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Answer Jobs in Georgia (NOW HIRING)

Verida, Inc.

Customer Service Representative

Villa Rica, GA · On-site

$13 - $17.50/hr

Customer Service Representative Answer phones to respond to orders, general customer inquiries, invoice questions, and customer complaints. Project a professional company image through phone ...

Piedmont Healthcare Inc.

PC Associate II/Scheduler

Atlanta, GA · On-site +1

$16.25 - $20.50/hr

Overview Responsible for serving as front-line support for the Patient Connection Center within Piedmont Healthcare. The Patient Connection Associate will answer incoming calls serving as First Call ...

Brochel 23 Llc

Tailor

Atlanta, GA · On-site

You will also maintain a proper inventory of supplies, ensure all equipment is maintained and cleaned, and answer questions through phone or email. The ideal candidate has experience sewing, is ...

Brochel 23 Llc

Tailor

Atlanta, GA · On-site

You will also maintain a proper inventory of supplies, ensure all equipment is maintained and cleaned, and answer questions through phone or email. The ideal candidate has experience sewing, is ...

Piedmont Healthcare Inc.

PC Associate II/Scheduler

Atlanta, GA · On-site +1

$16.25 - $20.50/hr

OverviewResponsible for serving as front-line support for the Patient Connection Center within Piedmont Healthcare. The Patient Connection Associate will answer incoming calls serving as First Call ...

Brochel 23 Llc

Tailor

Atlanta, GA · On-site

You will also maintain a proper inventory of supplies, ensure all equipment is maintained and cleaned, and answer questions through phone or email. The ideal candidate has experience sewing, is ...

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All JobsAnswer JobsAnswer Jobs in Georgia

Answer information

See Georgia salary details

$8

$14

$20

How much do answer jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for answer in Georgia is $14.60, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $16.25 per hour, depending on experience, location, and employer.

What is an answer?

'Answer' jobs typically refer to positions where employees are responsible for responding to customer inquiries, providing information, or offering support, often through phone, email, or online chat. These roles are common in customer service, help desks, and technical support centers. Employees in these positions need strong communication skills, problem-solving abilities, and a good understanding of the company’s products or services. The goal is to assist customers efficiently and ensure a positive experience. Training is usually provided to help new hires become familiar with common questions and company protocols.

What are the key skills and qualifications needed to thrive as an answer?

I'm sorry, but 'Answer' is not a recognized real-world professional occupation, so I cannot provide a response for this job title.

How does an answering service representative typically collaborate with team members and other departments?

As an Answering Service Representative, you’ll frequently collaborate with other representatives, supervisors, and sometimes clients to ensure clear communication and consistent service quality. Team members often share updates about call protocols, urgent messages, or changes in client instructions through digital platforms or regular briefings. Close coordination with supervisors and technical support is common when troubleshooting issues or escalating urgent matters, making teamwork and adaptability key aspects of the job.

What are the most commonly searched types of Answer jobs in Georgia?

The most popular types of Answer jobs in Georgia are:

What are popular job titles related to Answer jobs in Georgia?

For Answer jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Answer jobs in Georgia look for?

The top searched job categories for Answer jobs in Georgia are:

What cities in Georgia are hiring for Answer jobs?

Cities in Georgia with the most Answer job openings:

Answer jobs near you
Infographic showing various Answer job openings in Georgia as of August 2026, with employment types broken down into 50% Full Time, 48% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $30,378 per year, or $14.6 per hour.

Claims Account Representative

Villa Rica, GA • On-site

Verida Inc
1 - 5K employees
Learn more about Verida Incexternal

Full-time

Re-posted 4 days ago

Verida rating

5.0

Company rating: 5.0 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description


SUMMARY:  Provides excellent customer service to non-emergency Medicaid and MCO transportation providers. Answers calls regarding existing claims status, including handling tasks associated with those claims. Monitors timely receipt of information to contractors/providers. Ensures complete and sound claim settlements and investigations when necessary. Examines records and ensures that transportation providers are paid according to the contractual terms. Maintains the accuracy and confidentiality of data, records, and files. Provides customers/providers with exceptional quality and efficient customer service.


ESSENTIAL FUNCTIONS

  • Answers calls regarding existing claims status
  • Provides first call resolution; working with appropriate internal/external resources, completing the necessary follow-up, and ensuring closure of the inquiry
  • Answers incoming requests in a friendly manner, responds to routine questions; inputs and/or logs information received into the computer equipment; directs requests to the appropriate department or agency for further action.
  • Resolves claims problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems.
  • Listens and communicates clearly, professionally and empathetically
  • Works from established procedures, scripts and job aids to handle multiple applications while assisting customers on the phone
  • Escalates problems or inquiries as needed
  • Maintains quality, accuracy and professionalism in a fast-paced environment
  • Ability to multi-task and adapt to changing environment
  • Processes claims
  • Able to handle complex claims
  • Must have good understanding of contracts, claims processing, and policies
  • Excellent knowledge of the organization
  • Claims related project work
  • Other duties as assigned

REQUIRED SKILLS AND ABILITIES

  • Professional telephone etiquette including excellent verbal communication skills and use of proper grammar
  • Ability to process information and react quickly and appropriately
  • Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment
  • Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections
  • Prior customer service experience
  • Must adhere to HIPAA standards
  • Displays written and verbal communication skills with executive management and staff, and is able to follow written and oral instructions. 
  • Ability to process, formulate and modify policies; train and direct staff.
  • Possesses good organizational skills, ability to focus on assigned tasks
  • Able to work collaboratively, diplomatically, and with integrity in identifying and resolving problems. 
  • Displays knowledge of ethical principles and compliance issues in an accounting setting. 
  • Ability to foster positive working relationships across all departments
  • Able to handle highly confidential and sensitive information
  • Highly organized, displays strong attention to detail and accuracy
  • Ability to multi-task giving attention to deadlines
  • Intermediate level proficiency in Microsoft Word and Excel
  • Ability to work extended hours when workload necessitates

Professional appearanceQUALIFICATION

  • High School diploma.
  • Minimum of 2 years leadership experience
  • Minimum of 3 years of recent (within the last 5 years) claims processing experience
  • Healthcare, Medicaid and MCO, claims experience a plus


What Verida employees say

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