Envy

Sales Associate/Front Desk

Diamond Bar, CA · On-site

$24K - $42K/yr

Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions * Help grow and retain a client base both in-person and through ...

JACKMONT HOSPITALITY INC

Buca Host

Claremont, CA · On-site

Coordinate with the serving staff to ensure a smooth flow of service * Assist with answering phone calls and taking reservations Skills: In this role, your excellent communication and interpersonal ...

JACKMONT HOSPITALITY INC

Buca Host

Claremont, CA · On-site

Coordinate with the serving staff to ensure a smooth flow of service * Assist with answering phone calls and taking reservations Skills: In this role, your excellent communication and interpersonal ...

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All JobsAnswering Phone JobsAnswering Phone Jobs in Rialto, CA

Answering Phone information

See Rialto, CA salary details

$8

$16

$26

How much do answering phone jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for answering phone in Rialto, CA is $16.05, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $17.36 per hour, depending on experience, location, and employer.

What is an answering phone job?

Answering phone jobs involve handling incoming calls on behalf of an organization or individual. These roles may include greeting callers, directing calls to the appropriate person or department, taking messages, providing information, and sometimes handling simple customer service or administrative tasks. Answering phone jobs are common in offices, call centers, and virtual assistant services. Strong communication skills, professionalism, and the ability to multitask are essential for success in these positions.

What are the key skills and qualifications needed to thrive as an answering service operator, and why are they important?

To thrive as an Answering Service Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and basic computer applications is typically required. Professionalism, patience, and strong customer service skills set top performers apart in this role. These skills are essential to ensure accurate message delivery, positive customer interactions, and efficient handling of high call volumes.

What are some common challenges faced by professionals in an answering phone role, and how can they be managed?

Professionals in an Answering Phone role often encounter high call volumes, handling difficult or upset callers, and the need to multitask effectively. Staying calm under pressure and using active listening skills can help manage challenging interactions. It's also important to be familiar with company protocols and resources to provide accurate information quickly. Regular training and support from supervisors can further help team members navigate these challenges and maintain a positive work environment.

What is the difference between Answering Phone vs Customer Service Representative?

AspectAnswering PhoneCustomer Service Representative
Primary RoleHandling incoming calls, providing basic informationAssisting customers with inquiries, complaints, and support across multiple channels
Required SkillsGood communication, active listening, basic computer skillsCommunication, problem-solving, product knowledge, multitasking
Work EnvironmentCall centers, reception areasCall centers, retail, office settings
CertificationsNone typically requiredCustomer service training or certifications often preferred

While both roles involve communication with customers, Answering Phone primarily focuses on handling incoming calls and providing basic information. Customer Service Representatives have a broader scope, assisting customers through various channels with more complex inquiries and support. The roles often overlap but differ in complexity and responsibilities.

What cities near Rialto, CA are hiring for Answering Phone jobs?

Cities near Rialto, CA with the most Answering Phone job openings:

Answering Phone jobs near you
Infographic showing various Answering Phone job openings in Rialto, CA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $33,388 per year, or $16.1 per hour.

Customer Service Representative

Planet Fitness - PF Baseline Fitness

Hesperia, CA • On-site

$16.90/hr

Part-time

Medical, Dental, Vision, Life

Re-posted 3 days ago

Planet Fitness rating

5.6

Company rating: 5.6 out of 10

Based on 607 frontline employees who took The Breakroom Quiz

45th of 63 rated gym and leisure clubs

Job description

Job Title:         Customer Service Representative

Reports to:       Club Manager

Status:               Full Time/Part Time/Non-Supervisor/Non-Exempt
Job Summary
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. 
Essential Duties and Responsibilities 
·       Greet/meet potential members, providing a great customer experience. 
·       Handle front desk related tasks:
o   Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o   Taking info calls and tours
o   Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
·       Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
·       Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements
·       Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs.
·       Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem.
·       Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
·       Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
·       Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. 
Minimum Qualifications
·       Honesty and good work ethic
·       Strong customer service skills
·       Basic computer proficiency
Physical Demands
·       Standing and walking at least 75% of the shift
·       Talking in person or on the phone at least 75% of the shift
·       Must be able to lift to 50 lbs. less than 30% of the time. 
Benefits
·       Dollars for Scholars Program
·       Employee Appreciation Program
·       Free Membership for self and one family member or friend
·       Team Member Support Team
·       Health, Dental and Vision Insurance
·       Critical Illness Insurance
·       Short Term Disability Insurance
·       Accident Insurance
·       Voluntary Life Insurance
·       Pet Insurance 
·       HSA
-       Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness

What Planet Fitness employees say

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Benefits

Hours and flexibility

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About Planet Fitness

Sourced by ZipRecruiter

Founded in 1992 in Dover, NH, Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States by number of members and locations. As of March 31, 2022, Planet Fitness had more than 16.2 million members and 2,291 stores in 50 states, the District of Columbia, Puerto Rico, Canada, Panama, Mexico and Australia. The Company's mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone®. More than 90% of Planet Fitness stores are owned and operated by independent business men and women. At Planet Fitness, our mission has always been to enhance peoples lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!

Industry

Health and personal care stores, amusement, gambling, and recreation and fitness and sports centers

Company size

501 - 1,000 Employees

Headquarters location

Hampton, NH, US

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