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Answer Aide Jobs in Decatur, GA (NOW HIRING)

PT Solutions Physical Therapy

PRN Therapy Aide

Atlanta, GA · On-site

$13.33 - $14/hr

As a Physical Therapy Aide, you'll play a hands-on role in supporting patient treatments, assisting ... Answer and direct telephone calls Qualifications * At minimum, a High School or GED diploma ...

PT Solutions Physical Therapy

PRN Therapy Aide

Decatur, GA · On-site

$13.33 - $14/hr

As a Physical Therapy Aide, you'll play a hands-on role in supporting patient treatments, assisting ... Answer and direct telephone calls Qualifications * At minimum, a High School or GED diploma ...

Oaks Senior Living, LLC

Certified Medication Aide

Marietta, GA · On-site

$14.50 - $18/hr

The Certified Medication Aide (CMA) provides hands-on supervision of caregiver staff during their ... Answer and respond immediately to resident calls. * Seek assistance and advice from the Executive ...

Oaks Senior Living

Certified Medication Aide

Alpharetta, GA

$15.50 - $19.50/hr

The Certified Medication Aide (CMA) provides hands-on supervision of caregiver staff during their ... Answer and respond immediately to resident calls. * Seek assistance and advice from the Executive ...

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How much do answer aide jobs pay per hour?

As of May 30, 2026, the average hourly pay for answer aide in Decatur, GA is $15.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $17.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Answer Aide, and why are they important?

To thrive as an Answer Aide, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, problem-solving, and a friendly demeanor are soft skills that help you excel when assisting callers or customers. These qualities are important for delivering accurate information, ensuring customer satisfaction, and maintaining efficient workflow in high-volume environments.

How does an Answer Aide typically collaborate with other departments to provide accurate information to customers?

As an Answer Aide, you'll frequently interact with teams such as customer service, technical support, and product management to ensure you have the most up-to-date and accurate information. This collaboration often involves attending briefings, sharing feedback from customers, and clarifying policy or technical details. Effective communication and teamwork are essential, as you may need to escalate complex inquiries or coordinate responses for specialized topics. This cross-departmental collaboration helps build your knowledge base and can open doors for career advancement within the organization.

What are Answer Aides?

Answer Aides are support professionals who assist individuals by providing information, guidance, and answers to various questions, typically in customer service or educational settings. Their primary role is to help users find accurate and timely solutions to their queries, whether through online platforms, help desks, or in-person support. They are skilled in communication, research, and problem-solving, ensuring that users receive clear and helpful responses. Answer Aides may work in a variety of industries, including education, technology, retail, and healthcare.

What is the difference between Answer Aide vs Answer Technician?

AspectAnswer AideAnswer Technician
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; additional technical certifications often preferred
Work EnvironmentCall centers, customer support centers, or remoteTechnical support centers, call centers, or on-site
Industry UsageCustomer service, technical support, healthcareTechnical support, IT, telecommunications

Answer Aide and Answer Technician roles share similar credentials and work environments, often within customer support or technical fields. However, Answer Technicians typically possess more technical skills and certifications, focusing on troubleshooting and advanced support. Both roles are essential in industries like IT and healthcare, but Answer Technicians usually handle more complex issues than Answer Aides.

What are popular job titles related to Answer Aide jobs in Decatur, GA? For Answer Aide jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Answer Aide jobs in Decatur, GA look for? The top searched job categories for Answer Aide jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Answer Aide jobs? Cities near Decatur, GA with the most Answer Aide job openings:
Answer Aide jobs near you
PRN Therapy Aide

PRN Therapy Aide

PT Solutions Physical Therapy

Atlanta, GA • On-site

$13.33 - $14/hr

Other

Posted yesterday

PT Solutions Physical Therapy rating

7.6

Company rating: 7.6 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

182nd of 864 rated healthcare providers

Job description

Why Join PT Solutions?At PT Solutions Physical Therapy, we're more than just a private practice-we're a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Physical Therapy Aide, you'll play a hands-on role in supporting patient treatments, assisting licensed clinicians, and ensuring smooth clinic operations.
This dynamic, entry-level position is perfect for those interested in healthcare careers. You'll build strong relationships with patients, gain real-world experience, and contribute to a collaborative, evidence-based care environment. From maintaining clinic flow to occasionally supporting front desk duties, your work helps restore lives every day.
At PT Solutions, we invest in our team with ongoing training, mentorship, and clear paths for advancement. If you're passionate about helping others and ready to grow in a supportive, forward-thinking organization-this is your opportunity. Plus, we have been recognized as a USA Today Top Workplace four years in a row, including 2025!
Clinic Address:
Emory Point
1579 Avenue Place
Ste C-130
Atlanta, Georgia 30329
What You Will Get
  • Direct exposure to patient care under the leadership of a physical therapist
  • Observation hours for PT School/healthcare applications
  • Opportunity for career progression with a nationwide physical therapy practice

Your Responsibilities as a Physical Therapy Aide
  • Greet patients and assist patients to treatment area as directed by therapist or therapist assistant
  • Clean treatment room and prepare room for next patient
  • Maintain cleanliness of therapeutic equipment
  • Answer and direct telephone calls

Qualifications
  • At minimum, a High School or GED diploma (Submission of diploma for the highest level of education obtained will be required).
  • Customer Service experience preferred.
  • Year-Round Employment Required - This position requires consistent, ongoing availability throughout the year. We are unable to accommodate seasonal hires who only work during summer and return for breaks.

Schedule
  • PRN (Tues/Thurs 8am-1pm needed, flexibility to work Mon/Wed 1pm-6pm if needed)

Compensation
  • Pay Range: $13.33-$14/hr (Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position)

A Mission That Moves Us
At PT Solutions, we are a team united by a shared purpose: expanding access to transformative care. No matter where you are in your career, we're committed to your professional growth and empowering you to shape the future of rehabilitation therapy.
Join us and transform care. Let's go further together.
Learn more about careers with PT Solutions at Physical Therapy Careers | PT Solutions
Follow #PTSLife on Instagram, Facebook, and LinkedIn to see our community in action.
We are an equal opportunity employer and welcome all qualified candidates to apply.

What PT Solutions Physical Therapy employees say

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