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Answering Phone Jobs (NOW HIRING)

SMART COMMUNICATIONS 1 LLC

Phone Operator

Norcross, GA · On-site

$15/hr

You will be answering the phone as an Operator and directing the customers and also helping to sell them. You will be providing guidance and Product Selection while maintaining our standards of ...

Personal Telephone Answering Service

telephone

San Jose, CA

$19 - $23.75/hr

Answering incoming phone calls, answering questions, and transferring calls to the appropriate places * Juggle multiple callers and phone lines while maintaining a positive attitude * Keep notes on ...

Alarm Systems

Answering Service Manager

Quincy, IL · On-site

$22/hr

Midwest Answer is hiring a full-time Answering Service Manager to lead our dedicated team of ... Experienced in business phone communication * Accurate and efficient in typing * Proficient with:

Alarm Systems Inc

Answering Service Manager

Quincy, IL · On-site

$22/hr

Midwest Answer is hiring a full-time Answering Service Manager to lead our dedicated team of ... Experienced in business phone communication * Accurate and efficient in typing * Proficient with:

Personal Telephone Answering Service

telephone

San Jose, CA · On-site

$19 - $23.75/hr

Answering incoming phone calls, answering questions, and transferring calls to the appropriate places * Juggle multiple callers and phone lines while maintaining a positive attitude * Keep notes on ...

Personal Telephone Answering Service

telephone

San Jose, CA

$19 - $23.75/hr

Answering incoming phone calls, answering questions, and transferring calls to the appropriate places * Juggle multiple callers and phone lines while maintaining a positive attitude * Keep notes on ...

Alarm Systems

Answering Service Manager

Quincy, IL · On-site

We are a 24/7/365 answering service that handles inbound calls for a wide range of clients across ... Experienced in business phone communication * Accurate and efficient in typing * Proficient with:

Alarm Systems Inc

Answering Service Manager

Quincy, IL · On-site

$22/hr

Midwest Answer is hiring a full-time Answering Service Managerto lead our dedicated team of ... Experienced in business phone communication * Accurate and efficient in typing * Proficient with:

The NEXus Pain Center

Phone Operator

Columbus, GA · On-site

$15/hr

Phone Operator Job Responsibilities: * Serves patients by greeting and helping them, scheduling ... Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.

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Answering Phone information

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$16

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How much do answering phone jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for answering phone in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What are some common challenges faced by professionals in an answering phone role, and how can they be managed?

Professionals in an Answering Phone role often encounter high call volumes, handling difficult or upset callers, and the need to multitask effectively. Staying calm under pressure and using active listening skills can help manage challenging interactions. It's also important to be familiar with company protocols and resources to provide accurate information quickly. Regular training and support from supervisors can further help team members navigate these challenges and maintain a positive work environment.

What is the difference between Answering Phone vs Customer Service Representative?

AspectAnswering PhoneCustomer Service Representative
Primary RoleHandling incoming calls, providing basic informationAssisting customers with inquiries, complaints, and support across multiple channels
Required SkillsGood communication, active listening, basic computer skillsCommunication, problem-solving, product knowledge, multitasking
Work EnvironmentCall centers, reception areasCall centers, retail, office settings
CertificationsNone typically requiredCustomer service training or certifications often preferred

While both roles involve communication with customers, Answering Phone primarily focuses on handling incoming calls and providing basic information. Customer Service Representatives have a broader scope, assisting customers through various channels with more complex inquiries and support. The roles often overlap but differ in complexity and responsibilities.

What is an answering phone job?

Answering phone jobs involve handling incoming calls on behalf of an organization or individual. These roles may include greeting callers, directing calls to the appropriate person or department, taking messages, providing information, and sometimes handling simple customer service or administrative tasks. Answering phone jobs are common in offices, call centers, and virtual assistant services. Strong communication skills, professionalism, and the ability to multitask are essential for success in these positions.

What are the key skills and qualifications needed to thrive as an answering service operator, and why are they important?

To thrive as an Answering Service Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and basic computer applications is typically required. Professionalism, patience, and strong customer service skills set top performers apart in this role. These skills are essential to ensure accurate message delivery, positive customer interactions, and efficient handling of high call volumes.
More about Answering Phone jobs
What cities are hiring for Answering Phone jobs? Cities with the most Answering Phone job openings:
What are the most commonly searched types of Answering Phone jobs? The most popular types of Answering Phone jobs are:
What states have the most Answering Phone jobs? States with the most job openings for Answering Phone jobs include:
Answering Phone jobs near you
Infographic showing various Answering Phone job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $33,296 per year, or $16 per hour.

Phone Operator

SMART COMMUNICATIONS 1 LLC

Norcross, GA • On-site

$15/hr

Full-time

Re-posted 4 days ago

Job description

Bilingual (Spanish Speaking) , Highly Motivated Person. COMPANY OPERATOR position, you will answer the phones and speak with customers and help to interest them in our products and services and direct them to further assistance as needed with our salespersons.

Smart Communications is seeking a Sales oriented-Operator for its Norcross location. Bilingual - Spanish & English Speaking.

If you aren't experienced in sales we will show you how. We will train you!

We are seeking a person driven by Personal Development and ethical team player. Your Schedule: Monday - Friday 10:00am - 7:00pm Saturday: 10:00am - 5:00 pm Sundays OFF You will be Working in our Norcross location. (Must-Have Transportation.)

Position Details: You will be answering the phone as an Operator and directing the customers and also helping to sell them. You will be providing guidance and Product Selection while maintaining our standards of industry-leading customer service. Our Customers come in to pay their bill, Purchase a New Phone, Repair a phone or tablet, and more.

Responsibilities: Answer the phone and direct calls, Present and sell company products and services to new and existing customers .

Prospect and contact potential customers Reach agreed upon sales targets by the deadline. Resolve customer inquiries and complaints Create sales material to present to customers Benefits: World's Best Sales Training. Part of a Great Team.

Access to Personal Development.

$15/Hour Plus Bonus & Commission. Our Services Include: Smartphone Sales Electronic Sales Professional Cell Phone & Wireless Electronic Repairs Cellular Accessories Cellular Unlocks Data Backup and Transfer Expert Guidance No Credit Needed Financing Qualifications: Bilingual - English & Spanish Ability to build rapport with clients Work Ethic Deadline and detail-oriented Job Type: Full-time