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Answering Phone Jobs (NOW HIRING)

Personal Telephone Answering Service

telephone

San Jose, CA · On-site

$19 - $23.75/hr

Answering incoming phone calls, answering questions, and transferring calls to the appropriate places * Juggle multiple callers and phone lines while maintaining a positive attitude * Keep notes on ...

The NEXus Pain Center

Phone Operator

Columbus, GA · On-site

$15/hr

Phone Operator Job Responsibilities: * Serves patients by greeting and helping them, scheduling ... Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.

The NEXus Pain Center

Phone Operator

Columbus, GA · On-site

$15/hr

Phone Operator Job Responsibilities: * Serves patients by greeting and helping them, scheduling ... Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.

Alarm Systems Inc

Answering Service Manager

Quincy, IL · On-site

$22/hr

Midwest Answer is hiring a full-time Answering Service Manager to lead our dedicated team of ... Experienced in business phone communication * Accurate and efficient in typing * Proficient with:

Alarm Systems

Answering Service Manager

Quincy, IL · On-site

$22/hr

Midwest Answer is hiring a full-time Answering Service Manager to lead our dedicated team of ... Experienced in business phone communication * Accurate and efficient in typing * Proficient with:

Alarm Systems Inc

Answering Service Manager

Quincy, IL · On-site

$22/hr

Midwest Answer is hiring a full-time Answering Service Managerto lead our dedicated team of ... Experienced in business phone communication * Accurate and efficient in typing * Proficient with:

Nardis LLC

Administrative Assistant

Beach Haven, NJ · On-site

$17 - $20/hr

Must know QuickBooks software, and Excel Daily tasks may include: filing, occasional State DEP issues, DEP compliance, answering phone, answering emails, entering & paying bills in QuickBooks. Also ...

Nardis LLC

Administrative Assistant

Beach Haven, NJ · On-site

$17 - $20/hr

Must know QuickBooks software, and Excel Daily tasks may include: filing, occasional State DEP issues, DEP compliance, answering phone, answering emails, entering & paying bills in QuickBooks. Also ...

Jones Motor Company Inc

Receptionist

Humboldt, TN · On-site

$14.25 - $18.75/hr

Their duties include answering and transferring phone calls to employees, sorting and delivering mail to employees and greeting visitors and customers when they arrive. Receptionist duties and ...

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Answering Phone information

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$8

$16

$25

How much do answering phone jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for answering phone in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What is an answering phone job?

Answering phone jobs involve handling incoming calls on behalf of an organization or individual. These roles may include greeting callers, directing calls to the appropriate person or department, taking messages, providing information, and sometimes handling simple customer service or administrative tasks. Answering phone jobs are common in offices, call centers, and virtual assistant services. Strong communication skills, professionalism, and the ability to multitask are essential for success in these positions.

What are the key skills and qualifications needed to thrive as an answering service operator, and why are they important?

To thrive as an Answering Service Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and basic computer applications is typically required. Professionalism, patience, and strong customer service skills set top performers apart in this role. These skills are essential to ensure accurate message delivery, positive customer interactions, and efficient handling of high call volumes.

What are some common challenges faced by professionals in an answering phone role, and how can they be managed?

Professionals in an Answering Phone role often encounter high call volumes, handling difficult or upset callers, and the need to multitask effectively. Staying calm under pressure and using active listening skills can help manage challenging interactions. It's also important to be familiar with company protocols and resources to provide accurate information quickly. Regular training and support from supervisors can further help team members navigate these challenges and maintain a positive work environment.

What is the difference between Answering Phone vs Customer Service Representative?

AspectAnswering PhoneCustomer Service Representative
Primary RoleHandling incoming calls, providing basic informationAssisting customers with inquiries, complaints, and support across multiple channels
Required SkillsGood communication, active listening, basic computer skillsCommunication, problem-solving, product knowledge, multitasking
Work EnvironmentCall centers, reception areasCall centers, retail, office settings
CertificationsNone typically requiredCustomer service training or certifications often preferred

While both roles involve communication with customers, Answering Phone primarily focuses on handling incoming calls and providing basic information. Customer Service Representatives have a broader scope, assisting customers through various channels with more complex inquiries and support. The roles often overlap but differ in complexity and responsibilities.

More about Answering Phone jobs

What cities are hiring for Answering Phone jobs?

Cities with the most Answering Phone job openings:

What are the most commonly searched types of Answering Phone jobs?

The most popular types of Answering Phone jobs are:

What states have the most Answering Phone jobs?

States with the most job openings for Answering Phone jobs include:

Answering Phone jobs near you
Infographic showing various Answering Phone job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $33,296 per year, or $16 per hour.

telephone

Personal Telephone Answering Service

San Jose, CA • On-site

$19 - $23.75/hr

Full-time

PTO

Re-posted 21 days ago

Job description

Benefits:
  • Paid time off

Benefits/Perks
  • Competitive Compensation
  • Great Work Environment

Job Summary
We are seeking a Telephone Operator to join our team! As a telephone Operator, you will answer all incoming calls, answer questions, and direct calls to the appropriate people and places. You will also verify information over the phone, update documentation as needed, and keep notes on important calls. The ideal candidate can maintain a positive, helpful attitude even while handling multiple calls, has excellent customer service skills, and is comfortable on the phone. 
Responsibilities 
  • Answering incoming phone calls, answering questions, and transferring calls to the appropriate places
  • Juggle multiple callers and phone lines while maintaining a positive attitude
  • Keep notes on important callers and information
  • Take messages, as needed
Qualifications
  • Excellent customer service skills
  • Strong organizational skills
  • Familiarity with computer phone systems helpful