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Description

The IBM Power I System (iSeries) Administrator oversees and maintains our IBM iSeries (AS/400) systems for both internal operations and managed clients. They are responsible for ensuring high availability, system integrity, and optimal performance of IBM Power I systems owned, operated, and managed by CU*Answers. The role requires expertise in managing replication software, conducting object audits, and executing high availability rollover exercises with minimal supervision.

The ability to apply independent judgment is critical in managing complex tasks and making decisions that directly impact the organization's success. This includes assessing situations, analyzing available information, and evaluating potential risks and benefits to determine the best course of action. The individual in this role is expected to make well-informed decisions without constant supervision, addressing challenges with confidence and ensuring alignment with organizational goals and values. This function involves balancing competing priorities, managing ambiguity, and handling urgent or sensitive matters with discretion.

1. Assists the Manager of IBM Power I Systems in providing technical support for application and hardware problem resolution on the IBM Power I Systems (AS/400) platform computing system.

2. The IBM iSeries System Administrator will help manage, configure, and maintain IBM Power I (iSeries) systems for CU*Answers and managed clients.

3. High Availability & Disaster Recovery: Execute replication processes, object audits, and high availability rollover exercises.

4. System Maintenance: Perform hardware and software maintenance, including firmware, microcode, software updates, CUMs, Hipers, and Program Temporary Fixes (PTFs).

5. New System Installations: Install IBM Power I systems from bare metal, ensuring proper configuration and integration.

6. Backup & Recovery Operations: Maintain proficiency in system backup and recovery processes, including BRMS (Backup, Recovery, and Media Services) and virtual tape libraries.

7. Software Stack Management: Administer and support security, automation, and monitoring tools, including Firewall, Robot, and Audit software.

8. Network & Security Administration: Ensure proper network connectivity and security, with knowledge of TCP/IP, IBM Access Client, encryption, and certificate management.

9. Incident Response & Troubleshooting: Diagnose and resolve hardware, software, and networking issues efficiently.

10. Compliance & Documentation: Maintain detailed system documentation and ensure compliance with industry standards and best practices.

11. Collaboration & Communication: Work closely with internal teams, vendors, and clients, providing exceptional support and clear communication both orally and in writing.

12. Operate and manage key functions of the AS/400 platform and ensure system stability and performance.

13. Create and run AS/400 Queries to generate reports and support data analysis needs.

14. Write, maintain, and troubleshoot AS/400 CL (Control Language) programs to support operational tasks and automation.

15. Exercise extensive independent judgment to assess complex situations, analyze information, and make decisions that align with organizational goals.

16. Manage multiple priorities effectively, demonstrating discretion and sound decision-making across all responsibilities.

17. Perform additional duties as assigned to support organizational goals and evolving business needs.

1. Two-year degree in business-related or information technology field or equivalent work experience is required. Equivalent experience would be at least 2-3 years of working experience in information technology, networking or iSeries administration.

2. 2-3 years of experience with the IBM Power I Systems (iSeries; AS/400), including networks and PC-related computer systems, PC support, Client Access, Query, Office Vision, Microsoft Office.

3. Experience with, Windows, Ethernet, TCP/IP, SDCL/SNA, WAN, LAN, HMCs.

4. General knowledge of data communications.

5. Must be available during off hours to assist with any problems encountered by credit unions.

6. Excellent verbal and written communication skills.

7. Ability to deal with external clients as well as internal staff.

8. Excellent attention to detail and accuracy.

9. Ability to use discretion when dealing with sensitive or confidential data.

10. Ability to work effectively with other CU*Answers teams.

11. Ability to operate telephone, photocopier, fax machines and PC workstation.

12. Regular and predictable attendance.

13. Embrace and adhere to the company mission and the seven cooperative principles of a cooperative.

14. Ability to make solid, sound decisions in stressful situations.

15. Ability to travel by auto or plane to multiple locations throughout the United States including but not limited to client sites, other building locations, general errands, etc. This travel could be multiple times per day, once daily, weekly, monthly, or annually.

16. Possess a valid driver's license with an insurable driving record.

Requirements

Responsible for duties as outlined in the Team Roles and Responsibilities section of the CU*Answers Business and Continuity Recovery Plan.

CU*Answers operates in a professional office building setting. Some job assignments at CU*Answers are primarily conducted within the office building(s) while others have moderate to extensive travel responsibilities as described in the Job Functions and/or Job Qualifications section(s) above. CU*Answers is committed to working with its employees to reasonably accommodate them with the physical aspects of the position.

Physical Demands: While performing the duties of this position, the employee is regularly required to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone. The employee must be able to see within normal vision range. The individual must have manual dexterity to operate a keyboard and mouse.

Communication and Contact: The employee communicates effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the Company.

Relationships with Others: The employee works effectively and relates well with others including superiors, colleagues, and individuals inside and outside the company. The employee exhibits a professional manner in dealing with others and works, to maintain constructive working relationships.

This job description is not intended to be, nor should be, construed as a contract for employment. Employment at CU*Answers is on an at-will basis, unless otherwise stated in a written individual employment agreement signed by the CEO of the company. CU*Answers makes no guarantee of permanent employment. This job description is to be used as a guideline to give the employee an understanding of what CU*Answers has defined this position to be.

CU*Answers will make reasonable accommodations for the known physical or mental disabilities of qualified applicants unless to do so would cause an undue hardship. Disabled individuals who feel accommodation is needed to perform their job, or the job for which they have applied, must notify CU*Answers in writing of the need for reasonable accommodation within 180 days after the date the individual knew or reasonably should have known that an accommodation was needed. CU*Answers, thereafter, will make all reasonable accommodations unless to do so would pose an undue hardship.CU*Answers is willing to accommodate disabilities to the extent a financial service organization can without impacting financial control or member service. CU*Answers is an Equal Opportunity Employer. CU*Answers is an Equal Employment Opportunity employer that supports the unique perspectives and experiences from all employees and supports a collaborative community spirit. All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any status or condition protected by appliable federal, state or local laws.