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Answer Aide Jobs in Baton Rouge, LA (NOW HIRING)

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Answer Aide information

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How much do answer aide jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for answer aide in Baton Rouge, LA is $15.50, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $17.31 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Answer Aide, and why are they important?

To thrive as an Answer Aide, you need strong communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, problem-solving, and a friendly demeanor are soft skills that help you excel when assisting callers or customers. These qualities are important for delivering accurate information, ensuring customer satisfaction, and maintaining efficient workflow in high-volume environments.

What is the difference between Answer Aide vs Answer Technician?

AspectAnswer AideAnswer Technician
CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; additional technical certifications often preferred
Work EnvironmentCall centers, customer support centers, or remoteTechnical support centers, call centers, or on-site
Industry UsageCustomer service, technical support, healthcareTechnical support, IT, telecommunications

Answer Aide and Answer Technician roles share similar credentials and work environments, often within customer support or technical fields. However, Answer Technicians typically possess more technical skills and certifications, focusing on troubleshooting and advanced support. Both roles are essential in industries like IT and healthcare, but Answer Technicians usually handle more complex issues than Answer Aides.

How does an Answer Aide typically collaborate with other departments to provide accurate information to customers?

As an Answer Aide, you'll frequently interact with teams such as customer service, technical support, and product management to ensure you have the most up-to-date and accurate information. This collaboration often involves attending briefings, sharing feedback from customers, and clarifying policy or technical details. Effective communication and teamwork are essential, as you may need to escalate complex inquiries or coordinate responses for specialized topics. This cross-departmental collaboration helps build your knowledge base and can open doors for career advancement within the organization.

What are Answer Aides?

Answer Aides are support professionals who assist individuals by providing information, guidance, and answers to various questions, typically in customer service or educational settings. Their primary role is to help users find accurate and timely solutions to their queries, whether through online platforms, help desks, or in-person support. They are skilled in communication, research, and problem-solving, ensuring that users receive clear and helpful responses. Answer Aides may work in a variety of industries, including education, technology, retail, and healthcare.
What are popular job titles related to Answer Aide jobs in Baton Rouge, LA? For Answer Aide jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Answer Aide jobs in Baton Rouge, LA look for? The top searched job categories for Answer Aide jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Answer Aide jobs? Cities near Baton Rouge, LA with the most Answer Aide job openings:
Answer Aide jobs near you
Utility Aide/ Dishwasher/Receiver/Driver - FT

Utility Aide/ Dishwasher/Receiver/Driver - FT

St. James Place Retirement Community

Baton Rouge, LA

$11.25 - $14.50/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 22 days ago

Job description

St. James Place is committed to having a workplace culture where people love to come to work, feel appreciated, continue to grow and find meaning in their work.  Are you looking for an opportunity that allows you to contribute your talent and passion while providing Joyful Service? If your answer is, "Yes", St. James Place is the right opportunity for you.

Hours for this position:  FT:  8a - 4p or 11:30a - 7:30p; Weekend availability required.

Qualifications: 
  • Possess a valid driver’s license and a clean driving record.
  • Willingness to perform a variety of assigned tasks.
  • Ability to exercise initiative in maintaining kitchen in a clean and orderly condition.
  • Ability to work well with others.
  • Ability to perform a variety of assigned tasks under supervision
  • Ability to withstand heat while working around stoves and changes in temperature when going in and out of refrigerated or freezer areas.
Job Duties:

Under the direction of the Executive Chef, the Utility Aide performs a variety of cleaning, sanitation, and storage duties, as well as other related duties. The Utility Aide works in the dish room and storage areas and adheres to the departmental policies and procedures to follow sanitation and safety policies.

Dish Room Responsibilities:

  • Breaks down soiled dishes promptly after return to the kitchen from the dining rooms
  • Monitors dish machine temperature during operation and records temperature in log at least three times per day
  • Washes and sanitizes soiled dishes and silverware; stores clean dishes and silverware in assigned areas
  • Washes and sanitizes soiled pots and pans; and stores clean pots and pans in assigned areas
  • Cleans and sanitizes the dish room, kitchen floor, and all equipment; de-limes the dish machine leaves the dish room orderly prior to shift completion

Receiving Responsibilities:

  • Checks delivery against order to ensure accuracy of both quality and quantity of products
  • Refuses to accept delivery of any item(s) that does (do) not meet appropriate standards, or consults with supervisor to determine refusal criteria
  • Dates all food items accepted for delivery. Rotates all old storage with new products
  • Promptly stocks all deliveries (giving priority to cold items) ensuring that stock is put away in a timely fashion
  • Provides supervisor with department copy of delivery invoices

Additional Responsibilities:

  • Assists in providing high-quality food preparation and service
  • Reports food shortages and malfunctioning equipment immediately to supervisor
  • Removes trash, garbage, and waste as required and/or assigned after meal periods

    Physical Requirements: The ability to withstand heat from kitchen appliances and changes in temperature in refrigerated and freezer storage areas.  Ability to stand for long periods and lift large items such as commercial size pots and pans and boxes of supplies of various weights.

    Full-time Benefits:

    Dental Insurance
    Health Insurance
    Life Insurance
    Vision Insurance
    Voluntary Insurances Option
    Short-term Disability Insurance
    Vacation/Sick/Holidays
     
    EEO Statement: St. James Place is an Equal Opportunity Employer and will recruit, hire, promote, and train for all jobs without regard to race, color, religion, sex, origin, age, disability, or Veteran status.

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