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Answer Aide Jobs in Decatur, GA (NOW HIRING)

PT Solutions Physical Therapy

PRN Therapy Aide

Decatur, GA · On-site

$13.33 - $14/hr

As a Physical Therapy Aide, you'll play a hands-on role in supporting patient treatments, assisting ... Answer and direct telephone calls Qualifications * At minimum, a High School or GED diploma ...

PT Solutions Physical Therapy

PRN Therapy Aide

Roswell, GA · On-site

$13.33 - $14/hr

As a Physical Therapy Aide, you'll play a hands-on role in supporting patient treatments, assisting ... Answer and direct telephone calls Qualifications * At minimum, a High School or GED diploma ...

PT Solutions Physical Therapy

PRN Therapy Aide

Roswell, GA · On-site

$13.33 - $14/hr

As a Physical Therapy Aide, you'll play a hands-on role in supporting patient treatments, assisting ... Answer and direct telephone calls Qualifications * At minimum, a High School or GED diploma ...

PT Solutions Physical Therapy

PRN Therapy Aide

Atlanta, GA · On-site

$13.33 - $14/hr

As a Physical Therapy Aide, you'll play a hands-on role in supporting patient treatments, assisting ... Answer and direct telephone calls Qualifications * At minimum, a High School or GED diploma ...

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Answer Aide information

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How much do answer aide jobs pay per hour?

As of May 30, 2026, the average hourly pay for answer aide in Decatur, GA is $15.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $17.60 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Answer Aide, and why are they important?

To thrive as an Answer Aide, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, problem-solving, and a friendly demeanor are soft skills that help you excel when assisting callers or customers. These qualities are important for delivering accurate information, ensuring customer satisfaction, and maintaining efficient workflow in high-volume environments.

How does an Answer Aide typically collaborate with other departments to provide accurate information to customers?

As an Answer Aide, you'll frequently interact with teams such as customer service, technical support, and product management to ensure you have the most up-to-date and accurate information. This collaboration often involves attending briefings, sharing feedback from customers, and clarifying policy or technical details. Effective communication and teamwork are essential, as you may need to escalate complex inquiries or coordinate responses for specialized topics. This cross-departmental collaboration helps build your knowledge base and can open doors for career advancement within the organization.

What are Answer Aides?

Answer Aides are support professionals who assist individuals by providing information, guidance, and answers to various questions, typically in customer service or educational settings. Their primary role is to help users find accurate and timely solutions to their queries, whether through online platforms, help desks, or in-person support. They are skilled in communication, research, and problem-solving, ensuring that users receive clear and helpful responses. Answer Aides may work in a variety of industries, including education, technology, retail, and healthcare.

What is the difference between Answer Aide vs Answer Technician?

AspectAnswer AideAnswer Technician
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; additional technical certifications often preferred
Work EnvironmentCall centers, customer support centers, or remoteTechnical support centers, call centers, or on-site
Industry UsageCustomer service, technical support, healthcareTechnical support, IT, telecommunications

Answer Aide and Answer Technician roles share similar credentials and work environments, often within customer support or technical fields. However, Answer Technicians typically possess more technical skills and certifications, focusing on troubleshooting and advanced support. Both roles are essential in industries like IT and healthcare, but Answer Technicians usually handle more complex issues than Answer Aides.

What are popular job titles related to Answer Aide jobs in Decatur, GA? For Answer Aide jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Answer Aide jobs in Decatur, GA look for? The top searched job categories for Answer Aide jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Answer Aide jobs? Cities near Decatur, GA with the most Answer Aide job openings:
Answer Aide jobs near you
Certified Medication Aide - Part-Time 1st/3rd Shift

Certified Medication Aide - Part-Time 1st/3rd Shift

Winnwood Retirement Community

Marietta, GA • On-site

$14.50 - $18/hr

Other

Posted 14 days ago

Job description

Winnwood Retirement Community - Marietta, GA

Family owned assisted and independent living community

Certified Medication Aide- Part Time

Available Shifts:

1st Shift 7am-3pm / 2nd Shift 3pm-11pm / 3rd Shift 11pm- 7am


CMA Job Duties:

  • Administer medications per physician orders and state regulations
  • Accurately sign off on Medication Administration Records (MARs) 
  • Assist residents with Activities of Daily Living as defined in the resident care plan.
  • Provide housekeeping and laundry services in resident's units and common areas as indicated on the daily checklist.
  • Set tables, serve meals and bus tables using Serving Guidelines.
  • Answer call lights in a timely manner and respond appropriately.
  • Respond to any and all medical emergencies following established emergency procedures
  • Attend training and in-services as scheduled
  • Interact professionally with Resident's family members
  • Document all resident information and concerns in the communication book.
  • Other duties as assigned


Qualifications:

  • Must have a valid Georgia Certified Medication Aide Certificate
  • Must have current CPR and First Aid Certification
  • Must be able to perform job-relevant duties, including standing for extended periods, bending, stooping, and lifting/moving a minimum of 50 pounds.
  • Must be able to read, write, speak and understand the English language.


All offers of employment are contingent upon satisfactory results of pre-employment:

  • Drug Test
  • Physical Exam
  • TB Skin Test
  • Background Check

To learn more about Winnwood Retirement Community, please go to http://www.winnwoodretire.com/

We are a drug free workplace!


Apply