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Answer Jobs in Georgia (NOW HIRING)

Senior Patient Intake Specialist

Marietta, GA · On-site

$16 - $21.50/hr

Answer inbound calls, web inquiries, and referrals - primarily auto accident and PI patients. * Convert contacts into scheduled appointments through empathetic, consultative conversation. * Route ...

Customer Service Representative

Atlanta, GA · Remote

$15.50 - $21/hr

General Purpose Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information. Main Job Tasks and ...

Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project a professional company image through phone interaction. ESSENTIAL FUNCTIONS:

Student Assistant

Albany, GA · On-site

$14 - $17.75/hr

Answer the phones and give out information or be able to transfer the caller to the correct person * File paperwork * Use the fax machine and copier * General housekeeping duties * Assist the ...

Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project a professional company image through phone interaction. ESSENTIAL FUNCTIONS:

Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints. Project a professional company image through phone interaction. ESSENTIAL FUNCTIONS:

Be Seen First

Fine Dining Host

Atlanta, GA · On-site

$16 - $20/hr

You will answer phones, take reservations, and be responsible for seating guests according to serve availability. Your attention to detail and communication are critically important. You are also the ...

Office Clerk

Savannah, GA · On-site

$14.50 - $18.50/hr

As an Office Clerk, you will answer the phones, direct calls, and handle customer questions. You will also be filing paperwork, making copies, faxing documents, and mailing information out to ...

Showing results 21-40

Answer information

See Georgia salary details

$8

$14

$20

How much do answer jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for answer in Georgia is $14.60, according to ZipRecruiter salary data. Most workers in this role earn between $12.16 and $16.25 per hour, depending on experience, location, and employer.

What is an answer?

'Answer' jobs typically refer to positions where employees are responsible for responding to customer inquiries, providing information, or offering support, often through phone, email, or online chat. These roles are common in customer service, help desks, and technical support centers. Employees in these positions need strong communication skills, problem-solving abilities, and a good understanding of the company’s products or services. The goal is to assist customers efficiently and ensure a positive experience. Training is usually provided to help new hires become familiar with common questions and company protocols.

What are the key skills and qualifications needed to thrive as an answer?

I'm sorry, but 'Answer' is not a recognized real-world professional occupation, so I cannot provide a response for this job title.

How does an answering service representative typically collaborate with team members and other departments?

As an Answering Service Representative, you’ll frequently collaborate with other representatives, supervisors, and sometimes clients to ensure clear communication and consistent service quality. Team members often share updates about call protocols, urgent messages, or changes in client instructions through digital platforms or regular briefings. Close coordination with supervisors and technical support is common when troubleshooting issues or escalating urgent matters, making teamwork and adaptability key aspects of the job.

What are the most commonly searched types of Answer jobs in Georgia?

The most popular types of Answer jobs in Georgia are:

What are popular job titles related to Answer jobs in Georgia?

For Answer jobs in Georgia, the most frequently searched job titles are:

What cities in Georgia are hiring for Answer jobs?

Cities in Georgia with the most Answer job openings:

Infographic showing various Answer job openings in Georgia as of August 2026, with employment types broken down into 50% Full Time, 48% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $30,378 per year, or $14.6 per hour.

Senior Patient Intake Specialist

Marietta, GA • On-site

ProCo
11 - 50 employees

$16 - $21.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago


Job description

Senior Patient Intake Specialist
Receive. Advocate. Convert.
AICA Orthopedics • Marietta, GA • Full-Time, On-Site
Hourly + performance bonuses • Range confirmed before posting
THE ROLE
When an injured person calls AICA, they are often in pain, confused, and deciding in real time whether to take action. You are the first voice they hear - and your job is to make sure they follow through.
Your primary function is inbound: receive every contact, earn trust fast, and convert that conversation into a scheduled appointment. At the senior level, you also handle escalated cases, set the quality standard, and support the development of newer agents.
ABOUT AICA ORTHOPEDICS
AICA is Atlanta's premier integrated orthopedic and injury care network - 21 locations, 400+ employees, and 25 years caring for accident victims across metro Atlanta. Our patient population is primarily personal injury: individuals managing auto accidents, attorney relationships, and insurance coordination while trying to get their lives back. We are fast-moving, data-driven, and growing.
WHAT YOU'LL DO
Inbound Conversion
  • Answer inbound calls, web inquiries, and referrals - primarily auto accident and PI patients.
  • Convert contacts into scheduled appointments through empathetic, consultative conversation.
  • Route each patient correctly based on injury type, insurance status, and attorney representation.
  • Handle escalated or complex patient situations with professionalism and sound judgment.
  • Meet answer rate and inbound conversion targets as primary performance metrics.
Attorney Referral Coordination
  • Connect unrepresented patients to attorney referral resources when appropriate.
  • Coordinate with attorney offices on referred cases; document referral status in Salesforce.
  • Meet attorney referral rate as a standing KPI.
Team Quality & Senior Responsibilities
  • Serve as a quality benchmark for the inbound team - your calls set the standard.
  • Support onboarding and development of newer agents through call shadowing and peer coaching.
  • Surface process gaps or patient experience issues to the contact center manager.
CRM & Compliance
  • Own complete, accurate Salesforce documentation for every patient interaction.
  • Maintain full HIPAA compliance across all patient communications and records.
  • Use CRM reporting to self-monitor performance and flag follow-up gaps.
WHAT YOU'LL OWN
Primary performance metrics:
  • Answer rate - no inbound contact left unaddressed within SLA
  • Inbound call-to-appointment conversion rate
  • Show rate - scheduled patients who arrive for their first appointment
  • Attorney referral rate - eligible patients connected to legal resources
  • Patient satisfaction score
  • Data input accuracy - CRM record quality across all interactions
WHAT WE NEED
  • Healthcare, medical scheduling, or personal injury experience.
  • Familiarity with attorney referral processes or insurance coordination.
  • 3+ years in an inbound call center, patient intake, or appointment-setting role.
  • Demonstrated track record meeting or exceeding inbound conversion and answer rate targets.
  • Salesforce or equivalent CRM proficiency; comfortable managing multiple platforms simultaneously.
  • Exceptional active listening and empathy - you de-escalate without losing the conversion.
  • Sound judgment for handling complex or sensitive patient situations independently.
  • Typing speed of 40+ WPM with strong data entry accuracy.
  • Bilingual English/Spanish a strong plus given our patient population.
COMPENSATION & BENEFITS
  • Base salary commensurate with experience - range confirmed before posting.
  • Performance bonuses tied to conversion rate, answer rate, and show rate.
  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Paid holidays and PTO.
  • Structured onboarding, ongoing coaching, and career advancement within AICA's growing network.
SCHEDULE & LOCATION
  • On-site at AICA headquarters, Marietta, GA.
  • Full-time, 40 hours per week, Monday through Friday.
  • Schedule flexibility considered for the right candidate based on business need.
Requirements
WHAT WE NEED
  • Healthcare, medical scheduling, or personal injury experience.
  • Familiarity with attorney referral processes or insurance coordination.
  • 3+ years in an inbound call center, patient intake, or appointment-setting role.
  • Demonstrated track record meeting or exceeding inbound conversion and answer rate targets.
  • Salesforce or equivalent CRM proficiency; comfortable managing multiple platforms simultaneously.
  • Exceptional active listening and empathy - you de-escalate without losing the conversion.
  • Sound judgment for handling complex or sensitive patient situations independently.
  • Typing speed of 40+ WPM with strong data entry accuracy.
  • Bilingual English/Spanish a strong plus given our patient population