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Answer Force Jobs in Missouri (NOW HIRING)

FORCE America

Mechanical Inside Sales

Riverside, MO · On-site

FORCE America, Inc. is looking to fill an opening for a Mechanical/Hydraulic Inside Sales ... answer basic questions on systems we provide. This person will also build relationships with ...

Force America

Mechanical Inside Sales

Riverside, MO · On-site

FORCE America, Inc. is looking to fill an opening for a Mechanical/Hydraulic Inside Sales ... answer basic questions on systems we provide. This person will also build relationships with ...

Floor & Decor Holdings

Warehouse Associate

Saint Louis, MO · On-site

$15.10/hr

Help customers find products as needed and answer customer questions. * Be available to assist in ... Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or ...

Saint Louis Public Schools

Clerk Typist I

Saint Louis, MO

$30K - $38K/yr

Answer and forward all calls. * Typing, editing and copying. * Mail duties. * Prepare purchase ... Must be able to exert up to 10 pounds of force occasionally, and/or a negligible amount of force ...

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Answer Force information

What is an Answer Force?

An Answer Force representative is a professional who handles inbound and outbound communications on behalf of businesses, typically through phone, chat, or email. They provide customer service, answer inquiries, take messages, and may schedule appointments or provide support depending on the client's needs. Answer Force is a company that offers 24/7 virtual receptionist and call answering services, allowing businesses to ensure they never miss important calls or messages. Representatives are trained to represent businesses professionally and courteously, acting as an extension of the client's team.

What are the key skills and qualifications needed to thrive as an Answer Force?

To thrive as an Answering Service Operator, you need excellent verbal communication skills, a high school diploma or equivalent, and the ability to manage multiple phone lines efficiently. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is typically required. Strong listening skills, patience, problem-solving abilities, and professionalism help operators provide outstanding customer experiences. These skills and qualities are crucial for ensuring accurate message delivery, client satisfaction, and effective handling of high call volumes.

How does an Answer Force team member typically collaborate with other departments to resolve customer issues efficiently?

As an Answer Force team member, you’ll often coordinate with other departments such as technical support, billing, or sales to efficiently resolve customer inquiries. Communication is primarily handled through internal messaging platforms and ticketing systems, ensuring that customer concerns are escalated to the right experts when necessary. This collaborative approach not only helps in resolving issues more quickly but also provides valuable insights into recurring problems, allowing for continuous improvement of services. Being proactive and clear in your communications with colleagues is essential for maintaining a high standard of customer care.

What is the difference between Answer Force vs Customer Service Representative?

AspectAnswer ForceCustomer Service Representative
CredentialsTypically requires communication skills, basic computer knowledge, and sometimes industry-specific trainingRequires communication skills, customer service training, and sometimes a high school diploma or equivalent
Work EnvironmentCall centers, remote or on-site customer support settingsCall centers, retail, or office environments
Industry UsageUsed across various industries for customer support and call handlingCommonly employed in retail, telecom, and service industries

Answer Force and Customer Service Representative roles both focus on customer communication, but Answer Force often emphasizes handling inbound calls and support in call centers, while Customer Service Representatives may work in diverse settings including retail and face-to-face interactions. Both roles require strong communication skills and customer service training, but Answer Force positions may involve more specialized call handling tasks.

What are popular job titles related to Answer Force jobs in Missouri?

For Answer Force jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Answer Force jobs in Missouri look for?

The top searched job categories for Answer Force jobs in Missouri are:

What cities in Missouri are hiring for Answer Force jobs?

Cities in Missouri with the most Answer Force job openings:

Answer Force jobs near you
Infographic showing various Answer Force job openings in Missouri as of August 2026, with employment types broken down into 59% Full Time, and 41% Part Time. Highlights an 100% In-person job distribution.

Mechanical Inside Sales

Riverside, MO • On-site

FORCE America
Trucking • 201 - 500 employees
Learn more about FORCE Americaexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Force America rating

6.5

Company rating: 6.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

FORCE America, Inc. is looking to fill an opening for a Mechanical/Hydraulic Inside Sales Specialist. This role, located in person at our Riverside, MO location, will provide customer support by responding to inquiries, requests for quotes as well as answer basic questions on systems we provide. This person will also build relationships with customers, provide technical support and troubleshooting, negotiates with customers and coordinates with our Outside Sales Team members.


FORCE America provides systems and components to the on-and off-highway mobile markets. FORCE America is 100% employee-owned and has a strong presence in the market for over 70 years. We provide a competitive salary and excellent benefits.


Essential Responsibilities:

  • Partners with assigned customer base to provide pricing, availability, updates on order status.
  • Assists with overflow customer inquiries regarding common product lines, current orders, escalate orders, part availability, provides alternative product, and light technical support.
  • Enters system sales and quotes.
  • Enters purchase orders.
  • Provides light technical support for the development of applications and design.
  • Provides troubleshooting for systems.
  • Authorizes warranty and credit dispositions.
  • Administrative support including email orders, fax, and providing number RMA’s.
  • Partner with Outside sales team to coordinate customer service needs for dedicated customer base.
  • Other duties as assigned.


Minimum Qualifications:

  • High School Diploma or GED required.
  • 2-4 years of relevant work experience in mechanical type role preferred. Experience in a customer-facing role a big plus.
  • Previous experience with hydraulics or fluid power preferred.
  • Ability to develop a comprehensive understanding of product knowledge and application, assembly, and the ability to troubleshoot.
  • Demonstrated cultural expectations of core values in inside sales.
  • Good negotiation skills, able to provide value added up-selling.
  • Able to develop relationships with internal and external customers.
  • Strong mechanical aptitude.
  • Good communication skills, written and verbal, most often over the phone.
  • Strong sense of urgency and ability to prioritize in order to meet the expectations of the customer.
  • Detail oriented and the ability to exhibit patience.
  • Experience with MS applications, Outlook, Excel and Word preferred.


Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance
  • And more!


What Force America employees say

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