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Job Summary:
CU*Answers is a company that focuses on managing IBM iSeries systems for their clients. They are seeking an IBM Power I System (iSeries) Administrator to oversee system maintenance, ensure high availability, and manage technical support for the IBM Power I systems.
Responsibilities:
• Assists the Manager of IBM Power I Systems in providing technical support for application and hardware problem resolution on the IBM Power I Systems (AS/400) platform computing system.
• The IBM iSeries System Administrator will help manage, configure, and maintain IBM Power I (iSeries) systems for CU*Answers and managed clients.
• High Availability & Disaster Recovery: Execute replication processes, object audits, and high availability rollover exercises.
• System Maintenance: Perform hardware and software maintenance, including firmware, microcode, software updates, CUMs, Hipers, and Program Temporary Fixes (PTFs).
• New System Installations: Install IBM Power I systems from bare metal, ensuring proper configuration and integration.
• Backup & Recovery Operations: Maintain proficiency in system backup and recovery processes, including BRMS (Backup, Recovery, and Media Services) and virtual tape libraries.
• Software Stack Management: Administer and support security, automation, and monitoring tools, including Firewall, Robot, and Audit software.
• Network & Security Administration: Ensure proper network connectivity and security, with knowledge of TCP/IP, IBM Access Client, encryption, and certificate management.
• Incident Response & Troubleshooting: Diagnose and resolve hardware, software, and networking issues efficiently.
• Compliance & Documentation: Maintain detailed system documentation and ensure compliance with industry standards and best practices.
• Collaboration & Communication: Work closely with internal teams, vendors, and clients, providing exceptional support and clear communication both orally and in writing.
• Operate and manage key functions of the AS/400 platform and ensure system stability and performance.
• Create and run AS/400 Queries to generate reports and support data analysis needs.
• Write, maintain, and troubleshoot AS/400 CL (Control Language) programs to support operational tasks and automation.
• Exercise extensive independent judgment to assess complex situations, analyze information, and make decisions that align with organizational goals.
• Manage multiple priorities effectively, demonstrating discretion and sound decision-making across all responsibilities.
• Perform additional duties as assigned to support organizational goals and evolving business needs.
Qualifications:
Required:
• Two-year degree in business-related or information technology field or equivalent work experience is required. Equivalent experience would be at least 2-3 years of working experience in information technology, networking or iSeries administration.
• 2-3 years of experience with the IBM Power I Systems (iSeries; AS/400), including networks and PC-related computer systems, PC support, Client Access, Query, Office Vision, Microsoft Office.
• Experience with, Windows, Ethernet, TCP/IP, SDCL/SNA, WAN, LAN, HMCs.
• General knowledge of data communications.
• Must be available during off hours to assist with any problems encountered by credit unions.
• Excellent verbal and written communication skills.
• Ability to deal with external clients as well as internal staff.
• Excellent attention to detail and accuracy.
• Ability to use discretion when dealing with sensitive or confidential data.
• Ability to work effectively with other CU•Answers teams.
• Ability to operate telephone, photocopier, fax machines and PC workstation.
• Regular and predictable attendance.
• Embrace and adhere to the company mission and the seven cooperative principles of a cooperative.
• Ability to make solid, sound decisions in stressful situations.
• Ability to travel by auto or plane to multiple locations throughout the United States including but not limited to client sites, other building locations, general errands, etc. This travel could be multiple times per day, once daily, weekly, monthly, or annually.
• Possess a valid driver’s license with an insurable driving record.
Company:
CU*Answers is a finance company that provides accounting, credit union, marketing, and online banking services. It is a sub-organization of AdvantageCIO. Founded in 1970, the company is headquartered in Grand Rapids, USA, with a team of 201-500 employees. The company is currently Growth Stage.